8 Reviews
Write a Review8 Reviews of Alexis Gallagher
November 29, 2024
Without question, the service department is one of the worst experiences I have had. Consistent, systematic errors in communicating with customers, setting poor expectations, and disappointing in both ti worst experiences I have had. Consistent, systematic errors in communicating with customers, setting poor expectations, and disappointing in both timeliness and level of service. Having owned an independent car repair shop for 20 years, it is hard to fathom the lack of customer focus and attention to detail. As an Operations engineer, I highly recommend consulting an expert to script a desirable customer journey and modernize both check-in amd check-out procedures. I would be happy to help with that instead of calling Scott every time I have a poor experience. Tom Tischner, (707) 732-8971 More
Other Employees Tagged: Evan Seehuber, David May, Aaron Larkin
November 04, 2024
My first visit to this Dealership and it was a very good one. I had a service and they sent me a picture of my head gasket leaking. Very good people at Silveira Chevrolet. I would highly recommend them! one. I had a service and they sent me a picture of my head gasket leaking. Very good people at Silveira Chevrolet. I would highly recommend them! More
Other Employees Tagged: Evan Seehuber, David May, Aaron Larkin , Joey and Isidro in Parts
October 30, 2024
Sales staff are professional, and knowledgeable without pressure. Go above and beyond to explain the vehicle, the process of the sale, ensure follow up and assistance after the sale. Service department wer pressure. Go above and beyond to explain the vehicle, the process of the sale, ensure follow up and assistance after the sale. Service department were courteous and gave explanation of service being performed. We had been bringing our last vehicle here for 15 years. I couldn’t be happier, make you feel so welcome and approachable. More
Other Employees Tagged: Connor Silveira, Mike Salmas, Evan Seehuber, Preston Linder, Jordan Sanchez, David May, Aaron Larkin, Tom Butler, Steve Ruiz
October 27, 2024
Friendly, efficient and works with you on pick-up date. A gem in Sonoma. Great! A gem in Sonoma. Great! More
Other Employees Tagged: Mike Salmas
October 04, 2024
The service is always timely and reliable. It was easy and quick to get an appointment. It was easy and quick to get an appointment. More
Other Employees Tagged: Mike Salmas, Preston Linder, Jordan Sanchez, David May, Aaron Larkin
June 12, 2024
I was a little dubious at first because the car I was originally interested in wasn't available for a test drive, but Alexis let me try the vehicle I ended up purchasing. originally interested in wasn't available for a test drive, but Alexis let me try the vehicle I ended up purchasing. More
Other Employees Tagged: Preston Linder