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Alfredo (Al) Bustamante

Overview Reviews (110) Inventory (249)

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Alfredo (Al) Bustamante

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9

110 Reviews

Overview Reviews (110) Inventory (249)

4.9

110 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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110 Reviews of Alfredo (Al) Bustamante

May 23, 2025

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She was incredibly patient and understanding and took the time to explain everything in detail. time to explain everything in detail. More

by jodyblond12

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kristina Miranda

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May 22, 2025

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ROBERT WAS VERY HELPFUL AND KNOWLEDGEABLE. GREAT CUSTOMER SERVICE I WILL DEFINITELY BE BACK AND I WILL TELL EVERYONE WHO NEEDS SERVICE TO GO SEE ROBERT AND THE CREW AT GERMAIN HONDA! GREAT CUSTOMER SERVICE I WILL DEFINITELY BE BACK AND I WILL TELL EVERYONE WHO NEEDS SERVICE TO GO SEE ROBERT AND THE CREW AT GERMAIN HONDA! More

by vgallegos

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia, Robert Solis, Todd Forbis

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May 23, 2025 -

Germain Honda of Surprise responded

We appreciate your business and kind recommendation of our service team. Best Regards, Sassha Motz General Manager

May 15, 2025

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Alfredo is such a pleasure to work with! He always take care of our vehicles! He always take care of our vehicles! More

by samsfamiliax5

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 16, 2025 -

Germain Honda of Surprise responded

Your continued business and trust in Al to ensure your overall satisfaction mean so much to us all. See you down the road. Best Regards, Sassha Motz General Manager

May 10, 2025

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Outstanding sales and service. And the only honda dealer in this area I would consider doing business with. And the only honda dealer in this area I would consider doing business with. More

by Bill Canavan

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Workmanship

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Recommend Dealer

Yes

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May 13, 2025 -

Germain Honda of Surprise responded

Your business and trust in our sales and service teams are greatly appreciated. Thank you for being a loyal Honda and Germain customer. See you down the road. Best Regards, Sassha Motz General Manager

May 10, 2025

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Everyone in service is so friendly! I’ve been coming here for years. This last service I had very little wait time and felt well taken care of! I have the choice of what dealership I ta I’ve been coming here for years. This last service I had very little wait time and felt well taken care of! I have the choice of what dealership I take my car and I will continue to come back! More

by t_beara2003

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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May 13, 2025 -

Germain Honda of Surprise responded

Your continued business and trust in Al and the Germain Honda team are greatly appreciated. Best Regards, Sassha Motz General Manager

May 07, 2025

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Friendly, efficient, keeping informed, good advice, timely, considers the needs of customer, CRV great car timely, considers the needs of customer, CRV great car More

by crelinj

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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May 08, 2025 -

Germain Honda of Surprise responded

We appreciate you taking the time to leave this kind review. Our team works hard to ensure a positive overall experience for all. Best Regards, Sassha Motz General Manager

May 07, 2025

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Very good service. Showed up unannounced and they got me right in. Oil change and service and even washed the truck. Showed up unannounced and they got me right in. Oil change and service and even washed the truck. More

by hinesintl

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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May 08, 2025 -

Germain Honda of Surprise responded

Our team is happy we were able to accommodate your recent service needs. Thank you for taking the time to share your experience with us. Best Regards, Sassha Motz General Manager

May 03, 2025

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Good service! Offers a variety of services at reasonable prices. I use them frequently. The service department is very helpful. Offers a variety of services at reasonable prices. I use them frequently. The service department is very helpful. More

by jadedcause

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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May 05, 2025 -

Germain Honda of Surprise responded

We appreciate your business and positive feedback. Our goal is to ensure a positive guest experience at a fair price. Best Regards, Sassha Motz General Manager

April 29, 2025

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Employee Rating

Al Bustamonte is a true professional- knowledgeable, personable, and has mastered the art of listening. He is superb representative of Germain Honda!!! Always a pleasure to work with a PRO. personable, and has mastered the art of listening. He is superb representative of Germain Honda!!! Always a pleasure to work with a PRO. More

by wrfladd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 29, 2025 -

Germain Honda of Surprise responded

Thank you for leaving Al this wonderful review! He will be honored to hear of your very kind words and to know how confident you are in his efforts! We wish you safe travels. Please do not hesitate to let us know how he and the team may serve you again! Best Regards, Sassha Motz General Manager

April 28, 2025

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Employee Rating

al was fantastic. Cost estimate was accurate , service was completed when promised. He is always very polite and respectful. Why go to the Acura dealership miles away Cost estimate was accurate , service was completed when promised. He is always very polite and respectful. Why go to the Acura dealership miles away , when Germain Honda has techs certified on Acura vehicles and the work can be completed at a lower cost. More

by mkgatct

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David McKee

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Apr 29, 2025 -

Germain Honda of Surprise responded

Thank you for choosing to work with us here at Germain Honda of Surprise. Your business and kind words are greatly appreciated. Best Regards, Sassha Motz General Manager

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