Alexandra S.

Great service. Vehicle ready sooner than expected. Customer service very professional and courageous, addressed concerns. Thanks Vehicle ready sooner than expected. Customer service very professional and courageous, addressed concerns. Thanks More

by NYCSHARP22 Verified Customer Verified Customer

Report | Print

I couldn’t be happier with the service here. Everyone is so kind and helpful. Brandon is such a blessing to me. I am very pleased with all the service members and their kindness towards me. Everyone is so kind and helpful. Brandon is such a blessing to me. I am very pleased with all the service members and their kindness towards me. I will continue to be part of Hyundai for a very long time. More

by christinacarducci Verified Customer Verified Customer

Report | Print

NEVER BRING YOUR CAR HERE FOR SERVICE. I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta loc I purchased a Hyundai Palace Limited from the Webster location with every possible warranty and add-on they offer and I bring it to the Henrietta location for service. The first time I brought it in for an oil change, THEY RIPPED MY LEATHER SEAT! It took me nearly a week to get in touch with an actual person since their phone number just rings and goes to voicemail 100% of the time. Once I finally got a callback all they could do is deny it. Well, since I purchased the oil change package with the car, I brought it back again for another oil change, and this time THEY CRACKED AND BENT THE TRIM PANEL ON THE BOTTOM OF THE DRIVER SIDE DOOR. At this point I still can’t get in touch with a human and all I get is voicemail. Do yourself a favor. Do not buy a car from them and definitely do not have one service here! More

Report | Print

Quick response. Service on time. Service as needed. Resolve issues as required. Nice facility for customers to drive home as needed. Service on time. Service as needed. Resolve issues as required. Nice facility for customers to drive home as needed. More

by nima_shekuwali Verified Customer Verified Customer

Report | Print

I was in for just a NYS inspection. But it was done quickly and without hassle. Staff was great 👍 But it was done quickly and without hassle. Staff was great 👍 More

by bblake71 Verified Customer Verified Customer

Report | Print

Good place great service mechanic was thorough quick service good parking service writter was good service good parking service writter was good More

by roaks120 Verified Customer Verified Customer

Report | Print

Great service very quick and professional. was in and out as scheduled.thank you great job was in and out as scheduled.thank you great job More

by jpy1 Verified Customer Verified Customer

Report | Print

Vision Hyundai Henrietta Service Department is under construction, but very friendly and helpful despite having to deal with construction. We appreciate this a lot! construction, but very friendly and helpful despite having to deal with construction. We appreciate this a lot! More

by DirSigSpec Verified Customer Verified Customer

Report | Print

Great and friendly service, clean, waiting area, great experience Would recommend this dealership service department to everybody I know happy holidays experience Would recommend this dealership service department to everybody I know happy holidays More

by Pfico2 Verified Customer Verified Customer

Report | Print

Stopped in for an oil change anftwr having difficulty scheduling on-line and they squeezed me. Very friendly staff. scheduling on-line and they squeezed me. Very friendly staff. More

by Ldicesare23 Verified Customer Verified Customer

Report | Print