Alexander Perez

Mr.L. Garcia & Mr. Alex. Perez very professional advisers, and Mr. Perez work like a good lawyer in your favor against the extended warranty companies., thanks a lot guys. advisers, and Mr. Perez work like a good lawyer in your favor against the extended warranty companies., thanks a lot guys. More

by Al. Bolta Verified Customer Verified Customer

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I am writing to express my concern regarding the ongoing issues with my vehicle which has brought to your service department on multiple occasion . Despite significant time and financial investment, the pro issues with my vehicle which has brought to your service department on multiple occasion . Despite significant time and financial investment, the problem remained unresolved. On December 23 brought my car to your service department because the engine light has turned on after an inspection I was provided win an estimate of 4500 to fix the issue the repairs were completed in three days and I paid $3400 for the service. however on my way home the engine light turned on again I immediately contacted my service advisor Julio and Alex and bought the car back the next day after the second visit the car appears to be fixed. unfortunately after driving the car for about a week the engine light turned on again. I scheduled another appointment to address this recurring issue. I drop off the car on Friday afternoon as agreed but I did not receive any update from your team until personally visited the dealership on Monday afternoon. Despite leaving several messages, no one returned my calls and I was informed that my car had not even been inspected due to how busy the team Was. I am extremely disappointed with the lack of communication and the repeated failure to resolve the engine light issue. I have paid a considerable amount of money for repairs, yet my car continues to have the same problem. To resolve this matter I kindly request the following: 1-A thorough diagnose and permanent resolution of the engine light issue at no additional cost. 2-Regular updates on the status of my car while it is in your care. 3- An explanation of the previous repair and why the problem persists If this issue is not resolved promptly, I may have no choice but to escalate this matter further including contacting corporate customer service filing a complaint with a better Bureau, or seeking legal advice. Thank you for your attention for this issue I look forward to your prompt response More

by 7SOFTBALL Verified Customer Verified Customer

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Very prompt and helpful. Good customer service. Enough appointments during the day if one decides to do a last minute appointment. Good customer service. Enough appointments during the day if one decides to do a last minute appointment. More

by Lina Gonzalez Verified Customer Verified Customer

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The staff took care of my issues and really helped me out of my situation of my situation More

by malers0 Verified Customer Verified Customer

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I had to take my car in for a recall. I had a couple hiccups however two Largo Honda employees named Alex and Alex really came through and made the whole experience worth it. Robin in par I had a couple hiccups however two Largo Honda employees named Alex and Alex really came through and made the whole experience worth it. Robin in parts as well. They went above and beyond expectations and truly showed there are still good people who do selfless acts. Thanks Guys! More

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the area is very clean and the workers are kind and asked me if i need anything for my short 2 hour stay. the work was also quicker than expected and they kept my car in perfect condition and were respectful me if i need anything for my short 2 hour stay. the work was also quicker than expected and they kept my car in perfect condition and were respectful to my property. More

by Matthew E. Verified Customer Verified Customer

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