![Alex Suarez at Lexus of North Miami](http://cdn-user.dealerrater.com/images/dealer/3653/employees/88eb20df5746.jpg)
Dealership Experience
10 yrs, 6 mos
Industry Experience
10 yrs, 6 mos
Specialties & Trainings
Lexus Master Certified Product Specialist
COSTCO Certified automotive specialist
Languages Spoken
English
Spanish
Employee Video
128 Reviews
Write a Review128 Reviews of Alex Suarez
May 02, 2024
It was great to get started with them, but in the end, the Customer Service and overall transaction experience was extremely disappointing, disrespectful and quite unprofessional. Gus, Alex, Ramon, and Se the Customer Service and overall transaction experience was extremely disappointing, disrespectful and quite unprofessional. Gus, Alex, Ramon, and Sean all lack professional customer care or respectful follow-ups. Evan seems to work hard but appears mis or uninformed much of the time. I was happy with my purchase but not the experience. More
Other Employees Tagged: Sean Kamal, Gus Arcon, Ramon Cabrera, Evan Adegbayi
February 28, 2024
Muy buena atención. Mucha paciencia ,mil gracias por la amabilidad. Quede muy satisfecha con el servicio. Mucha paciencia ,mil gracias por la amabilidad. Quede muy satisfecha con el servicio. More
Other Employees Tagged: Cesar Alcala
November 19, 2023
Cesar Alcala and the certified preowned team secured our deal on my Lexus LS 500 last week. The sales experience was the smoothest auto purchase we’ve ever made. The process was simple, smooth and success deal on my Lexus LS 500 last week. The sales experience was the smoothest auto purchase we’ve ever made. The process was simple, smooth and successful! Many thanks to Lexus of North Miami! More
Other Employees Tagged: Cesar Alcala, Igor Katayev , Tania Mejia, Maria Morrone
September 07, 2023
Absolute rip off! This is worse than old school car xxxxxxxx of screwing the customer. Lies from salesman right to management. Non responsive, inept certification proc This is worse than old school car xxxxxxxx of screwing the customer. Lies from salesman right to management. Non responsive, inept certification process and they cover up damaged vehicles and lie about their condition and do not disclose. Check BBB too, same complaints and not one response from this dealership. More
Other Employees Tagged: Alfred Utset, Sean Kamal, Demetri Melekos
June 26, 2023
I am not the one to leave reviews (first one ever) but I just want to show my appreciation and say a big THANK YOU to Maria, Chris, Gus, Peter and Alex in Finance!! Everyone was super sweet, patient and co just want to show my appreciation and say a big THANK YOU to Maria, Chris, Gus, Peter and Alex in Finance!! Everyone was super sweet, patient and considerate of my requests and concerns. All was very helpful going above and beyond to make me happy and I am super grateful, satisfied and loving my new car!! Chris, special thanks to you for never making me feel as if i was less than, for never saying no to me before utilizing all options available and most of all for never being a typical sales rep to me but instead, present yourself as a people person, a friend, aproachable, listened attentively, easy to talk to and eager to help making me comfortable to proceed. Thank you!! Maria, I will repeat, you were so warm, genuine and you just make this process so smooth and painless. I like your spirit the moment i saw you! Yall are professionals and I am really grateful. The last Lexus i got the experience was NOT amazing so this time I am giving to Ceasar was is due. I highly recommend this team to anyone who is considering getting a vehicle. You wont be disappointed!! Thanks again! More
Other Employees Tagged: Gus Arcon, Christian Marshall , Peter Groulx, Maria Morrone
May 02, 2023
Maria was AMAZING from start to finish! She was kind, helpful, found the exact car I wanted, got me a good deal, and made sure everything went smoothly. She also called me after I took the She was kind, helpful, found the exact car I wanted, got me a good deal, and made sure everything went smoothly. She also called me after I took the car home to make sure I was happy and to answer any questions I had. Excellent service! Highly recommended! More
Other Employees Tagged: Maria Morrone
February 07, 2023
Great customer service and sales/product team! They do understand your particular needs and wants! They do understand your particular needs and wants! More
Other Employees Tagged: Anna Kaloshina
October 25, 2022
Maria was a delight to work with, very nice & friendly, she had the car we wanted to see ready for us when we arrived so there was very little wait time. There were a few issues with the used car I pointed she had the car we wanted to see ready for us when we arrived so there was very little wait time. There were a few issues with the used car I pointed out and she made sure to have everything fixed for me. Fastest I’ve ever been out of a dealership!!! I love my CPO NX300!!!!! More
Other Employees Tagged: Maria Morrone