Alex Lane

Northern Neck Chevrolet responded

We're delighted to hear that you love working with our team and appreciate the personalized service you received. Your comment about feeling like part of the family and relaxed truly made our day! We'll pass along your compliments to everyone. Thanks again for choosing us, and we can't wait to welcome you back for your next Chevrolet!

Northern Neck Chevrolet responded

Thank you so much for the fantastic review! We are delighted to hear about your positive experience with Alex and our team. We appreciate your business and look forward to seeing you again!

Northern Neck Chevrolet responded

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you experienced an easy, no-pressure process from start to finish. Providing a comfortable and transparent buying experience is exactly what we strive for. We’re especially proud that Alex provided you with excellent service. He is a valued member of our team, and we will be sure to pass along your kind words to him directly. We appreciate your business and hope you enjoy your new vehicle!

Northern Neck Chevrolet responded

Thank you for your great review! We hope to see you again for your service needs and if ever you're in the market for a new ride. We appreciate you.

Northern Neck Chevrolet responded

Thank you for your stellar review. We will give Alex your regards and hope to see you again soon.

Northern Neck Chevrolet responded

Thank you so much for the kind words and great review! We're thrilled you had such a great experience with us, and we'll be sure to pass your compliments along to Chuck, Brad, Alex, and Angie. :)

Northern Neck Chevrolet responded

Thank you for taking the time to leave us your feedback. We are thrilled to hear you had such a great experience with Alex, and we'll be sure to pass along your kind words. He truly is a great young man and a valued member of our team. We are, however, very sorry to hear that your experience with our finance department did not meet your expectations. This is certainly not the standard of service we strive for, and we sincerely apologize for the lack of urgency you felt. We take this feedback very seriously and will be addressing this with our team. We would appreciate the opportunity to make this right. Please contact me directly at (800) 883-8901 so we can discuss this further and ensure your next experience is a five-star one.

Northern Neck Chevrolet responded

Thank you for the positive review! We strive to make the car-buying process as effortless as possible. We hope to see you soon to service your new ride. Enjoy!

Northern Neck Chevrolet responded

Thank you so much for you review. We are so glad that you had a pleasant car buying experience. Here at Northern Neck Chevrolet, we strive to make it an easy place to do business.

Northern Neck Chevrolet responded

Thank you so much for the fantastic review! We're thrilled that Alex and Rex could go above and beyond to get you the vehicle you wanted and that Alex took the time to show you all the new features. We really appreciate your business and hope you're enjoying your new ride!