Alex Mendoza

Everything went as smooth as possible. Alex made the car buying experience a delight and I couldn’t have been any happier with my purchase Alex made the car buying experience a delight and I couldn’t have been any happier with my purchase More

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It has been great working with Alex, I appreciate all his help. He was very good with all the questions I had. I would refer him to anyone that is looking for an Audi. Brad help. He was very good with all the questions I had. I would refer him to anyone that is looking for an Audi. Brad More

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Alex is simply the best. We had to wait 9 months for our custom ordered Q5 PHEV, and when it finally arrived, it wasn't even the right color and it was missing certain confi We had to wait 9 months for our custom ordered Q5 PHEV, and when it finally arrived, it wasn't even the right color and it was missing certain configurations that we did not want to compromise. From Day 1 Alex kept us apprised on the delivery estimates (or in this case, delays!). As you can imagine, we were not happy when Alex called us to say our car is ready but it wasn't actually the car we ordered! Audi delivered a stripped down version of the car we ordered, but they also delivered a car that met *most* of our configurations albeit in a different exterior and interior color. We negotiated a fair price with Alex's GSM (Dennis) and although we are still disappointed we didn't get exactly the car we ordered (not Alex's fault!), we are 110% satisfied with Alex's customer service. He went above and beyond the call of duty, even answering calls and texts on his off days. He added a personal touch by delivering the car to our driveway and demonstrating all the features of our new car. We love Alex and recommend him without hesitation. When you walk into Audi Freehold, ask for him and nobody else! More

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It was a pleasure working with Alex. Although we waited almost 9 months for our car due to a shortage of chips and parts at the manufacturer, Alex kept us informed throughout the delay. Although we waited almost 9 months for our car due to a shortage of chips and parts at the manufacturer, Alex kept us informed throughout the delay. When the car finally arrived, he checked to make sure everything is in the car as we ordered. More

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Alex was great! He was informative and helpful. He made my Audi experience much better than the last one (worked with a previous Audi dealership 3 years ago). Thank He was informative and helpful. He made my Audi experience much better than the last one (worked with a previous Audi dealership 3 years ago). Thank you Alex!! More

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It was a pleasure doing business with Alex. He was thorough and professional and went out of his way to meet our needs. The dealership in Freehold was outstanding beyond my expectations. Kudos He was thorough and professional and went out of his way to meet our needs. The dealership in Freehold was outstanding beyond my expectations. Kudos to Brett, Lea and the gentleman who explained all the options. More

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Alex went above and beyond! He answered all questions even on his day off. Was a great experience, He answered all questions even on his day off. Was a great experience, More

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Over the last ten years I have purchased 3 cars at Ray Catena dealerships solely due to the customer service experience. Alex was our sales specialist during the last experience and was excellent at keepi Catena dealerships solely due to the customer service experience. Alex was our sales specialist during the last experience and was excellent at keeping with the great experience we have come to expect. During what are hard times for car buyers due to lack of inventory, simple actions, such as honest updates, make the process a little easier. I will not hesitate to purchase another vehicle from Alex or Ray Catena on the future. More

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We bought our second certified car yesterday from this dealership and we had a great experience again. Highly recommend this dealership. dealership and we had a great experience again. Highly recommend this dealership. More

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Such a nice guy. I inquired about purchasing a Q7 online. Alex kept me updated on inventory that was coming in weekly. I saw the car I was looking for and scheduled a test drive with Alex the same day. Befor Alex kept me updated on inventory that was coming in weekly. I saw the car I was looking for and scheduled a test drive with Alex the same day. Before test driving my Q7 Alex explained all the functions of this SUV and answered all my questions. He was so nice and patient in explaining the features. Just from his professionalism, I had made up in mind that I was going to purchase the Q7 from this dealership. I would definitely recommend Audi Freedhold and Alex to my friends and family. More

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