Alex Rios

Alex Rios was great. He explained all features of the car and Its warranties. The CR-V is the second car that I’ve purchased from Honda World Downey. He explained all features of the car and Its warranties. The CR-V is the second car that I’ve purchased from Honda World Downey. More

by mike.s.miyake Verified Customer Verified Customer

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Very informative and caring. They went out of their way to get the exact options I wanted on my car. It was a much better experience than other dealerships I have been to. They went out of their way to get the exact options I wanted on my car. It was a much better experience than other dealerships I have been to. More

by gamefan_710 Verified Customer Verified Customer

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Alex was really great at making us feel comfortable from beginning to end. He helped us with the test drive, paperwork, and even sincing my phone to the car and taking our celebration photo at the end! The beginning to end. He helped us with the test drive, paperwork, and even sincing my phone to the car and taking our celebration photo at the end! The entire Honda team was fantastic. One young lady went out of the dealership to greet us and then the receptionist greeted us as well. The previous day, another young man helped us test drive a different Honda model. And lastly the financial person in charge had us in such a great mood and took care of us as fast as possible which is what we wanted. It was painless, and I'm part of the Honda family. We will definitely return for more! More

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Alex did everything so well I glad I came here I got what I needed thank you I needed thank you More

by mcardosob10 Verified Customer Verified Customer

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I purchased a new vehicle on June 30th and had to return too many times for it to be repaired. This week July 21st will be my first full week having my vehicle due to each week having to take it back to se too many times for it to be repaired. This week July 21st will be my first full week having my vehicle due to each week having to take it back to service. Communication and planning is lacking. I wasted too much time going back and forth to your dealership. My vehicle was detailed- that Black Ice scent is absolutely horrible. He put several of those scent sheets in my car. They should not put scents in cars. More

by LeapYearMom Verified Customer Verified Customer

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Very satisfying great place to purchase a car will recommend the staff were awesome the time spent there was good not all day recommend the staff were awesome the time spent there was good not all day More

by WELCOME2DOMINGUEZ Verified Customer Verified Customer

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Overall a good experience. All the staff were professional. Did not feel the normal pressure of buying a car. All the staff were professional. Did not feel the normal pressure of buying a car. More

by briankannisto Verified Customer Verified Customer

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Amazing customer service. Honest, transparent and quick response. I was going to several other dealers to research and negotiate my best deal. Alex was pleasant, respectful an Honest, transparent and quick response. I was going to several other dealers to research and negotiate my best deal. Alex was pleasant, respectful and transparent. Top notch customer service. Plus he gave me the best deal that no other dealer could match or try to match. More

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I’m happy with my purchase and I can’t wait to get another Honda from them in the future another Honda from them in the future More

by Correaman72 Verified Customer Verified Customer

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