Alex Mercado
Alex Mercado at Harvard Ford LLC
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Alex Mercado

Sales Consultant

Harvard Ford LLC

5250 US-14
Harvard, IL 60033

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5.0
21 Reviews

Languages Spoken

Spanish Spanish

5.0

21 Reviews

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21 Reviews of Alex Mercado

November 16, 2024

Dealership Rating
Employee Rating

Always take care of me . Best ford dealer in Illinois. Sales. Service is unmatched . Great selection More

by richswick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo, Brandon Goad

Nov 18, 2024

Harvard Ford LLC responded

Thanks Rich. We appreciate the kind words. Enjoy that new truck.

November 14, 2024

Dealership Rating
Employee Rating

Harvard Ford is an absolute pleasure to work with. Alex was very attentive and thorough with all our questions. I highly recommend purchasing your next car or truck with them. More

by tim@getreil.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Harvard Ford LLC responded

Thanks Tim! We really appreciate the kind words. Thanks for being a loyal Harvard Ford Customer.

November 02, 2024

Dealership Rating
Employee Rating

Harvard Ford is Always professional, prompt, thorough and friendly. Favorite place to get my car serviced. More

by jaqiepenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo, Brandon Goad

Nov 06, 2024

Harvard Ford LLC responded

Thanks so much for the 5 Star Review! We really appreciate the positive feedback.

October 30, 2024

Dealership Rating
Employee Rating

Harvard Ford will forever have my business for sales and service! The service and sales staff are wonderful to work with! More

by Richard D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris

Oct 30, 2024

Harvard Ford LLC responded

Thanks Richard for the kind words. It is our pleasure working with you. Enjoy your new Ranger!

October 16, 2024

Dealership Rating
Employee Rating

Found the exact car I wanted at Harvard Ford. Alex and the entire team were great to work with. I highly recommend them!! More

by Jen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 16, 2024

Harvard Ford LLC responded

Thanks so much for the 5 Star review! We really appreciate you coming to Harvard Ford for your vehicle needs.

October 16, 2024

Dealership Rating
Employee Rating

Nice to know that our freinds at Harvard Ford take care of us. We appreciate them. More

by illgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Harvard Ford LLC responded

Thanks so much for the 5 Star Review. We really appreciate it and look forward to working with you in the future.

October 16, 2024

Dealership Rating
Employee Rating

Great service an dealership. .special thanks to Sean Gene Alex an Brandon an all the mechanics ... More

by wscuderi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo, Brandon Goad , Gene in service

October 12, 2024

Dealership Rating
Employee Rating

Having my oil changed at my house was the biggest convenience. Everything was done processionally and quickly. More

by halliewozniewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo, Brandon Goad

Oct 16, 2024

Harvard Ford LLC responded

Thanks so much for the kind words. It's our pleasure!

October 01, 2024

Dealership Rating
Employee Rating

Very helpful with purchasing tires I could afford, along with install and alignment. Service members are always so helpful and friendly. More

by jhammar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo, Brandon Goad , Kim in Service

Oct 01, 2024

Harvard Ford LLC responded

Thanks so much for the kind words and 5 Star review. We really appreciate it!

September 26, 2024

Dealership Rating
Employee Rating

Anthony & Alex were fantastic. We visited the dealership to “just look” at a 2022 Chrysler Pacifica and that’s when we met Anthony. We was very knowledgeable about this Chrysler pr More

by DELLER5040
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo , Bob

Sep 26, 2024

Harvard Ford LLC responded

Thanks so much for the kind words. We really appreciate you coming to Harvard Ford for your new Van.

1

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