Alexander Mendoza

This has to have been one of the worst experiences. I’ve ever had purchasing a vehicle. The sales people and the sales manager were extremely rude, misleading committed to selling us a car that wasn’t I’ve ever had purchasing a vehicle. The sales people and the sales manager were extremely rude, misleading committed to selling us a car that wasn’t available then had to scramble and get another car because we threaten them with legal action and then because that car was $500 more upped our payment extremely higher and played a bunch of games with it wouldn’t bring The car for hours Even though every half hour they would commit to bringing it. The car was for my niece and it was her birthday present as she was extremely upset and was in tears by the end of the process. They ended up, showing up with a vehicle late at night in the dark around 9:30 PM. Drop the car off didn’t have the documents correct? Didn’t have the lease at the correct mileage per yearand when asked to correct it. They said we’re just gonna cross that out and and here’s a screenshot of the dealer information so we have no real proof that other than just their email that that the mileage is correct. They harassed my niece about her college documentation for the incentive, even though she’s enrolled and has a student ID at Saddleback and they even got the approval from GMC on it. They said they were gonna give her new rubber floormat because she works for a feed supply store and wants to make sure that she keeps the car in excellent condition because it’s a lease and they never brought the floor mats at all and didn’t respond at all to it. They gave her no walk-through whatsoever of the vehicle, the salesperson statement whom we’ve never even spoken to prior to the delivery they sent somebody other than the person that sold us. The car said it’s pretty self-explanatory. You guys can just kinda learn this on your own.. The sales manager and salesman would ignore our calls unless they wanted to speak to us to change the price or do something that was in their favor. No person should be have to deal with this kind of issue with people when buying a car. It is extremely unprofessional and very, very poor. Poor customer service and conduct of a company. More

by Chiefjta Verified Customer Verified Customer

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The reception and service was great. The people I dealt with were very respectful and knowledgeable. The people I dealt with were very respectful and knowledgeable. More

by nadimazank Verified Customer Verified Customer

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It was good service and treatment. give me what i wanted I liked dealing with them give me what i wanted I liked dealing with them More

by nadimazank Verified Customer Verified Customer

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Over all an excellent experience! The staff was very kind and made the process painless! The staff was very kind and made the process painless! More

by Christina.chaklos Verified Customer Verified Customer

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Good abd fast customer service Alex answered all questions I asked and really helped me out questions I asked and really helped me out More

by socalfence123 Verified Customer Verified Customer

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great customer service, friendly environment not pushy at all very helpful I am a repeat customer, and I would refer my friends and family here, all very helpful I am a repeat customer, and I would refer my friends and family here, More

by mozonur Verified Customer Verified Customer

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Domminic, my service writer was very good at what he does. He is getting good experience and his advice was very useful. does. He is getting good experience and his advice was very useful. More

by oliver_w Verified Customer Verified Customer

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Tienes variedad de carros nada que ver con otro dealer de la Chevrolet muy buen dealer la Chevrolet muy buen dealer More

by cristhian.hipolito Verified Customer Verified Customer

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Easy experience. Walked in see the car checked it out made an offer came to an agreement and purchased. Brian was easy to deal with and not pushy. Walked in see the car checked it out made an offer came to an agreement and purchased. Brian was easy to deal with and not pushy. More

by gregfaunce Verified Customer Verified Customer

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Alexander fue muy amable nos alludo en todo es muy atento y nos replicó todo sobre el carro me agrado su alluda y nos replicó todo sobre el carro me agrado su alluda More

by cristhian.hipolito Verified Customer Verified Customer

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