Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Alex Serak
Alex Serak at Heiser Ford Lincoln
Refer Me

Alex Serak

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

Contact Me
4.1
99 Reviews
4.1

99 Reviews

Write a Review

99 Reviews of Alex Serak

February 21, 2025

Dealership Rating
Employee Rating

It's a nice clean space and all of the employees are well dress and very polite More

by What's Next
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 21, 2025

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 19, 2025

Dealership Rating
Employee Rating

Great work they did a great job thank you I going to recommend you guys More

by brownromell563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Denson

Report | Print
Feb 19, 2025

Heiser Ford Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 13, 2025

Dealership Rating
Employee Rating

You need to CONSTANTLY stay on top of them as they aren’t proactive about providing status updates. More

by MikeK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chad Formico, Bassim Farhoud, JP Scala, Justin Lee

Report | Print
Feb 13, 2025

Heiser Ford Lincoln responded

Dear Mike K, Thank you for your feedback. We always want our customers to feel informed and we apologize that this did not happen during your service. We would love the opportunity to discuss your experience further in an effort to better our business and employees. Unfortunately, we only have your first name. If you could please let us know the best way to contact you, we will reach out. David Lopez Service Manager david.lopez@heiser.com 414-247-8850

February 09, 2025

Dealership Rating
Employee Rating

Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day. More

by Wijunquer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr., David Quick, David Lopez, Tony Perkins, Tom Ikert, Gordon Custer, Jacob Frank, Ellianna Haliga, Gary Smith

Report | Print
Feb 09, 2025

Heiser Ford Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Ford Lincoln, we look forward to having you as a valued customer for many years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

February 09, 2025

Dealership Rating
Employee Rating

My car has been in for service twice after buying it and they can’t fixit More

by mervin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 10, 2025

Heiser Ford Lincoln responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. David Lopez 414-247-8850 david.lopez@heiser.com

January 31, 2025

Dealership Rating
Employee Rating

I was extremely pleased how everyone at Heiser Ford was so courteous to me. they were incredibly efficient and very considerate of my time. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr., David Quick, David Lopez, Tony Perkins, Brian Crandall, Chad Formico, Tom Ikert, Gordon Custer, Ellianna Haliga

Report | Print
Jan 31, 2025

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

January 23, 2025

Dealership Rating
Employee Rating

One of the best experiences I’ve ever had with a dealership would definitely recommend to family and friends More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr., David Quick, David Lopez, Tony Perkins, Chad Formico, Tom Ikert, Gordon Custer, Jacob Frank, Ellianna Haliga

Report | Print
Jan 24, 2025

Heiser Ford Lincoln responded

Thank you for the kind words for our team, Austin! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

January 17, 2025

Dealership Rating
Employee Rating

Excellent service every time I take my car there it is a positive experience so I keep going back. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Vicari Jr., David Quick, David Lopez, Tony Perkins, Chad Formico, Tom Ikert, Gordon Custer, Ellianna Haliga

Report | Print
Jan 17, 2025

Heiser Ford Lincoln responded

We are very happy to have provided you with such a positive experience, Austin! We sincerely value your business and look forward to your next visit. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

December 28, 2024

Dealership Rating
Employee Rating

I had to take my vehicle in for a warranty problem. Alex in Ford service was excellent. He arranged a loaner car for me. He kept me in the loop about when the part would be in and called me immediatel More

by TJT69Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

Report | Print
Dec 29, 2024

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business and hope to see you again soon! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

December 23, 2024

Dealership Rating
Employee Rating

Service department was very responsive to my needs by sending the mobile service vehicle to my residence of which the technician was very personable. More

by richard@email.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Quick , Marco Villa

Report | Print
Dec 23, 2024

Heiser Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

1
2
...
10

Dealership Inventory (241 Vehicles)

new 2024 Ford F-250 car, priced at $68,466
2024 Ford F-250
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$68,466
View Details
new 2025 Ford F-250 car, priced at $70,450
2025 Ford F-250
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$70,450
View Details
used 2018 Ford F-150 car, priced at $27,277
2018 Ford F-150
used
00040 exterior
Automatic
Four-wheel Drive
$27,277
View Details
new 2025 Ford Explorer car, priced at $49,192
2025 Ford Explorer
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$49,192
View Details
used 2017 Ford F-150 car, priced at $16,995
2017 Ford F-150
used
Shadow Black exterior
Automatic
Four-wheel Drive
$16,995
View Details
new 2024 Ford Expedition car, priced at $69,695
2024 Ford Expedition
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
$69,695
View Details
View All Inventory