Alexandra Valerio | Page 18

A well known cynic, I approach my need to visit dealership service departments with a grain of salt. My experience at MINI of Ramsey allayed my fears and trepidation, for Mark, Ysrael and Hassan ma dealership service departments with a grain of salt. My experience at MINI of Ramsey allayed my fears and trepidation, for Mark, Ysrael and Hassan made my 48 mile drive well worth it. They all are so very knowledgeable and personable, and easily explained things which needed explaining. They did an awesome job, and I couldn’t be more pleased! Also, a shout-out to Andrea, who scheduled my appointment and loaner car, and of course the whole team, including the big kahuna, Mike T., Alexandra and Spiro. More

Report | Print

The process was very smooth thanks to Alexandra. She helped me with every detail and all the questions that I had. Abraham was great on giving me a little orientation on what to consider regarding car i helped me with every detail and all the questions that I had. Abraham was great on giving me a little orientation on what to consider regarding car insurance. The only observation is that you need to ask questions to the finance representative because he would not explain too much. More

Report | Print

Terry and Alex were friendly, informative, courteous, and very helpful. The company staff are efficient but not at all pushy, and I drove away with my Countryman the same night. Thank you! very helpful. The company staff are efficient but not at all pushy, and I drove away with my Countryman the same night. Thank you! More

by ronaldastevens Verified Customer Verified Customer

Report | Print

Great experience. Easy and quick. No hassles. Excellent customer service. Alex made the process go smoothly with no undue delays. Abe was a pleasure to work with as well. Excellent customer service. Alex made the process go smoothly with no undue delays. Abe was a pleasure to work with as well. More

Report | Print

Great service. Knowledgeable and friendly staff, especially AlexandraPerreira She was great at customer service she was attention to detail she was very friendly and provided all the answers to especially AlexandraPerreira She was great at customer service she was attention to detail she was very friendly and provided all the answers to all the questions More

by sistelo77 Verified Customer Verified Customer

Report | Print

Most knowledgeable salesperson I have ever dealt with. Great customer service after I purchased my car. Quick to respond to questions. I would recommend this dealership to all. Great customer service after I purchased my car. Quick to respond to questions. I would recommend this dealership to all. More

by MYZXER Verified Customer Verified Customer

Report | Print

Great sales team from start to finish. Let’s see how the service team does. Thank you Alex Pereira for exceptional customer service and product knowledge! service team does. Thank you Alex Pereira for exceptional customer service and product knowledge! More

by ajstrangio Verified Customer Verified Customer

Report | Print

A completely different buying experience From the first conversation over the phone with Abe (Abraham) where i described what i was looking for and my budget, I was impressed. I actually didn From the first conversation over the phone with Abe (Abraham) where i described what i was looking for and my budget, I was impressed. I actually didnt call a second dealer after that as i couldnt imagine anyone giving me better customer service or information about Minis. They also happen to have the most certified pre-owned Minis in the area whereas other dealers charge additional fees if you want the car "certified". I didnt feel like i was talking to someone in sales ever, and there was just no pressure. When i came in the first time I met with Alex (Alexandra), who pulled up the cars i was interested in, giving me all of the specs on each car, and more, before i test drove them. I was in 3 times looking at different models with Alex before settling on the one that fit all my and my child's needs, and Alex and Abe were gracious and patient throughout the whole process. I can say I'll miss seeing them after such an awesome experience, and anyone would be lucky to work with them when buying a Mini. They went above and beyond every step of the way. More

Report | Print

We had an excellent experience at Mini of Ramses. Alexandra was very knowledgeable and professional throughout the whole thing and gave us all info needed.. excellent customer service all around!! M Alexandra was very knowledgeable and professional throughout the whole thing and gave us all info needed.. excellent customer service all around!! Michael was also very professional, patient and went out of his way to offer their services. Great experience all around!!! Well done!! More

Report | Print

Finding the perfect Mini Clubman Alexandra Pereira made it easy and comfortable finding the car that I wanted. She is an excellent sales lady. She was always helpful and efficient. A Alexandra Pereira made it easy and comfortable finding the car that I wanted. She is an excellent sales lady. She was always helpful and efficient. Always prompt in responding to all my questions and concerns. It was a pleasure working with her. Sincerely, Rosemarie Bartus More

Report | Print