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Alexander Chaplin

Overview Reviews (23) Inventory (300)

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Alexander Chaplin

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Alexander Chaplin

Technician

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.7

23 Reviews

Overview Reviews (23) Inventory (300)

4.7

23 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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23 Reviews of Alexander Chaplin

February 14, 2025

Dealership Rating

Employee Rating

It's a little packed with cars around the entrance to service center canbbe difficult to get around. Otherwise everything was good. service center canbbe difficult to get around. Otherwise everything was good. More

by RBGUERR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Marvin Arita

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Feb 15, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

January 11, 2025

Dealership Rating

Employee Rating

Nothing to complain… I always received the best service…staff are accommodating customers and make them feel welcomed. service…staff are accommodating customers and make them feel welcomed. More

by MOLIVERSPAIN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Hacker, Mitchell Byrd, Justin Diaz, Justin Crouch, Craig Battinell, Oscar Alicea, Tom Caruso, Sarita Alzate, Jasmine Yarwood

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Jan 12, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

January 10, 2025

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Employee Rating

My appointment was right on time. The oil change was done in a timely manner and they also cleaned my car The oil change was done in a timely manner and they also cleaned my car More

by RZVONCHENKO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Worrell, Eric Martin Vergara, John Paddyfoot, Nha Van, Craig Battinell, Oscar Alicea, Telon Gumbs, Tom Caruso

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Jan 10, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

December 30, 2024

Dealership Rating

Employee Rating

All 4 tires are bad have that on paper but refuse to change it saying due to the fact that Wesley chapel go through a third insurance must be life threatening I why wasn’t that communicated before signi change it saying due to the fact that Wesley chapel go through a third insurance must be life threatening I why wasn’t that communicated before signing paying extra for nothing. More

by BELLA

Verified Customer

Service Time

Recommend Dealer

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Jan 05, 2025 -

Hyundai of Wesley Chapel responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

December 22, 2024

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Employee Rating

Top Notch Sevice. Not a long wait and friendly staff. I will visit here again. Not a long wait and friendly staff. I will visit here again. More

by jnowacki

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Wetherbee

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Dec 23, 2024 -

Hyundai of Wesley Chapel responded

December 19, 2024

Dealership Rating

Employee Rating

Saleena is the best. I feel comfortable letting this service department work on my car I feel comfortable letting this service department work on my car More

by AMOCK5412

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Telon Gumbs, Tom Caruso, Sarita Alzate

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Dec 20, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

December 06, 2024

Dealership Rating

Employee Rating

Professional and punctual with a knowledgeable staff and comfortable sitting area. Thank you for being here. comfortable sitting area. Thank you for being here. More

by IBETTER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Rodriguez, Mitchell Byrd, Craig Battinell, Oscar Alicea, Tom Caruso, Sarita Alzate

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Dec 08, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

October 24, 2024

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Employee Rating

Very attractive, people polite nice jobs, l just want say thanks everybody for help us thanks everybody for help us More

by Lopes.woxiton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Justin Diaz, Justin Crouch, Craig Battinell, David Fernandez, Oscar Alicea, Telon Gumbs, Tom Caruso, Sarita Alzate

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Oct 25, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 09, 2024

Dealership Rating

Employee Rating

They were able to fit me in for my recall and a few other things. things. More

by djmiss99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Salerno , Pedro

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Oct 10, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 05, 2024

Dealership Rating

Employee Rating

Super friendly great fast service won’t go any where else!!!!only place I’ll go else!!!!only place I’ll go More

by bdunn6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitchell Byrd, Alexander Mana, Justin Diaz, Justin Crouch, David Fernandez, Oscar Alicea, Telon Gumbs, Tom Caruso, Sarita Alzate

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Oct 07, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

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