46 Reviews
Write a Review46 Reviews of Alexis Park
June 09, 2026
Always a great experience going to this service department. After decades of sub-par service attentions, this is refreshing. The restrooms and waiting area is the cleanest I have ever seen and the department. After decades of sub-par service attentions, this is refreshing. The restrooms and waiting area is the cleanest I have ever seen and the Service Managers are great! More
Other Employees Tagged: Nick Heath
June 05, 2026
Courteous service , accommodated even though I was early, and less than a hour wait! Nice waiting area! and less than a hour wait! Nice waiting area! More
Other Employees Tagged: Dan Morgan, Mike Wolfe, Nick Heath
May 30, 2026
I have been pleased with every service department interaction. They have actually gone above and beyond for me. This time I dealt with Mike but my interactions with Alexis have been good to. (I am interaction. They have actually gone above and beyond for me. This time I dealt with Mike but my interactions with Alexis have been good to. (I am not sure who did the work on my Yukon back in the shop but they obviously should be recognized too.) More
Other Employees Tagged: Mike Wolfe
May 25, 2026
The dealership over all has been great with one exception. When we purchased our vehicle we purchased a lifetime warranty through the dealership. When my wife took our car in for a recall and to re exception. When we purchased our vehicle we purchased a lifetime warranty through the dealership. When my wife took our car in for a recall and to repair a light that had fallen out of the mirror she was charged over a $100.00 for that service. After she left I called the dealership and asked why she was charged the gentleman I talked to said he would check on it and call me back. It’s been 4 days with no return call. More
May 21, 2026
This was my first visit to Mark Allen in Collinsville, based on exceptional customer service I received in the past from Alexis. Every person from Scheduling (Alexis) through payment (Tracy) was top notch based on exceptional customer service I received in the past from Alexis. Every person from Scheduling (Alexis) through payment (Tracy) was top notch. Their automation used for Service is impressive, too. Kept me informed throughout the quick and efficient process. I left there feeling like a valued customer. I highly recommend this Mark Allen dealership. More
Other Employees Tagged: Mike Wolfe , Tracy
May 10, 2026
Awesome service bring my all my vehicles to them to get serviced. Everyone always so friendly serviced. Everyone always so friendly More
Other Employees Tagged: Dan Morgan, Mike Wolfe, Nick Heath
May 09, 2026
Best experience. Very professional but personal. Would highly recommend to friends and everyone else. Thank you Very professional but personal. Would highly recommend to friends and everyone else. Thank you More
Other Employees Tagged: Dan Morgan, Mike Wolfe, Nick Heath
May 09, 2026
I would recommend Mark Allen Service Center for all your vehicle maintenance and service. Great team, great service, and no long wait. vehicle maintenance and service. Great team, great service, and no long wait. More
Other Employees Tagged: Dan Morgan, Mike Wolfe, Nick Heath
May 08, 2026
Easy to get appointment. Friendly efficient service. Friendly staff while waiting. All issues were addressed Friendly efficient service. Friendly staff while waiting. All issues were addressed More
Other Employees Tagged: Dan Morgan, Mike Wolfe, Nick Heath
May 03, 2026
An oil change should not take over an hour. I was there for over an hour and twenty minutes. Also, why would the technician change my radio station? Personal settings in a vehicle should never I was there for over an hour and twenty minutes. Also, why would the technician change my radio station? Personal settings in a vehicle should never be touched. More
Other Employees Tagged: Dan Morgan, Mike Wolfe, Nick Heath , Scott Nobles

