Alexandra Celis
Alexandra Celis at Tamiami Hyundai
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Alexandra Celis

Service Appointment Coordinator

Tamiami Hyundai

6780 Airport Pulling Rd N
Naples, FL 34109

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4.7
42 Reviews

Languages Spoken

Spanish Spanish

4.7

42 Reviews

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42 Reviews of Alexandra Celis

March 31, 2025

Dealership Rating
Employee Rating

Still waiting for a call back on part needed to fix problem due to a recall More

by JOHNSTON0824
Recommend Dealer
Yes

March 30, 2025

Dealership Rating
Employee Rating

Service center was very hospitable. The check in was efficient. Services were completed as expected. Smooth experience. More

by cultmojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 29, 2025

Dealership Rating
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Very satisfied with work done but not satisfied with putting me off with fixing black screen problem More

by rick4rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 31, 2025

Tamiami Hyundai responded

A 3-star experience is absolutely not what we expect for our customers. I would like to learn why you gave the low rating and see what I can do to improve your experience. Please contact me directly so we can discuss this. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

March 29, 2025

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Employee Rating

Alejandra took wonderful care of me. She explained everything that was going to be done for the service, so there were no surprises at check out., More

by PATRICIAANNDOUGHERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Tamiami Hyundai responded

It's fantastic to hear that Alejandra provided such attentive service at Tamiami Hyundai! We always aim for transparency and are glad you felt well-informed throughout your visit. Thanks for sharing your experience with us, Patricia!

March 29, 2025

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Employee Rating

Was told a month ago that the person with knowledge of black screen problem will not available for over a month so decided to wait for oil change and tire rotation. When at the service center was now told More

by rick4rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

Tamiami Hyundai responded

Rick, we apologize for the inconvenience you experienced at Tamiami Hyundai. Your feedback is important to us and we'll work on improving our communication regarding service appointments. Thank you for bringing this to our attention!

March 25, 2025

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Great Service. ...very attentive to my interests and responsive. Loved the courtesy service and quality of vehicle provided. More

by Nilsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2025

Tamiami Hyundai responded

Nilsa, we're delighted to hear you enjoyed the attentive service and quality vehicles at Tamiami Hyundai. Thank you for sharing your experience with us!

March 21, 2025

Dealership Rating
Employee Rating

The employees are very knowledgeable about the vehicles they service. They service both our 2015 Hyundai Genesis and our 2024 Hyundai Santa Fe and they always keep you updated on their new progress. More

by WGREALIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Sierra

Mar 24, 2025

Tamiami Hyundai responded

We're delighted to hear that our team at Tamiami Hyundai has been keeping you well-informed and providing knowledgeable service for both your vehicles. Thank you for trusting us with your 2015 Hyundai Genesis and 2024 Hyundai Santa Fe!

March 18, 2025

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Employee Rating

Staff is very friendly and helpful. Wait time was longer than usual, and some of the dashboard settings were changed. More

by bhyoga1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Tamiami Hyundai responded

Thank you for sharing your feedback with us at Tamiami Hyundai. We're glad to hear our staff was friendly and helpful, but we apologize for the longer wait time and any inconvenience caused by changes to your dashboard settings. We appreciate your patience and hope to serve you better in the future!

March 16, 2025

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Employee Rating

All good. Staff is great. Sheila is awesome. Don’t ask people to write a specific number of words for the review. Seems not genuine. More

by cjwhitcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Tamiami Hyundai responded

Thank you for the feedback! We're glad to hear that Sheila and our team at Tamiami Hyundai made a positive impression. We appreciate your input on reviews, and we'll take it into consideration.

March 15, 2025

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Employee Rating

Lease program service is the best. On my second lease and always great customer service. More

by 180CROSSWINDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Tamiami Hyundai responded

All of us at Tamiami Hyundai are happy to see this wonderful feedback about our leasing program! Thank you!

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