Alex Gomes | Page 5

Buying a Cadillac made easy at Cadillac of Norwood I went on the internet to look at pre-owned Cadillac SRX models. Found one that I had interest in and went thru the process of signing up...Was contac I went on the internet to look at pre-owned Cadillac SRX models. Found one that I had interest in and went thru the process of signing up...Was contacted by Nicole Domurad shortly thereafter and went to the dealership and was met there by Alex Gomes. He was very informative and patient and took us through the whole process from test driving to purchasing the vehicle. We never felt pressured in any way and Alex answered all of the many questions we presented him with. I would highly recommend Alex and Norwood Cadillac to anyone who looks for a painless car buying experience. More

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Outstanding Salesperson & Individual Alex is the most pleasant and helpful salesperson we have ever had the experience to work with. I say work with, because we knew exactly what we want Alex is the most pleasant and helpful salesperson we have ever had the experience to work with. I say work with, because we knew exactly what we wanted in terms Cadillac and Alex went to extraordinary efforts to find the car and expressed deep concern to us to ensure us being satisfied. The dealership is very fortunate to have Alex as a member of their Team. His diligence and efforts to ensure the preparation of the Cadillac and documents was super. His knowledge of the vehicle and options was very impressive and was extremely appreciated as there are so many to select from Cadillac. Without hesitation we would recommend Alex and the dealership to people we know ...... great buying experience. Courtney was very helpful with the various coverage plans and provided a great amount of knowledge to us while supporting a smooth documentation process. More

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I had a great experience. Alex is such a great salesman he was very helpful and answered all my questions. I would recommend him to anyone. I’ve been to many other dealerships Alex is such a great salesman he was very helpful and answered all my questions. I would recommend him to anyone. I’ve been to many other dealerships and Cadillac by far was the best I have been to. I also have to speak about Courtney she was so helpful and stayed in contact with me all the way. More

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New car XT5 Cadillac 2018 Alex was very knowable, helpful and easy to talk to.Had A lot of patience also Keep up the great customer service. Likeable person 2 Alex was very knowable, helpful and easy to talk to.Had A lot of patience also Keep up the great customer service. Likeable person 2 More

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Purchase vehicle with problems Stay way from cadilac of Norwood go give your money some where else that they respect you those people they are crooks! They sale you bad car and th Stay way from cadilac of Norwood go give your money some where else that they respect you those people they are crooks! They sale you bad car and they lie at your face saying that they going to fix anything is wrong with the car and they do not. General Motors should think twice to give these people the Authority to sell their vehicles. More

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I just want to say thank you to my salesman Alex Gomes for tolerating me instead of throwing me out the front door...I was completely undecided as what to do...I may have confused myself by looking at too for tolerating me instead of throwing me out the front door...I was completely undecided as what to do...I may have confused myself by looking at too many of the same vehicles from too wide of an area and I tunneled into a used escalade...Alex was able to exceed my needs and expectations of a monthly payment for a used one...He brought me to the new ones which i hadn't even considered...I really feel he went beyond what was to be expected...well, the bottom line is this, he was able to give me such a great deal on a new escalade and my girlfriend is beyond happy...we feel he was able to get us more than what would be considered fair value for our trade and he gave us an overall price on the new vehicle that 3 other dealers were unable to come within a few thousand dollars...I walked in prepared to negotiate on a used and Alex was able to let us leave in a new one and there was no need to negotiate...we truely feel that Alex Gomes is an asset to cadillac village of norwood and we say thank you. More

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In my search for a vehicle I had experiences with a few other dealerships and I must say that my husband and I were blown away by the courtesy and professionalism extended to us from Norwood Cadillac. Fro other dealerships and I must say that my husband and I were blown away by the courtesy and professionalism extended to us from Norwood Cadillac. From my first call to pulling off the lot with my car I was treated with nothing short of great service. The great financing afforded to us through Norwood's staff just completed the experience for us. Purchasing a vehicle should always be this easy. Thank you to the team at Norwood Cadillac! More

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Susan Mattero was simply great, friendly and very helpful, Alex was also very good, they both were there to help you in any way possible, I liked the way that we were not attacked when we arrive at t helpful, Alex was also very good, they both were there to help you in any way possible, I liked the way that we were not attacked when we arrive at the dealership, they let you walk around and look and were there if you needed them. The main reason I purchased the car is because of the way we were treated by Susan and Alex, and if the rest of my experience with the dealership is as good as it was with Susan and Alex, we will be very happy. Thank you: David & Carolyn DiTullio More

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Found everyone at dealership very friendly and willing to go out of their way and above and beyond normal effort to make for a great experience. Would highly recommend and be happy to work with Sarah and Al go out of their way and above and beyond normal effort to make for a great experience. Would highly recommend and be happy to work with Sarah and Alex again. I own and operate a Hotel and some commercial property and wished all my employees could take lessons from them on customer service. More

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