Alexander Castillo

I went to this dealership because they had they had the vehicle i was looking for, when i started to send my information in to get contacted i never got contacted. When i called the dealership no one picke vehicle i was looking for, when i started to send my information in to get contacted i never got contacted. When i called the dealership no one picked up the phone. Towards the end i get in touch with a guy named Daniel. Which i never met. Instead of him i met another guy who is an internet sales manager which he totally made my experience really bad. No matter which option i tried giving options for both him and I he completely just brushed it off and kept trying to push me to go look at another dealership. He tried giving me an offer for my trade in which he never did the appraisal with a full inspection instead he just told me we could not make a deal and did not try to give me other options to even try to come to a deal. He just kept refusing and saying no deal was possible. When i ask to talk to the manager he denied that and he told me that tomorrow he could talk to him. I left the dealership and the next day i recieved an email from the general sales manager Devin Bizzozero asking how my expierence was and i told him it was not a pleasant one that i wanted to attempt going and talking directly to him and with him everything changed. He helped us and treated us correctly. A deal was possible to be made which the complete opposite of what the other guy had told us. At the end of the day he made the deal possible and was very helpful and well as kurt and josue. They were the most helpful and really changed our experience at that dealership. More

by JUANJOSERG7 Verified Customer Verified Customer

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Bao dao is very friendly. person. Explain you every little thing.He is professional guy person. Explain you every little thing.He is professional guy More

by JASSAGOSAL844 Verified Customer Verified Customer

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Great dealership. You do have to do the dance but they will make things happen and and get you into your new car. Pleased outlook. You do have to do the dance but they will make things happen and and get you into your new car. Pleased outlook. More

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Kind, caring, responsible with our time, listened to our needs as older folks on a fixed income . It was an awesome experience really ! needs as older folks on a fixed income . It was an awesome experience really ! More

by JOHNANDLAURA8307 Verified Customer Verified Customer

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Excellent customer service! Professional, respectful, friendly and accommodating to my needs. The Finance department was the best ever! Thank you so much! Professional, respectful, friendly and accommodating to my needs. The Finance department was the best ever! Thank you so much! More

by MARTINADAVIS64 Verified Customer Verified Customer

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Great great customer service every time I come there everyone was a big help I would definitely come back in the future everyone was a big help I would definitely come back in the future More

by YOJOANDGJ Verified Customer Verified Customer

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Difficult time for me as my car had just died. Had it towed the 2 miles to the dealer and found out it was not worth fixing. So I bought a used car. Got the cheapest possible. Gave them my paramet Had it towed the 2 miles to the dealer and found out it was not worth fixing. So I bought a used car. Got the cheapest possible. Gave them my parameters and they said doable. It ended up it wasn’t but I bought a car. Not happy with the circumstances but they were great. More

by DAVID.MITCHELL2 Verified Customer Verified Customer

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Good dealership, third car I have purchased from this dealership. Difficult to navigate online search. dealership. Difficult to navigate online search. More

by ORME1289 Verified Customer Verified Customer

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Amazing customer service and customer satisfaction. Worked well with my fiance and I! Now we have a new vehicle! Worked well with my fiance and I! Now we have a new vehicle! More

by ASHLYNROSA4901 Verified Customer Verified Customer

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I just wanna say thank you for the team for helping me find wonderful vehicle. AJ was my sale person he was awesome love the way he handles his customers. He gave me hope I can live my better life with be find wonderful vehicle. AJ was my sale person he was awesome love the way he handles his customers. He gave me hope I can live my better life with better car to drive. Thank u once again. More

by ASHN916 Verified Customer Verified Customer

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