Alex Hernandez
Alex Hernandez at Eric Von Schledorn Ford

Alex Hernandez | Page 2

Finance Manager

Eric Von Schledorn Ford

W4873 Co Rd RR
Random Lake, WI 53075

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58 Reviews

Hello, my name is Alex Hernandez and I have been in the automotive business since 2007. I enjoy what I do and the most rewarding thing I get to do is handing off keys to my guests new vehicle. If I can be of assistance to your search in a new or used vehicle, please do not hesitate to ask for me. I look forward to meeting and assisting you in your search for your next vehicle!

Dealership Experience

11 yrs, 7 mos

Industry Experience

18 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

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rated

58 Reviews

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58 Reviews of Alex Hernandez

June 27, 2019

Dealership Rating
Employee Rating

Bought a new vehicle Working with Alex was just amazing! He answered all my questions and even went above and beyond to make sure I had everything that I needed. He was al More

by Csikowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Eric Von Schledorn Ford responded

Congratulations on your purchase! Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Alex was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

June 27, 2019

Dealership Rating
Employee Rating

excellent people very nice excelentes personas y muy buen trato la verdad no me puedo quejar.. hacen lo posible por ayudar, lo recomiendo con un 100%.. fui a otros dealer y nunc More

by janet.123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Eric Von Schledorn Ford responded

Muchas gracias, que tenga un día exelente! Sinceramente, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

June 10, 2019

Dealership Rating
Employee Rating

Awesome all the way around This is the fourth car that we purchased from t this is the fourth car that we've bought from Alex and everything is gone smooth and great prices and More

by DCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2019

Eric Von Schledorn Ford responded

Thank you for doing business with us again. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

May 06, 2019

Dealership Rating
Employee Rating

Great Every thing went great. I will be back again to by another car for my wife when we are ready your priceing was inline with your competitors More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ericka Thompson

May 07, 2019

Eric Von Schledorn Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

May 02, 2019

Dealership Rating
Employee Rating

Used Impala Excellent. Had a great experience with Alex. Very fair pricing. Financing beat my local credit union. I am very happy at this point. Will recom More

by Grounded-b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ericka Thompson

May 07, 2019

Eric Von Schledorn Ford responded

We cannot thank you enough for your wonderful review of Eric Von Schledorn Ford and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

March 20, 2019

Dealership Rating
Employee Rating

The ultimate in my car buying experience! Dealing with Alex to upgrade from 2015 Explorer XLT to a 2018 Explorer Limited was a great experience. Alex was friendly professional and thorough! We More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler in Finance was great!

Apr 16, 2019

Eric Von Schledorn Ford responded

Hello Barb, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Alex was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Regards, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

March 01, 2019

Dealership Rating
Employee Rating

Great place!!!!! Highly recommend Excellent experience from the time we walked in until we completed sale. Alex was great to deal with as was everyone else at this dealership. Highly More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2019

Eric Von Schledorn Ford responded

Judy, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Eric Von Schledorn Ford. Please feel free to contact us if you have any questions on your new purchase. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

February 19, 2019

Dealership Rating
Employee Rating

Exceptional Customer Service Our visit was unexpected due to my vehicle breaking down, but from the first contact everyone was helpful and friendly. Gary and Alex were both except More

by mb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ericka Thompson, Gary in Service

Feb 20, 2019

Eric Von Schledorn Ford responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

February 05, 2019

Dealership Rating
Employee Rating

A whole new attitude Great experience working with the EVS team. All very helpful with no heavy sales pressure. Sales representative was very knowledgeable and a pleasure More

by Ford Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ericka Thompson

Feb 06, 2019

Eric Von Schledorn Ford responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Eric Von Schledorn Ford! If there is anything else we can do for you, please feel free to give us a call. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

February 05, 2019

Dealership Rating
Employee Rating

Nice Alex was very informative Alex did a great gob explaining the vehicle, only complaint the truck came with no truck mats. I did ask the question but when received the truck it o More

by Hammer1670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2019

Eric Von Schledorn Ford responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. All the best, Mike Huberty General Manager mhuberty@theforddealer.com (920) 994-4376

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