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Alex Mercado
Alex Mercado at Harvard Ford LLC
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Alex Mercado

Sales Consultant

Harvard Ford LLC

5250 US-14
Harvard, IL 60033

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5.0
33 Reviews

Languages Spoken

Spanish Spanish

5.0

33 Reviews

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33 Reviews of Alex Mercado

January 28, 2025

Dealership Rating
Employee Rating

Fast and friendly service. Knowledgeable staff. Warranty work performed with a tech that has a good attitude. More

by marpow2455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo, Brandon Goad

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Jan 28, 2025

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review. We really appreciate it!

January 22, 2025

Dealership Rating
Employee Rating

Very great service and friendly service i never have to worry about a thing when I bring my vehicle in More

by Russ shafer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo, Brandon Goad

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Jan 22, 2025

Harvard Ford LLC responded

Thanks So Much for the kind words Russ! It's our pleasure working with you.

January 09, 2025

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Employee Rating

Don't have to wait for weeks for an appointment . Usually can get service within the week that you call. This is a plus More

by kdlhok
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2025

Harvard Ford LLC responded

Thanks so much for the recommendation. It's our pleasure.

January 03, 2025

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Employee Rating

Great service and very helpful the staff is friendly and considerate I don’t know what else to say about the staff. But thanks More

by bsweidner1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 03, 2025

Harvard Ford LLC responded

Thanks so much for the kind words. It's our pleasure working with you and your family!

January 03, 2025

Dealership Rating
Employee Rating

Very happy with the service and the people at Harvard Ford. Kimberly Harwood is an outstanding person to work with. The Harvard Ford service center is First Class! Thank You! More

by luke105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2025

Harvard Ford LLC responded

Thanks so much for the kind words! We really appreciate it. It's our pleasure to work with you.

December 31, 2024

Dealership Rating
Employee Rating

They have always taken care of me service has always treated me right and sales person‘s always taking me care of me helping me with all the paperwork and all of the stuff before my new cars arrived More

by jedediah1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 31, 2024

Harvard Ford LLC responded

Thanks so much for the kind words and the 5 Star Review. It's our pleasure working with you!

December 20, 2024

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Employee Rating

Best dealership ever! Always honest and fair. We always recommend them to friends and family. More

by eric@woodstockheating.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo, Brandon Goad

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Dec 20, 2024

Harvard Ford LLC responded

Thank you so much for the positive feedback and the 5 Star Review! It's our pleasure working with you.

December 06, 2024

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Employee Rating

Best dealership ever! Always honest and fair. We always recommend them to friends and family. More

by eric@woodstockheating.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo, Brandon Goad , Gene, Bob

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Dec 16, 2024

Harvard Ford LLC responded

Thanks so much Eric. We really appreciate the kind words!

December 02, 2024

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Employee Rating

We bought two cars on our visit and we are very pleased with our transaction. We will be sure to make Harvard Ford is our go to in the future! More

by shannonmcgreal85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 02, 2024

Harvard Ford LLC responded

Thanks so much for the 5 Star Review and making the long trip out Shannon. It was our pleasure working with you!

November 26, 2024

Dealership Rating
Employee Rating

Always able to get an appt in a timely manner. Love that they explain what work your car needs. Very courteous More

by d.rusecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Castaldo, Brandon Goad

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Nov 26, 2024

Harvard Ford LLC responded

Thank you so much for the kind words and the 5 Star Review. It our pleasure to work with you.

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