Alexandra Celis

It was nice that Genesis of Naples had a concierge service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. More

by tomm5 Verified Customer Verified Customer

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Pawel was awesome! Very attentive and reliable. Respects your schedule and communicates promptly each step of the way. Very attentive and reliable. Respects your schedule and communicates promptly each step of the way. More

by Jordan Verified Customer Verified Customer

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Everyone was courteous, informative and having the loaner was perfect!! Not having to be stuck at home or the dealership for service is a blessing!’ was perfect!! Not having to be stuck at home or the dealership for service is a blessing!’ More

by WSJOYFUL1 Verified Customer Verified Customer

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Quick easy and efficient! With a car!! jC was wonderful on both ends. Thank you With a car!! jC was wonderful on both ends. Thank you More

by christineltd Verified Customer Verified Customer

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No body answers the phone, must wait too long to make an appointment. No loaner cars available. Service writer had no personality. However the dealership is under construction. Still no excuse! appointment. No loaner cars available. Service writer had no personality. However the dealership is under construction. Still no excuse! More

by KWH1953 Verified Customer Verified Customer

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It was great. The service manager knew his job and was very professional. I find him essential The service manager knew his job and was very professional. I find him essential More

by apryan2733 Verified Customer Verified Customer

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Great Valet service. Handled all my issues perfectly. Took time to answer several questions concerning G90 functions and setting Handled all my issues perfectly. Took time to answer several questions concerning G90 functions and setting More

by MJACOBSON1 Verified Customer Verified Customer

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Other than the wait to get an appointment, the service was excellent. The Service Advisor (JC) was friendly and knowledgeable, the car was repaired on time, and they called us when it was ready for picku was excellent. The Service Advisor (JC) was friendly and knowledgeable, the car was repaired on time, and they called us when it was ready for pickup. This is one of six vehicles we have purchased at this dealership and they know how to get it done in the service department More

by ARTHUR.BOURQUE3 Verified Customer Verified Customer

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On-time, knowledgeable, thorough and friendly service personnel. Concierge service made it easy and convenient. personnel. Concierge service made it easy and convenient. More

by CHERYLLEISNER Verified Customer Verified Customer

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Prompt service, very nice lounge area. Helpful Service advisor who thoroughly explain everything. Service was quick Helpful Service advisor who thoroughly explain everything. Service was quick More

by bmorice96 Verified Customer Verified Customer

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