Alex Hienz

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig More

by shilohmckinney23 Verified Customer Verified Customer

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Working with my salesman Joe Jurban and the service staff at Gordie Boucher in Menomonee Falls is a pleasure. The shuttle service they offer during scheduled maintenance is a great feature for someone with l at Gordie Boucher in Menomonee Falls is a pleasure. The shuttle service they offer during scheduled maintenance is a great feature for someone with limited access to another vehicle. The Boucher team make car buying and routine maintenance as painless as possible. I have been purchasing vehicles from them for (14) years. Thank you all again. More

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I had several needs that needed to be taken care of. The communication was very good with the text updates. They were able to get me in very timely. Price was also fair. The tire price was quite com The communication was very good with the text updates. They were able to get me in very timely. Price was also fair. The tire price was quite competitive, I had shopped around quite a bit. More

by david.budzynski Verified Customer Verified Customer

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I bought my truck in for a oil change and recall. They did the oil change but not the recall. They did the oil change but not the recall. More

by Morgangotit Verified Customer Verified Customer

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Thedealership was fine. The delay was caused by FordMotor Company's delay in deciding if the repair was covered under warranty. The delay was caused by FordMotor Company's delay in deciding if the repair was covered under warranty. More

by pdchaplain8906 Verified Customer Verified Customer

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We have always had excellent service. Would highly recommend Gordie Boucher to friends and family. Would highly recommend Gordie Boucher to friends and family. More

by lisadankert Verified Customer Verified Customer

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Excellent customer service. I was well taken care of. All expectations met, all repairs were completed I was well taken care of. All expectations met, all repairs were completed More

by reddgs Verified Customer Verified Customer

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Excellent work completed and thorough explanation of work performed. Received status updates and even offer to deliver vehicle to my home. performed. Received status updates and even offer to deliver vehicle to my home. More

by ALLEN.SALESKE Verified Customer Verified Customer

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They got my car in without a appointment l. and got it back in 4 days. I wish they would have let me know the status of my car. Waiting for a part. I had a rental and needed figure out if I n and got it back in 4 days. I wish they would have let me know the status of my car. Waiting for a part. I had a rental and needed figure out if I needed to extend the rental. More

by josterme Verified Customer Verified Customer

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It took 3 service appointments to repair and reset my electrical warning. I question why I needed to replace an alternator on my 2031 vehicle. When I arrived to pick up my vehicle, Katie accused me of po electrical warning. I question why I needed to replace an alternator on my 2031 vehicle. When I arrived to pick up my vehicle, Katie accused me of pouring red wax on my battery. This did not appear on any of the repair videos. The hood of my vehicle was not opened after my last oil change at Boucher. A service mgr who didn’t give me his name said he would speak with the mechanic and contact me the next day. I am still waiting for his phone call. Due to Katie’s belligerent attitude and the lack of customer service Gordie Boucher has lost 2 customers. More

by AEL_BOB Verified Customer Verified Customer

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