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Alexander Matallana
Refer Me
69 Reviews
Hello my name is Alexander Matallana. I was born in raised in Queens, NY. I have been in the customer service business for over 10 years with several years of Sales and Managerial experience. The reason I joined the automotive industry and Paragon Acura was to share my love for the Acura brand and, to provide truly exceptional customer service to the community I love so much. I always said to myself when purchasing/leasing my personal vehicles that I can provide a better experience than I was given. That was my major reason for jumping on board. I have been fortunate enough to achieve Acura's greatest accolades in my first 2 years with Acura that being The Platinum Council of Sales of Excellence. My main goal is to differentiate myself from other Sales Consultants by treating my clients fairly and providing a custom experience tailored to their wants and needs.
Read moreDealership Experience
9 yrs
Industry Experience
9 yrs
Specialties & Trainings
Training and development
2X Platinum Council of Sales Excellence
2016 #1 Performing Sales Consultant
69 Reviews of Alexander Matallana
October 25, 2024
I recently had the pleasure of working with Sadiya, and I couldn’t be more grateful for her exceptional support throughout my car-buying experience. From the moment I walked in, Sadiya was incredibly welcomi couldn’t be more grateful for her exceptional support throughout my car-buying experience. From the moment I walked in, Sadiya was incredibly welcoming and attentive, making me feel comfortable and confident. She took the time to understand exactly what I was looking for and guided me through every step with patience and expertise. No question was too small, and she made sure I felt fully informed and supported in making the best choice for my needs. Sadiya’s dedication to her customers is truly unmatched; she went above and beyond to ensure I was happy with my decision, and her enthusiasm and warmth made the process enjoyable. I can’t recommend her enough to anyone looking to buy a car—she’s not just a great car dealer, but a genuinely wonderful person who puts her heart into helping others. Thank you, Sadiya, for making this experience so positive and memorable! More
by kayla5518
Other Employees Tagged: Sadiya Afrin , Daisy
June 27, 2024
Promotion from within! Excellent!! Much better working relationship with sales after-the-Sale services and the service department! Very noticeable to a long time customer l Excellent!! Much better working relationship with sales after-the-Sale services and the service department! Very noticeable to a long time customer like myself! They also seemingly handled Covid and turnover well ! The core group has changed But….they seem to be continuing to add to the core group! The renovation of the service department… well that just speaks for itself!! I was carrying debt from lease to lease… They Refused to let me purchase until my lease ran out! They said it wasn’t Happening! Go buy it somewhere else!! They seemingly deal with their problems in balance! They appear to be more focused on their workers than a decade before! Why perfection in not on anyone’s table, I’m perceiving their upside definitely exceeds their downside. That’s a major reason.. not the only reason… I’M STILL THERE!! More
by ssamare
Other Employees Tagged: Enes MrKulic, Murat Deljanin, Peter Pazmino, Justin Hili, Hannan Zafar, Mohammad Farooq
April 03, 2023
Very good costumer service with Peter and his team . Im happy with the new car Im happy with the new car More
by Andres
Other Employees Tagged: Peter Pazmino
December 31, 2022
Honest, Courteous, straight forward, no gimmicks, They make the process of purchasing a car easy and everyone is a pleasure to deal with. make the process of purchasing a car easy and everyone is a pleasure to deal with. More
by Edeabreu1
Other Employees Tagged: Peter Pazmino, Justin Hili, Chris White , James
October 01, 2022
Peter & Caroline were very helpful, would definitely recommend this place for anyone looking to buy a car recommend this place for anyone looking to buy a car More
by Robd
Other Employees Tagged: Peter Pazmino
July 29, 2022
Great service Wonderful at communicating and very helpful. I had never purchased a vehicle sight unseen and they were great. helpful. I had never purchased a vehicle sight unseen and they were great. More
by Agrif48859
Other Employees Tagged: Enes MrKulic, Jose Perez, Murat Deljanin, Peter Pazmino, Wilson Mateo , Hassan Azhar, Carlos Jaramillo, Kelvin Miller, Amanda Sepulveda
July 07, 2022
Thomas was an outstanding salesperson I could of not went any smooth. Truly professional worksmenship any smooth. Truly professional worksmenship More
by mle42908
Other Employees Tagged: Murat Deljanin , Thomas Ng
July 02, 2022
Peter was very professional and very helpful. It was a smooth transaction, very pleasurable. I only go to Paragon. It was a smooth transaction, very pleasurable. I only go to Paragon. More
by Zuly
Other Employees Tagged: Enes MrKulic, Jose Perez, Murat Deljanin, Peter Pazmino, Wilson Mateo, Chris White , Hassan Azhar, Carlos Jaramillo, Kelvin Miller
March 09, 2022
Thomas Ng and the entire Paragon team of professionals Exceeded my expectations. Murat & Co are my deal makers, moved me up the pillars quickly to my 3rd MDX now in the Type S ADVANCE. Outstanding servi Exceeded my expectations. Murat & Co are my deal makers, moved me up the pillars quickly to my 3rd MDX now in the Type S ADVANCE. Outstanding service. Look forward to catching with these guys after some quality seat time. More
by JoeD
Other Employees Tagged: Murat Deljanin , Hassan Azhar, Thomas Ng
February 15, 2022
Got my new 2022 RDX signed, sealed and delivered by Eudes Rodriguez. Thank you to Justin Hill and Alex Matalana. This is our 5th Acura, won't say where we've leased them before but now we will ONLY b Eudes Rodriguez. Thank you to Justin Hill and Alex Matalana. This is our 5th Acura, won't say where we've leased them before but now we will ONLY be dealing with Paragon Acura. And since we have Hondas too, we will only deal with Paragon. Brian Benstock has created a phenominal team. You want an Acura this is the place to go! More
by Sk8rtwins
Other Employees Tagged: Justin Hili , Eudes Rodriguez
