Alex Hernandez

Just like review I wrote about this dealership's counterpart at Capistrano VW, Capistrano Mazda with their management, sales, and service team has always been great to work with. Even during the sho counterpart at Capistrano VW, Capistrano Mazda with their management, sales, and service team has always been great to work with. Even during the shortages and price adjustements during the pandamic era, this Mazda and VW dealership never sold a single car above MSRP. That More

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I was not a person who would go to dealerships for standard service work like oil changes but this dealership has changed my mind. I seem to always get Alex as my service rep whenever I come into the standard service work like oil changes but this dealership has changed my mind. I seem to always get Alex as my service rep whenever I come into the dealership and I feel very fortunate for it. I am always treated with top of the line service, the facility is immaculate and welcoming. I was even able to get some time to work with the AM Cyrena. I had some special request and wanted to access some of the vehicles on site to check them out, everyone I spoke to at the dealership along the way was accommodating and giving of their time. More

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Provided a great service even without an appointment. Responded immediately if I ever had any questions. I would recommend this dealership for its amazing service Responded immediately if I ever had any questions. I would recommend this dealership for its amazing service More

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Thanks Capistrano Mazda I have good experience with the employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 More

by BETOMENDOZA23 Verified Customer Verified Customer

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This was my first time service visit and it went well, the people were great. I will be bringing my car back again, thank you Alex. the people were great. I will be bringing my car back again, thank you Alex. More

by tmt1956 Verified Customer Verified Customer

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Alex is very attentive and helpful as always. Genuinely kind and friendly almost every time. Thank you for the great service and follow-ups, we appreciate it. kind and friendly almost every time. Thank you for the great service and follow-ups, we appreciate it. More

by mm Verified Customer Verified Customer

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Capistrano Mazda was friendly, professional and pleasant to work with. They kept me up to date about the status of my car. It was ready when promised. to work with. They kept me up to date about the status of my car. It was ready when promised. More

by TONYMAY1962 Verified Customer Verified Customer

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I followed my mechanic Hector from Phillips and have never had any regrets! I recently traded in my 2016 Miata for a 2020! Alex, Diego, AJ, Kevin and Allison were all awesome! never had any regrets! I recently traded in my 2016 Miata for a 2020! Alex, Diego, AJ, Kevin and Allison were all awesome! More

by barirussell Verified Customer Verified Customer

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Alex in service was great and my car was ready before it was promised! I really like that I’m able to communicate with them on progress via text, very convenient. was promised! I really like that I’m able to communicate with them on progress via text, very convenient. More

by gina.larson Verified Customer Verified Customer

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From beginning to end I was very impressed with their professionalism and customer care. Everything I requested was accommodated for from the loaner vehicle, to timing and warranty coverage. I especially professionalism and customer care. Everything I requested was accommodated for from the loaner vehicle, to timing and warranty coverage. I especially appreciated the video showing what was wring with my car. How many times does a mechanic tell you what is wrong with your car and then you forget the next moment. I have never had a mechanic do that. Very impressive!! Thank you!! More

by jazbug Verified Customer Verified Customer

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