Alexander Shikhmuradov

Amazing experience! No hidden surprises, full disclosure and friendly atmosphere. All of our questions were answered, and we had many! Alex and Walter were patient and No hidden surprises, full disclosure and friendly atmosphere. All of our questions were answered, and we had many! Alex and Walter were patient and professional. Best car buying experience ever! Thank you Alex, Wayne & Team Fremont Sharon M More

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THEY ACCIDENTALLY AUCTIONED THE CAR OFF AFTER SIGNING A BILL OF SALES AND ALL DMV PAPERWORK WITH ME!? Sunday - I finalized an all-cash deal with David Stevens and signed all the legal paperwork in thei BILL OF SALES AND ALL DMV PAPERWORK WITH ME!? Sunday - I finalized an all-cash deal with David Stevens and signed all the legal paperwork in their Finance office. Instead of taking a deposit, they offered to get the car ready and deliver it to my home and collect a check on Monday! Sounds great! Monday - I called when the promised delivery window passed and I did not hear from anyone, and was told they are too busy and need to reschedule the delivery to Tuesday. OK, a little disappointed but that's fine. Tuesday - David Stevens left me a VM around noon: "I have some bad news ... I made a mistake ... I didn't pull that car off my auction list and it's sold this morning at auction ... I can't back that out." David educated me during the negotiation that when the cars go to auction after sitting on the lot for 60 days, they are sold to another dealer under the Fletcher Jones family. If that's the case, why can't they just cancel the auction result, since it's all within the same company? I could not reach David live when I called back. I then called the GM Alex Shikhmuradov later. Alex apologized and said he will call me back. Friday - Received a VM from Brain of Service Depart: "I just want to congratulate you on your new Audi!" I guess their left hand does not know what their right hand is doing. The following Monday - GM Alex wrote me an email: "As I promised you I was able to find a nicer car for us ... it will go through service to make sure everything is 100% good and I will send you more details ... I will be in touch later today or tomorrow at the latest." It's now the following Friday. I still have not heard back from GM Alex on the status of that "nicer car". So the saga continues. More

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Everyone here is great and helpful! From the management team, sales, finance, and service. They are willing to work with you on a price that you can afford. I would easily recommend Audi of Fremont to f team, sales, finance, and service. They are willing to work with you on a price that you can afford. I would easily recommend Audi of Fremont to friends and family. More

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