
Hello my name is Alexander Matallana. I was born in raised in Queens, NY. I have been in the customer service business for over 10 years with several years of Sales and Managerial experience. The reason I joined the automotive industry and Paragon Acura was to share my love for the Acura brand and, to provide truly exceptional customer service to the community I love so much. I always said to myself when purchasing/leasing my personal vehicles that I can provide a better experience than I was given. That was my major reason for jumping on board. I have been fortunate enough to achieve Acura's greatest accolades in my first 2 years with Acura that being The Platinum Council of Sales of Excellence. My main goal is to differentiate myself from other Sales Consultants by treating my clients fairly and providing a custom experience tailored to their wants and needs.
Read moreDealership Experience
9 yrs, 4 mos
Industry Experience
9 yrs, 4 mos
Specialties & Trainings
Training and development
2X Platinum Council of Sales Excellence
2016 #1 Performing Sales Consultant
73 Reviews
Write a Review73 Reviews of Alexander Matallana
March 21, 2025
Paragon Acura and Staff are always a pleasure to work with. I been a customer for over 12 years with numerous cars purchased. The kind, professional demeanor of the staff always makes purchasing a vehic with. I been a customer for over 12 years with numerous cars purchased. The kind, professional demeanor of the staff always makes purchasing a vehicle at Paragon a pleasant experience. More
Other Employees Tagged: Peter Pazmino, Eudes Rodriguez, Sadiya Afrin, Caroline Narine
March 13, 2025
Excellent service and knowledgeable staff. Helped me unfold my lease problems with great explanation. Thank you! Helped me unfold my lease problems with great explanation. Thank you! More
Other Employees Tagged: Paul Padilla, Mohammed Hossain
March 12, 2025
CHSPECIAL THANKS TO EUDES Rodriguez and SALES MENEGER JUSTIN HILI, THANK YOU very much FOR YOUR PROFESSIONALISM, HELP AND EXPERIENCE JUSTIN HILI, THANK YOU very much FOR YOUR PROFESSIONALISM, HELP AND EXPERIENCE More
Other Employees Tagged: Eudes Rodriguez, Sadiya Afrin
March 01, 2025
This dealership is fantastic. Sadiya Afrin was the most professional and pleasant salesperson I've ever worked with at a dealership. She made the entire process seamless and enjoy Sadiya Afrin was the most professional and pleasant salesperson I've ever worked with at a dealership. She made the entire process seamless and enjoyable. Despite it being late in the evening and after a long, busy day, she stayed well past closing hours to ensure everything was handled, so I could drive away in my new vehicle. If I had cash on me, I would have gladly given her a tip for her outstanding service. I've noticed that most of the staff are highly professional and stay calm under pressure. I really appreciate how well the team works together and supports each other. A special thanks to April Connor—she’s an excellent manager who handles everything with ease. Alexander Matallana was also a pleasure to work with. It's clear they all collaborate as a united team, which is truly special. Overall, this dealership is great. However, my experience with the service department has been less than ideal. More
Other Employees Tagged: April Connor, Sadiya Afrin
October 25, 2024
I recently had the pleasure of working with Sadiya, and I couldn’t be more grateful for her exceptional support throughout my car-buying experience. From the moment I walked in, Sadiya was incredibly welcomi couldn’t be more grateful for her exceptional support throughout my car-buying experience. From the moment I walked in, Sadiya was incredibly welcoming and attentive, making me feel comfortable and confident. She took the time to understand exactly what I was looking for and guided me through every step with patience and expertise. No question was too small, and she made sure I felt fully informed and supported in making the best choice for my needs. Sadiya’s dedication to her customers is truly unmatched; she went above and beyond to ensure I was happy with my decision, and her enthusiasm and warmth made the process enjoyable. I can’t recommend her enough to anyone looking to buy a car—she’s not just a great car dealer, but a genuinely wonderful person who puts her heart into helping others. Thank you, Sadiya, for making this experience so positive and memorable! More
Other Employees Tagged: Sadiya Afrin , Daisy
June 27, 2024
Promotion from within! Excellent!! Much better working relationship with sales after-the-Sale services and the service department! Very noticeable to a long time customer l Excellent!! Much better working relationship with sales after-the-Sale services and the service department! Very noticeable to a long time customer like myself! They also seemingly handled Covid and turnover well ! The core group has changed But….they seem to be continuing to add to the core group! The renovation of the service department… well that just speaks for itself!! I was carrying debt from lease to lease… They Refused to let me purchase until my lease ran out! They said it wasn’t Happening! Go buy it somewhere else!! They seemingly deal with their problems in balance! They appear to be more focused on their workers than a decade before! Why perfection in not on anyone’s table, I’m perceiving their upside definitely exceeds their downside. That’s a major reason.. not the only reason… I’M STILL THERE!! More
Other Employees Tagged: Enes MrKulic, Murat Deljanin, Peter Pazmino, Justin Hili, Hannan Zafar, Mohammad Farooq
April 04, 2023
Very good costumer service with Peter and his team . Im happy with the new car Im happy with the new car More
Other Employees Tagged: Peter Pazmino
December 31, 2022
Honest, Courteous, straight forward, no gimmicks, They make the process of purchasing a car easy and everyone is a pleasure to deal with. make the process of purchasing a car easy and everyone is a pleasure to deal with. More
Other Employees Tagged: Peter Pazmino, Justin Hili, Chris White , James
October 01, 2022
Peter & Caroline were very helpful, would definitely recommend this place for anyone looking to buy a car recommend this place for anyone looking to buy a car More
Other Employees Tagged: Peter Pazmino
July 29, 2022
Great service Wonderful at communicating and very helpful. I had never purchased a vehicle sight unseen and they were great. helpful. I had never purchased a vehicle sight unseen and they were great. More
Other Employees Tagged: Enes MrKulic, Jose Perez, Murat Deljanin, Peter Pazmino, Wilson Mateo , Hassan Azhar, Carlos Jaramillo, Kelvin Miller, Amanda Sepulveda