Alex Wong
Alex Wong at Audi Ontario

Alex Wong

Service Advisor

Audi Ontario

2272 E. Inland Empire Blvd
Ontario, CA 91764

4.9
115 Reviews
4.9

115 Reviews

Write a Review

115 Reviews of Alex Wong

April 01, 2025

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Employee Rating

Mr. Alex Wong is very professional and patient. His service is very thoughtful and careful. I am very satisfied with the maintenance of my car. More

by maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Audi Ontario responded

Maggie, We appreciate you for leaving Alex this phenomenal review! We are delighted to know that he was very professional, patient, thoughtful and caring. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 04, 2025

Dealership Rating
Employee Rating

I had a great customer service experience with Alex Wong. He was super nice and accommodating to my concerns. Give him a raise. His customer service skills are excellent. More

by Rchaddd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Audi Ontario responded

Thank you for leaving Alex this terrific review! We are happy to know that he was super nice, accommodating to your concerns and provided you with a great experience. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 23, 2025

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Alex is always so helpful and my service is always done complete and my car is returned to me nice and clean. More

by d.kirshbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Audi Ontario responded

We appreciate you for leaving Alex this spectacular review! We are delighted to know that he is always so helpful and your service is always completed and your vehicle was returned to you nice/clean. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 24, 2025

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Employee Rating

Great service at all times. Customer service is always on point and friendly workers with good attitude More

by frimponmaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Audi Ontario responded

Thank you for leaving us this amazing review! We are happy to know that our team was friendly and had a good attitude. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

January 01, 2025

Dealership Rating
Employee Rating

I brought my car in for a major service. I was immediately acknowledged upon arrival. The service advisor, Alex Wong was friendly and helpful. He listened to my car concerns and kept me u More

by jeannied
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison

Jan 06, 2025

Audi Ontario responded

We appreciate you for leaving Alex this phenomenal review! We are delighted to know that he was friendly, helpful, kept you updated and listened to your concerns. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 23, 2024

Dealership Rating
Employee Rating

I am very appreciative of my service advisor, Alex Wong. He is kind, helpful, and trustworthy. He answers my many questions and makes sure that all my concerns are addressed ! I highly highly recommend A More

by Lily H.
Recommend Dealer
Yes
Nov 25, 2024

Audi Ontario responded

Lily, We are grateful for you leaving Alex this wonderful review and recommendation! We are pleased to know that he was kind, helpful, trustworthy and made sure all of your concerns were addressed. We hope to have the opportunity to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 20, 2024

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Employee Rating

Alex Wong has been my GOTO person for few years, Alex is very knowledgeable , alway attentive, thoughtful and helpful! The dealership itself represents Audi Pride, facility is clean, quiet, clam and comfor More

by Niki70
Workmanship
Recommend Dealer
Yes
Nov 21, 2024

Audi Ontario responded

Niki, Providing exemplary service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he was very knowledgeable, always attentive, thoughtful and helpful. We look forward to continue serving you and your future automotive needs when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 07, 2024

Dealership Rating
Employee Rating

Alex Wong is great! Very attentive to phone calls and emails. Gave me details of my service needs. Excellent understanding of my vehicle. Follow up is refreshing. To More

by jessealmanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Audi Ontario responded

We appreciate you for leaving Alex this remarkable review! We are delighted to know that he is great, very attentive and had an excellent understanding of your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 06, 2024

Dealership Rating
Employee Rating

Alex was very nice and knowledgeable. He provided me with a loaner when my car was still not done after 6 hrs of waiting. I was able to get my weekend work done. Thank you again. More

by jules
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Audi Ontario responded

Jules, We are grateful for you leaving Alex this exceptional review! We are pleased to know that he was very nice, knowledgeable and provided you with a loaner vehicle. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 04, 2024

Dealership Rating
Employee Rating

I have two Audi vehicles and I service both at Audi Ontario. They do a great job! My service advisor Alex Wong is very knowledgeable and helpful. He provides first-class service and excellent communica More

by Chuck W.
Recommend Dealer
Yes
Oct 07, 2024

Audi Ontario responded

Chuck, Thank you for leaving Alex this amazing review and recommendation! We are glad to hear that Alex took exceptional care of you and your automotive needs. We are happy to know that he was very knowledgeable and helpful. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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