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Alexander Chaplin

Overview Reviews (19) Inventory (346)

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Alexander Chaplin

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Alexander Chaplin

Technician

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8

19 Reviews

Overview Reviews (19) Inventory (346)

4.8

19 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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19 Reviews of Alexander Chaplin

December 22, 2024

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Employee Rating

Top Notch Sevice. Not a long wait and friendly staff. I will visit here again. Not a long wait and friendly staff. I will visit here again. More

by jnowacki

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Wetherbee

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December 19, 2024

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Employee Rating

Saleena is the best. I feel comfortable letting this service department work on my car I feel comfortable letting this service department work on my car More

by AMOCK5412

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Telon Gumbs, Tom Caruso, Sarita Alzate

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Dec 20, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

December 06, 2024

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Employee Rating

Professional and punctual with a knowledgeable staff and comfortable sitting area. Thank you for being here. comfortable sitting area. Thank you for being here. More

by IBETTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez, Mitchell Byrd, Craig Battinell, Oscar Alicea, Tom Caruso, Sarita Alzate

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Dec 08, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

October 24, 2024

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Employee Rating

Very attractive, people polite nice jobs, l just want say thanks everybody for help us thanks everybody for help us More

by Lopes.woxiton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Telon Gumbs, Tom Caruso, Sarita Alzate

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Oct 25, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 09, 2024

Dealership Rating

Employee Rating

They were able to fit me in for my recall and a few other things. things. More

by djmiss99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Salerno , Pedro

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Oct 10, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 05, 2024

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Employee Rating

Super friendly great fast service won’t go any where else!!!!only place I’ll go else!!!!only place I’ll go More

by bdunn6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Alexander Mana, Justin Diaz, Justin Crouch, David Fernandez, Oscar Alicea, Telon Gumbs, Tom Caruso, Sarita Alzate

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Oct 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 03, 2024

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Employee Rating

Work was done well and explained very well. 3 hours for an oil change while I waited wasn’t the best though. 3 hours for an oil change while I waited wasn’t the best though. More

by DAWILSON0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez, Tom Caruso

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Oct 04, 2024 -

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

September 11, 2024

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Employee Rating

Professional knowledgeable explains everything excellent customer service. Everything was great, prompt service, nice and clean areas for waiting. customer service. Everything was great, prompt service, nice and clean areas for waiting. More

by Jack

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Craig Battinell, Oscar Alicea

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Sep 11, 2024 -

Hyundai of Wesley Chapel responded

Thank you, Jack, for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

September 05, 2024

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Employee Rating

Excellent service! Was told it would be three hours and it was a lot less I was happy Was told it would be three hours and it was a lot less I was happy More

by THREELITTLEROSES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Hacker, Justin Crouch, Tom Caruso, Sarita Alzate

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Sep 05, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

July 28, 2024

Dealership Rating

Employee Rating

All parties involved were excellent detailed kept in touch. They are all great assets to your dealership. touch. They are all great assets to your dealership. More

by BrentSquires

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez, Brianna Hacker, Justin Crouch

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Jul 29, 2024 -

Hyundai of Wesley Chapel responded

Brent, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

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