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Alexandra Gutierrez
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Alexandra Gutierrez
Service Advisor
Shottenkirk Nissan Katy
25550 Kingsland Boulevard
Katy, TX 77494
218 Reviews
Languages Spoken
English
Spanish
218 Reviews
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218 Reviews of Alexandra Gutierrez
Verified Customer
September 26, 2024
Alex is very professional and helpful. Dealership is as also nice and staff are quick to assist. Only complaint I have is when it comes to finalizing the deal, numbers will significantly g Dealership is as also nice and staff are quick to assist. Only complaint I have is when it comes to finalizing the deal, numbers will significantly go up because of The add ons. If you don’t take those insurance offers, they will tell you that the APR you agreed on will not be used and a new higher interest will be applied unless you add the supposed to be optional warranties. More
by Cholo
Other Employees Tagged: George Peters, Christopher Robinson, Martin Ortega, Mario Compean III, Darryl Ehler , Donyell Livingston
September 13, 2024
The dealership also offers a great selection of cars, and the customer service was top-notch. I highly recommend for anyone in the market for a new or used car. the customer service was top-notch. I highly recommend for anyone in the market for a new or used car. More
by MAYSIEGONZALEZ65
Other Employees Tagged: George Peters, Martin Ortega, Mario Compean III, Darryl Ehler
August 13, 2024
Martin help me out to resolve some of the recommendations for critical repair( a very misnomer). But it is in the dealership for agreed repair. Pick it up tomorrow. for critical repair( a very misnomer). But it is in the dealership for agreed repair. Pick it up tomorrow. More
by cmwaldie02
Other Employees Tagged: George Peters, Martin Ortega
July 31, 2024
Based on my research, they have consistently come in high on service costs, the discount offer is often equal to the miscellaneous ‘shop charges’. I have decided not to return here for my service. Alex has on service costs, the discount offer is often equal to the miscellaneous ‘shop charges’. I have decided not to return here for my service. Alex has always been very friendly and helpful. I understand she’s only doing her job. More
by KATMD58
June 19, 2024
Great service from Matt McBirde. He did an awesome Job! Very polite and knowledgeable. Thanks He did an awesome Job! Very polite and knowledgeable. Thanks More
by SHEVONGEE
Other Employees Tagged: George Peters, Martin Ortega , Matt McBride
May 04, 2024
Martin Ortega was the best. Service with a smile and good attitude. He helped me through the entire process. He made things simple. Service with a smile and good attitude. He helped me through the entire process. He made things simple. More
by onejohn319
Other Employees Tagged: George Peters, Martin Ortega , Maria
April 21, 2024
Fixed my car even when I thought it would be impossible, appreciate the effort, my car now works like new. appreciate the effort, my car now works like new. More
by JUAN.OVIEDO
Other Employees Tagged: George Peters, Martin Ortega
April 12, 2024
Alex is the best. She is the only person I deal with in the service department. She is also the main reason I come back. She is the only person I deal with in the service department. She is also the main reason I come back. More
by KILLER171220
Other Employees Tagged: George Peters
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