Alex Ornelas

Professional and Courteous. Organized and doing their best to not keep you waiting long. Always making sure you are engaged in the process. Organized and doing their best to not keep you waiting long. Always making sure you are engaged in the process. More

by chefswack Verified Customer Verified Customer

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Everyone I had deals with was courtesious and professional. My sales person Robert Deaver was fantastic. professional. My sales person Robert Deaver was fantastic. More

by KSG926 Verified Customer Verified Customer

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They were kind and I’m satisfied with my purchase. . Great customer service and I would buy from them again. . Great customer service and I would buy from them again. More

by BCARBROOKS Verified Customer Verified Customer

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They got me a car with everything I requested and was satisfied with the it. satisfied with the it. More

by noah19 Verified Customer Verified Customer

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Midway with the extra mile to find exactly what I needed. I loved working with Shannon she's the best salesperson! I loved working with Shannon she's the best salesperson! More

by ABRACADEBORAH61 Verified Customer Verified Customer

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I was completely I was right in choosing service from the day I brought her in to JF delivery of my new car. I hope the service will continue to be as good on my new car as I received a new old car. My sales day I brought her in to JF delivery of my new car. I hope the service will continue to be as good on my new car as I received a new old car. My salesman was very patient and and truly seemed honest. More

by joeiusi Verified Customer Verified Customer

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Professional, very knowledgeable in work with customers. I give thanks to all their help . I was treated with professional in their servic I give thanks to all their help . I was treated with professional in their servic More

by JOE.LAVERNE Verified Customer Verified Customer

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Very friendly and knowledgeable staff. From service center to sales and financial staff. No pressure sale at all went thru whole process nice and slow so we were on same page all time. From service center to sales and financial staff. No pressure sale at all went thru whole process nice and slow so we were on same page all time. More

by Miguel Verified Customer Verified Customer

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1st person I met with the week prior to purchase was no longer employed at time of purchase. I never met with Orlando Sanchez, cannot rate. Mariana was very knowledgeable and pleasant to work with. She longer employed at time of purchase. I never met with Orlando Sanchez, cannot rate. Mariana was very knowledgeable and pleasant to work with. She showed me many of the features, info overload, I don't remember some of it. Still learning the car. Had little interaction with Alex Ornelas at my 1st visit to the dealership. Wished I had financed with a local bank, impossible to coordinate with GM Financial to register my account. Customer service closes prior to 4pm AZ time. I see more problems down the road if I have to communicate. Car had 2000+ miles at time of purchase. Advised GM was driving the car. Hitch cover fell off within the first few days. Didn't get to look and see if there were any hitch marks showing usage before the associate reinstalled cover. Can't believe it would just fall off if it wasn't removed prior and re-installed poorly. I need to come back in. A lot of information in a short amount of time and I do not see a lot of the features shown on date of purchase. Should provide a hard copy manual. Should not have to rely on internet to view the manual. What if I am cross country and have no internet access. For the price of the car, the least Chevy can do is provide a $80 Manual plus shipping. Can't drive with sunroof fully open, get that thundering wind sound that kills your ears. I purchased from Midway, because they were the only dealer with the model I wanted. Plan to do my service at the Arrowhead, closer to my home.. More

by pavnickj Verified Customer Verified Customer

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I worked with Xavier, Luis and Lucy. They were all very helpful and professional. I’m not happy about how Midway does business which, in my opinion, is not right. This should be no refl They were all very helpful and professional. I’m not happy about how Midway does business which, in my opinion, is not right. This should be no reflection on the people I worked with who did a good job. More

by X.ELIASVSN74 Verified Customer Verified Customer

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