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Alexander Colon
Alexander Colon at Brooklyn Chrysler Jeep Dodge Ram
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Alexander Colon

Sales Consultant

Brooklyn Chrysler Jeep Dodge Ram

2286 Flatbush Ave
Brooklyn, NY 11234

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4.8
17 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

5 yrs

Languages Spoken

English English

4.8

17 Reviews

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17 Reviews of Alexander Colon

August 26, 2024

Dealership Rating
Employee Rating

Steven Bizenza and Richard Ingles do not care about their customers or concerns. Disaster dealership. More

by Rcotten731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: RAPHAEL Santiago, Steven Bizenza, Christian Helmick , Farhan, Melissa from customer relations

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Aug 28, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. We understand that your concerns are important, and we appreciate your feedback. If you'd like to discuss your situation further, please feel free to reach out to us directly at Brooklyn Chrysler Dodge Jeep RAM. We aim to maintain high standards and would like the opportunity to address your concerns. Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

Aug 28, 2024

Rcotten731 responded

Hi, This dealership treats hard working customers like trash. My experience was horrifying and put a mental strain on me or any person that would have to deal with the treatment rendered. The vehicles that were recommended to me were sold to me were immediately put into service? A 2019 Jeep Latitude and know a 2024 jeep Cherokee that your own staff stated that the salesman drove the vehicle in the wrong gear? It took this dealership a month and almost three weeks to get your top mechanics to figure it out? Unfortunately I didn’t know it would take them to put 200 miles on the vehicle with no explanation? The service manager deceived me by telling me this vehicle would cost me 42000 for all of my troubles. However in reality he overcharged me 4000. Took the vehicle back. Put 200 miles on the vehicle with no explanation. Go on vacation and after all of this give me a pair of mats for my inconvenience. They threaten customers with more payments and the customer has no choice but to accept the treatment and the deception or be out of and assumed brand new vehicle? The general manager and his staff will completely ignore your calls and concerns. Never letting you the customer talk to the owner. No matter how many times you request and appointment. They will just ignore you and if I’m lying. Try asking the manufacturer. They won’t even answer to them? Stephen and the boyz seems to be untouchable. So, I want to warn the community or any other person who has been treated in this fashion or not to know what to expect when you sign the dotted line with this dealership. A complete customer service and devastating experience for any individual buying a new vehicle.

May 13, 2024

Dealership Rating
Employee Rating

It was an absolute pleasure working with Alex! I got an incredible deal and Alex made the process really easy. I highly recommend Alex! More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 16, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you for the fantastic feedback, Steve! We're thrilled to hear about your positive experience working with Alex at Brooklyn Chrysler Dodge Jeep RAM. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely! Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

May 08, 2024

Dealership Rating
Employee Rating

Alex was great. He was professional, engaging & knowledgeable about the Jeep I wanted. Alex explained the purchase process & got me the Grand Cherokee that I love. More

by brwhite98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Inna Maxwell , Bryant Quicana

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May 13, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We appreciate you taking the time to share your positive experience with Alex at Brooklyn Chrysler Dodge Jeep RAM. We are thrilled to hear that Alex provided you with excellent service and helped you find the perfect Grand Cherokee. Enjoy your new ride! Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

May 03, 2024

Dealership Rating
Employee Rating

Was there for the entire purchase process. Definitely will make my way down to Brooklyn for my next Jeeo as well More

by dlwhipset
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 08, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

April 21, 2024

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Employee Rating

Excellent Customer Service helped me get into my third jeep and worked an amazing deal for me and my wife More

by Andrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 24, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

We are delighted to hear that you had a positive experience with us. We strive to provide the best customer service possible and are glad that we could meet your expectations. Thank you for your kind words! Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

April 12, 2024

Dealership Rating
Employee Rating

Alex was absolutely amazing to work with. This was my 5th lease and everytime I go I dread it because I know I have to fight for what I want and think is fair. I went in explained everything More

by James Stefans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 17, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

James, it’s great to know that Alex provided an exceptional experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

April 11, 2024

Dealership Rating
Employee Rating

Great people and I was happy my deal Took a decent time but at the end great service More

by Kmathieu34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Bizenza

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Apr 16, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered during the process. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

March 30, 2024

Dealership Rating
Employee Rating

Alex provided me with amazing service with purchasing my new 2024 Jeep Grand Cherokee. Thank you for being patient with me and answering all of my questions. More

by dpryncess2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 03, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

March 26, 2024

Dealership Rating
Employee Rating

Alex was such a nice person he help me out in every possible way he could he is the best More

by shantelmclean15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Alicea

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Mar 29, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

March 14, 2024

Dealership Rating
Employee Rating

Excellent salesman he worked very hard to get this deal together. He made sure all my wishes was meet. More

by meek9250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Bizenza

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Mar 18, 2024

Brooklyn Chrysler Jeep Dodge Ram responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the wishes of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, The Brooklyn Chrysler Jeep Dodge Ram Team

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