Alex Zapata

Been three weeks tomorrow since I’ve heard anything from Stamford Hyundai and trying to get in by phone proves to be most difficult. Alex called me on the 5th to get info on the check engine light that retu Stamford Hyundai and trying to get in by phone proves to be most difficult. Alex called me on the 5th to get info on the check engine light that returned after my service, he seemed great and assured me we’d get the car in asap and loaners would reach out as I left my car for 5 days last service then returned with it and sat for 8hrs while the part got “fixed” he had me cancel the appointment until loaners reached out and nobody has in 3 weeks time still waiting to resolve this. More

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Had a fantastic experience with the Stamford Hyundai Service Department! I came in because my driver-side headlight bulb was shutting off, and George, my service advisor, greeted me warmly and kept me i Service Department! I came in because my driver-side headlight bulb was shutting off, and George, my service advisor, greeted me warmly and kept me informed throughout the entire repair process. His professionalism and clear communication were greatly appreciated. A special thanks to Alex Zapata, the Parts & Service Director, for the follow-up and personal introduction. It’s clear that this team values their customers and takes pride in their work. You’ve earned a loyal customer—thank you for the outstanding service! More

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I had an excellent experience at the service department! A huge thank you to Luis, my service advisor, for making my oil change on my 2024 Hyundai Tucson quick and easy. He kept me informed throughout the p A huge thank you to Luis, my service advisor, for making my oil change on my 2024 Hyundai Tucson quick and easy. He kept me informed throughout the process and made everything smooth and stress-free. Also, a big shoutout to Alex Zapata, the manager, for going above and beyond to get me in sooner than I expected. He was incredibly accommodating and made sure everything was handled with care. Great service all around! Highly recommend! More

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