

Alfredo (Al) Bustamante
Service Advisor
Germain Honda of Surprise
13270 N Autoshow Ave
Surprise, AZ 85388
144 Reviews
Write a Review144 Reviews of Alfredo (Al) Bustamante
August 29, 2025
We went in for a/c not properly working. We left with the a/c not properly working but a $4300 bill. We literally took our car in 3 or 4 different times for the same issue, a/c not blowing c We left with the a/c not properly working but a $4300 bill. We literally took our car in 3 or 4 different times for the same issue, a/c not blowing cold air. Took it to the “experts” but the technicians are theorists at best… without properly diagnosing the issue. Pretty disappointed in the service received for the price. The service department rep was a good dude though🤷🏻♂️ More
August 27, 2025
We were told 1,5 hours for the maintenance and it was complete within that timeline. Great Customer Service complete within that timeline. Great Customer Service More
Other Employees Tagged: Connor Brandtman, Ty Crews , Montana
August 18, 2025
This is the 4th time we have had our car serviced here. Alfredo is our service person that has always been responsive to our needs and always makes sure our questions are answered. Alfredo is our service person that has always been responsive to our needs and always makes sure our questions are answered. More
August 07, 2025
I appreciated the honesty and knowledge of Robert Solis, who answered all my questions and help me to make a decision in regard to replacing a battery. who answered all my questions and help me to make a decision in regard to replacing a battery. More
Other Employees Tagged: Robert Solis
August 05, 2025
Wonderful service. I was told the service on my car would take about 4 hours. Because I was alone and ready to spend the entire 4 hours there, Alfredo put a rush on I was told the service on my car would take about 4 hours. Because I was alone and ready to spend the entire 4 hours there, Alfredo put a rush on the job and it was done in 90 minutes. My thanks to Alfredo for his friendliness and for caring. More
July 28, 2025
Great service, the dealer will treat you like family. Love the maintenance team, and their fast work. Love the maintenance team, and their fast work. More
Other Employees Tagged: Nate Garcia, Robert Solis, Kristina Miranda, Maria Jimenez, Todd Forbis, Kevin Proo