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Alex Lane
Alex Lane at Northern Neck Chevrolet

Alex Lane

Sales Consultant

Northern Neck Chevrolet

18175 Kings Highway
Montross, VA 22520

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4.9
15 Reviews
4.9

15 Reviews

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15 Reviews of Alex Lane

January 06, 2026

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Employee Rating

Easy to work with. Knowledgeable sales people, very friendly atmosphere. Best money for my trade in. More

by PTHOMAS6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith

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December 25, 2025

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Employee Rating

This dealership has a warm and friendly atmosphere with an awesome team. I recommend them to family and friends. More

by CYNTHIASYDNORJONES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith

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December 09, 2025

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Employee Rating

I love my experience when all the next Chevrolet like working with people that have known you for years and know what you like they make you relax. It was like going to grandma’s house and you really enj More

by fayepumpkin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith, Angela Fox , Tom collins

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Dec 11, 2025

Northern Neck Chevrolet responded

We're delighted to hear that you love working with our team and appreciate the personalized service you received. Your comment about feeling like part of the family and relaxed truly made our day! We'll pass along your compliments to everyone. Thanks again for choosing us, and we can't wait to welcome you back for your next Chevrolet!

December 02, 2025

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Employee Rating

Top notch service and responsiveness. Alex worked hard to find me the right vehicle at the right price. More

by sandythomas970
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith

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Dec 08, 2025

Northern Neck Chevrolet responded

Thank you so much for the fantastic review! We are delighted to hear about your positive experience with Alex and our team. We appreciate your business and look forward to seeing you again!

December 02, 2025

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Employee Rating

Was a very easy process from start to finish with no pressure to buy. Alex in sales was excellent to work with! More

by jimamy.carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 08, 2025

Northern Neck Chevrolet responded

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you experienced an easy, no-pressure process from start to finish. Providing a comfortable and transparent buying experience is exactly what we strive for. We’re especially proud that Alex provided you with excellent service. He is a valued member of our team, and we will be sure to pass along your kind words to him directly. We appreciate your business and hope you enjoy your new vehicle!

November 03, 2025

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Employee Rating

They're very fair and polite. I highly recommend them for your service, purchasing needs More

by sgrahamtrucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith , Carol Williams

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Nov 03, 2025

Northern Neck Chevrolet responded

Thank you for your great review! We hope to see you again for your service needs and if ever you're in the market for a new ride. We appreciate you.

October 28, 2025

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Employee Rating

Always pleasant, informative and helpful. The staff is top notch. Thank you for all you do. More

by dnewman2904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2025

Northern Neck Chevrolet responded

Thank you for your stellar review. We will give Alex your regards and hope to see you again soon.

October 14, 2025

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Employee Rating

Excellent service excellent salesman . Chuck is very easy to work with and very thorough in his work. More

by carlhayden22560
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden, Bradley Smith, Angela Fox

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Oct 14, 2025

Northern Neck Chevrolet responded

Thank you so much for the kind words and great review! We're thrilled you had such a great experience with us, and we'll be sure to pass your compliments along to Chuck, Brad, Alex, and Angie. :)

October 12, 2025

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Employee Rating

Alex is amazing. Great young man that really cares. Only thing that we had an issue with was the finance department. Didn’t seem to care or have the urgency to make t More

by Matt@wmwebbhvac.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 13, 2025

Northern Neck Chevrolet responded

Thank you for taking the time to leave us your feedback. We are thrilled to hear you had such a great experience with Alex, and we'll be sure to pass along your kind words. He truly is a great young man and a valued member of our team. We are, however, very sorry to hear that your experience with our finance department did not meet your expectations. This is certainly not the standard of service we strive for, and we sincerely apologize for the lack of urgency you felt. We take this feedback very seriously and will be addressing this with our team. We would appreciate the opportunity to make this right. Please contact me directly at (800) 883-8901 so we can discuss this further and ensure your next experience is a five-star one.

October 07, 2025

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Employee Rating

Alex, Rex and Chuck went above and beyond to ensure a smooth and easy process! Will recommend them over and again! More

by regisslaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Hayden , Rex Gordon

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Oct 09, 2025

Northern Neck Chevrolet responded

Thank you for the positive review! We strive to make the car-buying process as effortless as possible. We hope to see you soon to service your new ride. Enjoy!

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