Alexandra Celis
Alexandra Celis at Tamiami Hyundai
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Alexandra Celis

Service Appointment Coordinator

Tamiami Hyundai

6780 Airport Pulling Rd N
Naples, FL 34109

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4.7
27 Reviews

Languages Spoken

Spanish Spanish

4.7

27 Reviews

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27 Reviews of Alexandra Celis

February 27, 2025

Dealership Rating
Employee Rating

Linda and Eddie are exceptional professionals who consistently deliver an exceptional overall experience when leasing, purchasing, or servicing your Hyundai or Genesis vehicle. Their dedication and e More

by TOYOMO_2000
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eddie Garcia, Linda Midlam

Feb 27, 2025

Tamiami Hyundai responded

Thank you for highlighting the exceptional service provided by Linda and Eddie at Tamiami Hyundai! We're delighted to know that their dedication made your experience memorable. We appreciate your support and look forward to serving you again in the future!

Feb 28, 2025

TOYOMO_2000 responded

To Tim and Sheila Zellers, We would like to personally express our gratitude for your thoughtful words regarding our past business deal. We are particularly appreciative of the diligence and expertise demonstrated by your esteemed team members, Eddie Garcia and Linda Midlam. Sincerely, The Fumai's

February 22, 2025

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Great dealership! !! I would recommend it highly convenient professional and friendly And reliable beautiful cars More

by joeroenaples
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh Gonzalez

Feb 24, 2025

Tamiami Hyundai responded

Thank you for the glowing review! We're delighted to hear that our team at Tamiami Hyundai provided a professional and friendly experience. Enjoy your beautiful car!

February 22, 2025

Dealership Rating
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So just got this in my email 1900 hrs proving your customer service review process totally " eye wash" w no effective process Mgt My car WAS serviced WELL But NOT by Genesis but by Hyundai FIRST Y More

by LTC ZAGATA
Service Price Transparency
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Recommend Dealer
Yes
Feb 24, 2025

Tamiami Hyundai responded

Thank you for sharing your feedback. While we're glad to hear that your car was serviced well, it's disappointing to learn about the confusion with our service process. We strive for clarity and efficiency in all interactions, so we appreciate you bringing this to our attention. If there's anything further you'd like us to address or discuss, please feel free to reach out at any time. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

Feb 24, 2025

LTC ZAGATA responded

Sammy Jo You guys ALWAYS hit a Grand Slam last 10+ years A Home Run " Nothing" to be ashamed of simply mystifying why Genesis wasn't my entire " seemless" process as usual However, Alexandra OUTSTANDING, pretty sure Dr Alex Valentin made certain ALL was great w my EQUUS, and talking w you showed me you are ON Top of Your Game -- just a retired LTC i of 23 years who values Process Mgt hence my suggestions to Sheila Zellers about Continuity Books ( How To books BY Dept ) it would drastically Improve both morale but more importantly ROI!!! Blessings Hawk

February 19, 2025

Dealership Rating
Employee Rating

My car was returned after oil service without its air intake. They rated my "AIR DUCK" in their written report as Poor and offered to repair for $582.86. I would like to know what happened to the part th More

by ronaldwsaul
Service Price Transparency
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Recommend Dealer
No
Feb 19, 2025

Tamiami Hyundai responded

Ronald, we are sorry to hear about your disappointment and any misunderstanding at your service visit. The technician noted on the multipoint inspection that your vehicle was in need of an air duct due to the component being missing entirely, which is documented on the required photograph he took before recommending the part. We are sorry for any misspelling that offended you. It does appear in the photo you may have previously replaced the battery (as it is an aftermarket battery and not a Hyundai OEM part), and in your vehicle model that air duct is required to be removed in order to access the battery. Since your battery has never been replaced at our facility, we are unable to advise on what may have happened to your air duct. Our job is to inspect and notify you of your vehicle's condition, which we believe our team did properly.

February 18, 2025

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The service tech was really excellent common knowledgeable, courteous and took care of my problems More

by WEMMEMCHR
Service Price Transparency
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Recommend Dealer
Yes
Feb 19, 2025

Tamiami Hyundai responded

Your kind words made our day! Thanks for choosing Tamiami Hyundai.

February 18, 2025

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It was a great experience. The service was great and service tech was helpful. I also had a premium car wash and it was great More

by bodor_lillian
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Ruis

Feb 19, 2025

Tamiami Hyundai responded

Lillian, we're delighted to hear you had a great experience with our team at Tamiami Hyundai! Thank you for sharing your feedback and enjoying the premium car wash.

February 16, 2025

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I didn’t have an appointment (during the busiest time of year), and they still fit me in and got my car back to me in under 2 hours! More

by finnekat
Service Price Transparency
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Recommend Dealer
Yes
Feb 17, 2025

Tamiami Hyundai responded

We're delighted to hear that our team at Tamiami Hyundai was able to accommodate you so efficiently during a busy time. Thank you for sharing your experience, and we're glad we could get your car back quickly!

February 14, 2025

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Employee Rating

Alejandre was terrific! She took the time to explain things well. Give her a raise! More

by DNMONTANA
Service Price Transparency
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Recommend Dealer
Yes
Feb 17, 2025

Tamiami Hyundai responded

We are glad to hear that Alejandre provided excellent service. Thanks for choosing Tamiami Hyundai!

February 14, 2025

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I have owned a hyundai for 5 years and have always had all of our service done at the dealership. This is the first time that when I called to make the appointment for the oil change and requested an afte More

by SAMALFIT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sheila not sure of her lastname

Feb 17, 2025

Tamiami Hyundai responded

Thank you for sharing your experience with us. We apologize for the inconvenience regarding scheduling at Tamiami Hyundai and appreciate your patience as we work to accommodate all service requests. Walk-ins for simple oil changes are always welcome and we are sorry that wasn’t conveyed. Please reach out to us if we can be of assistance.

February 12, 2025

Dealership Rating
Employee Rating

Linda and the team are all great! Thank you so much for a speedy service. More

by TAYRAFFERTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Midlam

Feb 12, 2025

Tamiami Hyundai responded

Thanks for stopping in for service and leaving Tamiami Hyundai a five-star review! We are happy to hear that Linda and our team did a great job. See you down the road!

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