Alexandra Pereira | Page 10

My experience was pleasant, and easy to purchase my new mini~excellent friendly sales team. mini~excellent friendly sales team. More

by Felicia.hak Verified Customer Verified Customer

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I love my mini and I loved buying a car at mini of Ramsey. Everyone was helpful. Seamless Ramsey. Everyone was helpful. Seamless More

by humphreys Verified Customer Verified Customer

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Mini Ramsey had provided me flawless honest services throughout the entire buying process! Alexandra was very responsive and managed to stay on top of things all the time. I would highly recommend peopl throughout the entire buying process! Alexandra was very responsive and managed to stay on top of things all the time. I would highly recommend people looking to buying a new car from this dealer! Andy More

by us.fung Verified Customer Verified Customer

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I have purchased three Mini's from this dealership and will continue to do so. It's always a pleasure dealing with Alexandra Periera who is extremely knowledgeable and helpful. She is extremely patient will continue to do so. It's always a pleasure dealing with Alexandra Periera who is extremely knowledgeable and helpful. She is extremely patient with my many questions and concerns. Also the management completes sales in a professional manner. More

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I've been dealing with Mini of Ramsey off and on for 6 years. Yay! years. Yay! More

by Nina F. Verified Customer Verified Customer

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From the minute I arrived I could tell it was well run and well organized dealership! The staff was extremely helpful and friendly. Alex was a true professional and cant say enough about her and how res and well organized dealership! The staff was extremely helpful and friendly. Alex was a true professional and cant say enough about her and how responsive she was with all of my questions. More

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Both of the sales reps that helped me were professional and knowledgeable. I did enjoy the interaction with them. The one thing I did not like was the fact that I was sold the car with a bent wheel and it and knowledgeable. I did enjoy the interaction with them. The one thing I did not like was the fact that I was sold the car with a bent wheel and it didn’t seem like the general manager was willing to do anything more for the car than already has been done at that point. The service manager even came out and thru our conversation admitted that one of the wheels looked “slightly” bent when car was on the lift but it wasn’t “bad” enough to worry about. The dealer did offer to give me wheel and tire insurance at their cost which was nice and I took it - But unfortunately I was told I’d have to wait at least 30 days to make a claim to use the insurance to fix the wheel issue. As you can imagine driving around for a month on a bent wheel is not a good experience so I had to take matters into my own hands and go fix the bent wheel out of my pocket. Wish the dealer would have at least done something more about the bent wheel other than keep re balancing the tires. Additionally I did pay a 800 dollar dealer fee which included plate and registration service and a thirty day temp plate. It’s been 33 days now since the purchase and I emailed the dealer four days ago about the temp plate expiring but was told that I have to wait another two weeks as there is an issue with the dmv. I was given a letter stating this for curtesy. Problem is I do live in NYC and now I have to somehow survive driving around with an expired temp tag on my car and no way to get registration etc myself. Have to wait on the dealer. I’m just hoping I don’t get in trouble with this expired temp tag because I don’t thing the ticket people care for curtesy letters you know… Thanks More

by koutcherov57 Verified Customer Verified Customer

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The most friendly and knowledgeable staff of any dealership I’ve been to. Would definitely recommend to friends and family dealership I’ve been to. Would definitely recommend to friends and family More

by DKRJ029 Verified Customer Verified Customer

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Courteous and helpful staff, quick service, I would recommend Mr. Filenbaum anytime to a friend or family member for the best help anyone can get in finding the right vehicle and also for providing gre recommend Mr. Filenbaum anytime to a friend or family member for the best help anyone can get in finding the right vehicle and also for providing great after sales services, he is the best! More

by LNair0629 Verified Customer Verified Customer

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Highly recommend MINI of Ramsey. But what made the car purchase experience superb was Alexandra Pereira, my salesperson, who went above and beyond in every single aspect. Purchas But what made the car purchase experience superb was Alexandra Pereira, my salesperson, who went above and beyond in every single aspect. Purchasing a car can be very different, especially after COVID times, but Alexandra made sure that I was kept up to date throughout the whole process. And finally seeing Alexandra in person at the dealership during the car pick up, only elevated the experience. Highly recommend both MINI of Ramsey & Alexandra for your next car purchase. :) More

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