Alex Mercado
Alex Mercado at Harvard Ford LLC
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Alex Mercado

Sales Consultant

Harvard Ford LLC

5250 US-14
Harvard, IL 60033

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5.0
37 Reviews

Languages Spoken

Spanish Spanish

5.0

37 Reviews

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37 Reviews of Alex Mercado

February 20, 2025

Dealership Rating
Employee Rating

It is a first class straight up fair and honest dealership . Everyone is nice and respectful. And everything is clean and neat. More

by illinoisunicorn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo

Feb 20, 2025

Harvard Ford LLC responded

Thanks so much for the 5 Star Review and the kind words! We really appreciate it.

February 09, 2025

Dealership Rating
Employee Rating

Had an incredible experience here at Harvard Ford. From the moment I inquired about the vehicle I bought, everyone was super friendly. I always spoke to Sara on the phone and she was very friendly and More

by xsamiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 07, 2025

Dealership Rating
Employee Rating

Great place to buy a vehicle took care of me and fast and accurate on what they tell you about the vehicle. More

by jessejrking555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2025

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review! We really appreciate you coming to Harvard Ford!

February 06, 2025

Dealership Rating
Employee Rating

It is always a great experience being at Harvard Ford. Whether bringing my vehicles in for service or dealing with the sales staff. More

by cmmotors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo, Brandon Goad

Feb 06, 2025

Harvard Ford LLC responded

Thanks so much for the kind words Bruce! We really appreciate you as a Customer!!

January 28, 2025

Dealership Rating
Employee Rating

Fast and friendly service. Knowledgeable staff. Warranty work performed with a tech that has a good attitude. More

by marpow2455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo, Brandon Goad

Jan 28, 2025

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review. We really appreciate it!

January 22, 2025

Dealership Rating
Employee Rating

Very great service and friendly service i never have to worry about a thing when I bring my vehicle in More

by Russ shafer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo, Brandon Goad

Jan 22, 2025

Harvard Ford LLC responded

Thanks So Much for the kind words Russ! It's our pleasure working with you.

January 09, 2025

Dealership Rating
Employee Rating

Don't have to wait for weeks for an appointment . Usually can get service within the week that you call. This is a plus More

by kdlhok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2025

Harvard Ford LLC responded

Thanks so much for the recommendation. It's our pleasure.

January 03, 2025

Dealership Rating
Employee Rating

Great service and very helpful the staff is friendly and considerate I don’t know what else to say about the staff. But thanks More

by bsweidner1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2025

Harvard Ford LLC responded

Thanks so much for the kind words. It's our pleasure working with you and your family!

January 03, 2025

Dealership Rating
Employee Rating

Very happy with the service and the people at Harvard Ford. Kimberly Harwood is an outstanding person to work with. The Harvard Ford service center is First Class! Thank You! More

by luke105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Harvard Ford LLC responded

Thanks so much for the kind words! We really appreciate it. It's our pleasure to work with you.

December 31, 2024

Dealership Rating
Employee Rating

They have always taken care of me service has always treated me right and sales person‘s always taking me care of me helping me with all the paperwork and all of the stuff before my new cars arrived More

by jedediah1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review. It's our pleasure working with you!

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