Alexander Alcivar

my 205,000 mile Ford f150 was on its way out. I finally junked it after about 4-5 months of debate. I started looking back then. Hence I went to several dealers over that time frame. The last one I finally junked it after about 4-5 months of debate. I started looking back then. Hence I went to several dealers over that time frame. The last one I went to was Malouf Ford in New Brunswick ( about an hours drive for me). Communication was great (Steve Case). They had many to choose from (looking for used). They had them ready for me when I got there! I worked with Alex. He wasn't pushy at all and very easy to deal with. AND HERE IS WHERE THEY DIFFERED FROM ALL THE OTHERS: they had an online price that remained EXACTLY the same as when I got there (not true in 3 or 4 other dealers). When I went to pay it showed the original price, taxes, and the DMV fees. AND THAT WAS IT (but for an etched VIN that cost less than the reduction in my insurance $149??). where are the PREP fees? where are the added costs if I didnt finance thru them? where are the fees I couldnt figure out what they were for? where were the extra "certified" fees?? "this was PRE-certified" sir, you will have to pay another $1985 for this actual cert". "but we will waive that so you can put it towards your $3,200 BETTER cert" said a few of them!!!!! My was GOLD CERTIFIED and there were no extra charges.The 2022 was pristine. The million check points were all excellent. The finance guy was very low key and extrordinarily nice as well. And off I drove with my "new' to me truck feeling like a got a great dealer at a great dealership. Thanks Alex! More

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Excellent service. Alex was great he did not harsh us like aggressive salesman . Good car Alex was great he did not harsh us like aggressive salesman . Good car More

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Scammers, they will not hesitate to sell you trash vehicles, the worst! I wish I could give negative stars. They claim to have a 200 point inspection, if so they are extremely inept at their trade. I vehicles, the worst! I wish I could give negative stars. They claim to have a 200 point inspection, if so they are extremely inept at their trade. I drove from MD to get a Lincoln Navigator from them. I bought it that day, they said they didn't have a battery for it and they would have to drive it to me. I should have known at that point they were going to screw me. They dropped it off without being cleaned and the defroster wire on the back window wasn't connected. They took the car back and fixed that, that's about the only good thing I can say. It is a 2018, which I bought I 2021. Since then the transmission blew and i had to get it completely rebuilt, their was an issue with the oil pan and another part that had to be replaced and the motor to windshield washer broke. How does a transmission blow in 5 years? They are crooks. Stay away. More

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Quick service, Professional Team, Customer Service #1 and answer questions honestly and directly. Quick follow up. answer questions honestly and directly. Quick follow up. More

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always like family. that is why i keep going back to get more from them. that is why i keep going back to get more from them. More

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Alex made this experience so simple and focused. He was knowledgeable and helpful. This was the 4th dealer I went to find my new car. The minute I entered, I felt the difference I was looking for. T He was knowledgeable and helpful. This was the 4th dealer I went to find my new car. The minute I entered, I felt the difference I was looking for. There is no chaotic energy here. There is a confidence in the air that made me feel secure. I will be recommending this dealership and Alex to everyone I know. I couldn't be happier with this transaction from start to auto start on my new wheels. Thank you! More

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Excellent experience with the salesperson Alex who was very knowledgeable and accommodating. I perceive they are a different kind of dealer that does not pressure you into making a purchase, but leave you very knowledgeable and accommodating. I perceive they are a different kind of dealer that does not pressure you into making a purchase, but leave you to decide for yourself. We had a great experience overall. More

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Joe, Don, Maureen and the rest if the team are amazing. Totally accommodated every need and were very patient with us every time we added a vehicle to our fleet. Totally accommodated every need and were very patient with us every time we added a vehicle to our fleet. More

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Very professional and honest there cars were very clean and the salesmen wow, very knowledgeable and the salesmen wow, very knowledgeable More

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I ordered a “hot” pickup truck Maverick last September from Malouf ford. No hassle, no fuzz. A year later, when the truck arrived, I was expecting some tricks from them to jack up the price. But NO. They from Malouf ford. No hassle, no fuzz. A year later, when the truck arrived, I was expecting some tricks from them to jack up the price. But NO. They didn’t even attempt to do anything beyond what was on the window sticker. Very honorable dealership! More

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