Alex Stepanov | Page 8

A great car-buying experience It was a pleasure to work with Alex on the purchase of my 2015 Legacy. He is low-key, patient, and well-informed. He made solid recommendations and It was a pleasure to work with Alex on the purchase of my 2015 Legacy. He is low-key, patient, and well-informed. He made solid recommendations and never pushed options we didn't want. All around, it was great to deal with Cityside.. More

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Good service, straightforward car buying experience. Alex was helpful while I went through the process of buying a BRZ. He helped me line up all the options that I wanted, and got me to the price-point t Alex was helpful while I went through the process of buying a BRZ. He helped me line up all the options that I wanted, and got me to the price-point that I expected. Would recommend More

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A great car buying experience Alex really made the car buying experience a pleasure for my wife and I. He was very pleasant and personable, and made us feel welcome. There was no p Alex really made the car buying experience a pleasure for my wife and I. He was very pleasant and personable, and made us feel welcome. There was no pressure or sense of hurry - we were able to take our time and look at various cars on the lot and take test drives. Alex was very knowledgeable and helpful throughout the process. Once we made a decision, Alex made the purchasing process go smoothly. More

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No Presure We had the pleasure of working with Alexey Stepanov. He was very pleasant. he showed us all the cars we were interested in. We took them for a test d We had the pleasure of working with Alexey Stepanov. He was very pleasant. he showed us all the cars we were interested in. We took them for a test drive and he explained all of the equipment very nicely. Arriving at the final price was an easy and pleasant task. I would highly recommend both Alexey and the dealership as they were both easy to deal with. More

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Second (and third) time around My family has purchased three cars from Cityside Subaru, and we were helped with our purchase of two of them by Alex Stepanov. He and Cityside Subaru My family has purchased three cars from Cityside Subaru, and we were helped with our purchase of two of them by Alex Stepanov. He and Cityside Subaru were wonderful to work with all three times -- we got a great deal on our Subaru Outbacks, and everything from negotiation to financing to picking up our car was hassle free. More

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Pleasant and comfortable! Alex was great to work with during the whole experience of buying my new forester. He answered all of my questions with a smile and made the process p Alex was great to work with during the whole experience of buying my new forester. He answered all of my questions with a smile and made the process pleasant an comfortable. More

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Alex was great to deal with Everything hinges on the salesperson and the availability of models. Alex was easy to talk with, anxious to help us figure out what was best for us an Everything hinges on the salesperson and the availability of models. Alex was easy to talk with, anxious to help us figure out what was best for us and did not try to induce us to spend more than we wanted to. More

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Great lease experience I just leased my second car from Cityside Subaru, a 2015 Forester. I returned to Cityside Subaru because of their easy, friendly and no-nonsense leas I just leased my second car from Cityside Subaru, a 2015 Forester. I returned to Cityside Subaru because of their easy, friendly and no-nonsense lease process. For both leases, I worked with Alex Stepanov and he was attentive, informative and provided comprehensive service throughout the process. Alex also made sure that I understood everything about the car before I drove away and he followed up to make sure I love it - and I do!. I highly recommend Alex and Cityside for both sales and service and will continue to lease or purchase cars there in the future. More

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long time excellent experience i have been a customer of cityside Subaru for over 10 years...bought two used Subarus earlier and just purchased a new 2015 outback with Alexey as our i have been a customer of cityside Subaru for over 10 years...bought two used Subarus earlier and just purchased a new 2015 outback with Alexey as our salesperson. the new car purchase process was excellent and conducted without pressure...Alexey provided us with multiple test drives of different models and detailed the pros and cons of different models. while we ended up purchasing the top of the line, we never felt led to that option and would highly recommend Alexey as a representative to work with. in general, the service operation is top flight...they know me by name and provide considerate and thoughtful explanations and options of any work needed. while we considered other vehicles as new a car purchase, it was our experience with the service department which weighed heavily in our decsiion! More

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Cooperative helpful staff work with your interests in mind I first visited this dealership on Sept. 26 where Alexey accompanied me as I test drove 3 vehicles. He offered to let me drive myself; as I was unfa I first visited this dealership on Sept. 26 where Alexey accompanied me as I test drove 3 vehicles. He offered to let me drive myself; as I was unfamiliar with Belmont, and had not purchased a car for 17 years, I was not secure. He was patient in explaining all the controls and gave me 3 good test drives. I was impressed with Subaru in general; but not comfortable with the Outback and Forester, which were so much bigger than my previous Ford Escort. I did not like the smaller Imprezza because of the lack of clear visibility out the back window. Two days later, I was "shopping" on line - ready to give Subaru another consideration because I did not like the other options I was turning up. I entered my ID info and Tom D'Alessandro called me. I explained that I had worked with Alex and Tom said they they work cooperatively at that dealership so I went in. I ended up buying a used Outback. Tom and Alex were both involved in the process at various points and shared the commission. Both of them (at separate times) let me know that one of the pleasures of working at CitySide is the cooperative atmosphere (and good product that sells itself). I now have a car I am totally pleased with, at a fair price, with a process that was marked by honesty, helpfulness and cooperation. I am grateful. More

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