17 Reviews
Write a Review17 Reviews of Alexander Ramsey
August 03, 2024
Our experienced was great. This dealership runs like a professional business. The sales representatives were helpful and courtesy. This dealership runs like a professional business. The sales representatives were helpful and courtesy. More
Other Employees Tagged: Michael Graham, Andrew Fox, Jonte Brown, Megan Vannelli
May 20, 2024
Before I went I call in to get a part reprogram the dude who help me named cris or sum said was gonna be 500$ and I told him to get me next week and he did so I went next week and he wanted to charge 700 j who help me named cris or sum said was gonna be 500$ and I told him to get me next week and he did so I went next week and he wanted to charge 700 just to take off the bumper and to put the new part which was to over priced for me bc and he said they were gonna take 3 hours js to take the bumper off si I try talking to him about the price and he said “I don’t want to argue” when i was trying to talk things bc it was to overpriced and I thought I wasn’t fair so the experience with him was very poor and upset because he didn’t try to help me out or try to talk things through idk if he’s a bad day but that is not a cool way on trying to help out customer with their car. More
Other Employees Tagged: Cris
April 13, 2024
Clean facility,well played out. Phone service to sales is good. Phone service to the service department extremely poor. Hold times excessive with poor or no call backs. Phone service to sales is good. Phone service to the service department extremely poor. Hold times excessive with poor or no call backs. More
Other Employees Tagged: Mylee Burns, Jesus Soria, Mitchell Raymer , Nickolas Kalantari
October 26, 2023
I like going to MB Portland to get my car repaired or serviced. I trust my Service Advisor and the Technicians. Plus they have snacks in case I get hungry. Thank you, Mark Tower! serviced. I trust my Service Advisor and the Technicians. Plus they have snacks in case I get hungry. Thank you, Mark Tower! More
Other Employees Tagged: Patricia Davis, Jim Tillery , Mark Tower
July 01, 2023
Excellent repair work. Worked hard to find out if stock part. Did other repair work while waiting for part. Worked with 3rd party warranty to cover some of the cost. Worked hard to find out if stock part. Did other repair work while waiting for part. Worked with 3rd party warranty to cover some of the cost. More
Other Employees Tagged: Joseph Davis, Brent Tanigawa, Alex Reed , Arthur Dimalanta, Mark Tower, Mekonnen Wossene, Cecelia service advisor.
June 21, 2023
Needed part that was backorder with no availability date. Ecekua and shop foremen was amble Timo find part. Also worked with 3rd party warranty company. Repairs done speedily once part was found. Ecekua and shop foremen was amble Timo find part. Also worked with 3rd party warranty company. Repairs done speedily once part was found. More
Other Employees Tagged: Arthur Dimalanta, Mekonnen Wossene, Cecilia service advisor.
June 15, 2023
Always friendly, excellent communication complete service. Fair prices. Service completed as soon as possible given parts availability service. Fair prices. Service completed as soon as possible given parts availability More
Other Employees Tagged: Mylee Burns, Brent Tanigawa, Alex Reed , Arthur Dimalanta, Mark Tower, Mekonnen Wossene, Cecilia service advisor.
April 25, 2023
Excellent repair service on my ML500. Brakes fixed first time correctly. Thanks to Mark Tower and Mokonon Brakes fixed first time correctly. Thanks to Mark Tower and Mokonon More
Other Employees Tagged: Brent Tanigawa, Alex Reed , Arthur Dimalanta, Mark Tower, Mekonnen Wossene
March 20, 2023
Needed to replace a OEM command system which is no longer available through Mercedes. Had to buy a used one online. Mark made sure I was able to get the correct codes to salivate the system. It took me a available through Mercedes. Had to buy a used one online. Mark made sure I was able to get the correct codes to salivate the system. It took me a while to get this information and Mark and the tech were very patient and supportive in assisting me getting this. We were all pleasantly surprised that we were able to get all the functions of the radio working. Thank you very much More
Other Employees Tagged: Brent Tanigawa , Mark Tower, Mekonnen Wossene
January 06, 2023
I’ve purchased 6 Mercedes from this dealership. It’s fun to go there because of the positive atmosphere. Kenny Levias is my salesman. He’s tops It’s fun to go there because of the positive atmosphere. Kenny Levias is my salesman. He’s tops More
Other Employees Tagged: Mylee Burns, Nate Johnson-Grumm, Richard Fox, Michael Graham , Arthur Dimalanta, Nickolas Kalantari, Kenny Levias, Duncan Ostrander, Mark Tower