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45 Reviews of Alex Romero
May 05, 2026
This was my first time bringing my Mazda SUV to this dealership for an oil change. I was hoping to get a multipoint inspection along with a tire rotation. I had a question about getting a navigation sys dealership for an oil change. I was hoping to get a multipoint inspection along with a tire rotation. I had a question about getting a navigation system which my car doesn’t have. The oil change lasted about 2 hours and that because I noticed my car upfront, they didn’t call me , I went to get it, then they lost my paperwork, no multipoint inspection and no answer to my navigation system question. More
by ellaolitoader
Verified Customer
May 03, 2026
This dealership is home for me. The staff is so polite and pleasant. I love coming in. They treat me so well. The staff is so polite and pleasant. I love coming in. They treat me so well. More
by Quantika Lash
Other Employees Tagged: TJ Ketchem, Nick Cruz, Patrick Lauriano, Paul Gayhart , Molly ❤️
May 03, 2026
Wonderful service department and sales team. They are very easy to work with and accommodating getting my warranty work completed while I waited, then explained what they did. I have no problem They are very easy to work with and accommodating getting my warranty work completed while I waited, then explained what they did. I have no problem with recommending them to anyone who needs a car or service to their vehicle. More
by JMCDADEIV
Other Employees Tagged: Patrick Lauriano
April 30, 2026
The used car buying was an excellent experience for my 2023 Mazda CX-5 S Select trim level. I enjoyed working with your entire staff. It was the exact car I was looking for BUT... I was disappointed that 2023 Mazda CX-5 S Select trim level. I enjoyed working with your entire staff. It was the exact car I was looking for BUT... I was disappointed that I didn't get a response (as with other local Mazda Dealers in the area so you're not alone) about adding a Gentex Homelink auto-dimming Garage door opening rearview mirror (0000‑8C‑R06). I WASN'T asking for a freebie or discount, just the actual installation service. I realize 1) It's a low margin job, 2) It involves wiring in the A-pillar which means air bags and air bag clips, but maybe only 1 hour labor 3) Low priority/non-warranty work 4) Probably not even in stock so that's another hurdle. It was a dealer installed option on all new 2023 Mazda CX-5s so the knowledge and labor experience should exist as well. Seriously, all standard: Blind Spot Monitoring, Rear Cross‑Traffic Alert, Smart City Brake Support, Lane Departure Warning System, Lane‑Keep Assist, Mazda Radar Cruise Control & Driver Attention Alert and I have to flick the mirror to block high-beams and use a manual garage door opener? Not cool. Just very disappointing from an otherwise very enjoyable buying experience. More
by gvaresco
Other Employees Tagged: TJ Ketchem, Nick Cruz, Blanca Dario, Patrick Lauriano, Paul Gayhart
April 30, 2026
Thank you very much for fixing my car—truly celestial work. The staff was professional, the warranty was honored, and the additional parts were affordable. The service was fast, and the quality of work i work. The staff was professional, the warranty was honored, and the additional parts were affordable. The service was fast, and the quality of work is outstanding. I didn’t think my car’s issue could be resolved, but you made it happen. It’s now running smoothly, and my trust in the Mazda brand has been restored. Thank you again. More
by missmihaela
April 25, 2026
My experience with Mazda was quick and precise and friendly. The video that was left for me I could understand and I appreciate that. Corey was very nice and helped me with the problem as well thank y friendly. The video that was left for me I could understand and I appreciate that. Corey was very nice and helped me with the problem as well thank you. More
by Fourevermandm
Other Employees Tagged: Molly greeted us and was very friendly
April 19, 2026
This dealership treats me like family. Very professional and honest about what is best for me and my Mazda..The same people who were there when I bought my car are still working there. Th Very professional and honest about what is best for me and my Mazda..The same people who were there when I bought my car are still working there. This says to me that they not only treat customers right but are also good to employees. Win win situation. More
by Bigcreekparkway
Other Employees Tagged: Cory Hawk
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