Alexandr Burkon

Our sales representative, Jacob, was very knowledgeable and helpful. He stated in contact with us that throughout the sales. He has also followed up with making sure I knew how to operate my new car. Th and helpful. He stated in contact with us that throughout the sales. He has also followed up with making sure I knew how to operate my new car. The entire staff has been friendly and helpful. More

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SALES is GREAT ! SERVICE LACKS FOLLOWUP on services they perform. We have had problems with the service department in the past. This time, w e had the car washed SERVICE LACKS FOLLOWUP on services they perform. We have had problems with the service department in the past. This time, w e had the car washed at the end of the service call and it was returned filthy. The back door had not been washed and the carpets were not swept. The SERVICE WRITER took the car and re-washed it. More

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Alexandr is an exceptional sales representative. He made our buying experience absolutely amazing. Your company is fortunate to have him as part of your team. our buying experience absolutely amazing. Your company is fortunate to have him as part of your team. More

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Exceptional service!!From the moment we entered the Exceptional service!! From the moment we entered the dealership we were greeted with a smile, professional and pleasant attitude from Alexandr. My wi Exceptional service!! From the moment we entered the dealership we were greeted with a smile, professional and pleasant attitude from Alexandr. My wife and I mentioned we were just browsing based on already being approved for a Tesla Model X. However, we wanted a luxury vehicle comparison that was not an electric vehicle. Alexandr was very knowledgeable, informative and never once made a negative comment about his competitor (Tesla). Though not quite an apples to apples comparison, we decided on purchasing the GLE450 that we test drove. This was due in part to the non-pressured environment created, comfortability, Alexandr's follow up, follow through and responsiveness to our questions (Tesla was very rigid & non-flexible with their purchasing process). We knew we made the right decision after speaking with Curtis the Finance Manager. Curtis took the time to understand our financial objectives and provided a solution that solved our purchasing goals. During the closing process, we felt like we were with family, there was no hard upsell or bait and switch tactics you'd find with other dealers. What we discussed was what was presented. Curtis, many thanks to you and your team over at Mercedes Benz of Athens. This was quite a rare experience for my wife and I, we are truly grateful and appreciative of the experience. Continue the great work, we'll be back for sure. More

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The absolute most professional and efficient dealership, starting with professional and courteous management to the sales associates. The sales associate was extremely knowledgeable and spent hours going th starting with professional and courteous management to the sales associates. The sales associate was extremely knowledgeable and spent hours going through both of our vehicles purchased here. He took the time to ensure the vehicles we desired, exterior and interior colors and options were there, locating vehicles throughout other Mercedes Benz dealers to satisfy our requirements - no pushing whatsoever. I highly recommend this dealership! More

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What an exceptional experience in purchasing a car. Professional, positive, knowledgeable, well mannered and FAIR. We can't gloat enough about our experience with MB of Athens and Alexandr Burkon. Professional, positive, knowledgeable, well mannered and FAIR. We can't gloat enough about our experience with MB of Athens and Alexandr Burkon. Alexandr listened to my wants, heard my needs and found us the perfect car. He spent the time and continues to invest time in my understanding of all the bells and whistles. It was not sell the car and be done. It is continuous service. TOP NOTCH service!!! The same exceptional service extends to Curtis Caldwell and his knowledge share. I really cant say enough about the whole team! Thank you will have to suffice. More

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Viewed on line, selected a car in their inventory, negotiated the price and trade-in and had a GLC300 delivered and exchanged for the trade-in within 24 hours. Efficient, timely and nearly contactless negotiated the price and trade-in and had a GLC300 delivered and exchanged for the trade-in within 24 hours. Efficient, timely and nearly contactless the day before Thanksgiving. More

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The process was quick and seamless! Alexandr was very helpful and well knowledge. He dropped off the car and gave me a tour on how to work all the latest features! helpful and well knowledge. He dropped off the car and gave me a tour on how to work all the latest features! More

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The service from Mercedes Benz of Athens was absolutely amazing! I have never experienced such professionalism and courtesy making a car purchase. Most importantly there was no showroom showdown, which was amazing! I have never experienced such professionalism and courtesy making a car purchase. Most importantly there was no showroom showdown, which was appreciated. More

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Great place from sales, finance department to service department. Even if you don’t have a Mercedes go by an experience customer service others haven’t learned with their service department. Recently pur department. Even if you don’t have a Mercedes go by an experience customer service others haven’t learned with their service department. Recently purchased a vehicle and had a no pressure sales experience (Thanks Alexandr Burkon) and the financing person (Curtis) offered items but did not pressure you to buy. The service department (John) scheduled my visit and completed my service of the Dupont protection as scheduled and was provided a courtesy vehicle while it was done. I was called promptly when service was completed and picked up my vehicle. I will be taking my other vehicles here in the future. Upfront pricing, exceptional service and friendly staff. More

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