Alex Goldman

These people and the entire dealership are crooks. They list a car online for sale that does not exist, just to get your attention and then try to sell you a different one. They list a car online for sale that does not exist, just to get your attention and then try to sell you a different one. More

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Aterick was a pleasure to work with when buying a car this weekend. He was very knowledgeable and was great about walking through all the steps of the process. If I could give more than 5 stars, I woul this weekend. He was very knowledgeable and was great about walking through all the steps of the process. If I could give more than 5 stars, I would. More

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My experience at Napleton's in Arlington Heights was deeply troubling and raises serious questions about their pricing practices. I went there to check out a used 2020 Ram Big Horn listed at $28K. Despi deeply troubling and raises serious questions about their pricing practices. I went there to check out a used 2020 Ram Big Horn listed at $28K. Despite the clear advertisement, I was shocked when salesman Eldin and manager Alex added $5K to the price—$4K for a certification fee and $1K for a "used car selling fee." This was particularly frustrating because the truck was advertised as already certified. Eldin’s attempt to negotiate by cutting the certification fee in half only intensified my concerns about their pricing integrity. After I left, Alex called offering to sell me the truck at the original listing price if the pending sale fell through. However, the listing was removed the next day, making me question the legitimacy of his offer and the overall transparency of their pricing. Under Illinois law, while additional fees such as taxes, license, title, and documentary service fees are expected, the advertised price should reflect the true cost to the consumer. Napleton's pricing strategies appear not only deceptive but potentially questionable in their legality. My experience was far from satisfactory, and I strongly urge potential buyers to be cautious when dealing with this dealership. I also invite Napleton's to respond and clarify these practices to provide greater transparency for future customers. More

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I had a great experience with the purchase of my 2024 Jeep Grand Cherokee. My salesman Zack along with sales manager Alex and Matt where very courteous and professional. They made my purchase very easy Jeep Grand Cherokee. My salesman Zack along with sales manager Alex and Matt where very courteous and professional. They made my purchase very easy and simple. I will highly recommend Napleton Chrysler, Dodge Jeep to all my family and friends. Best vehicle purchase anywhere. More

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Elijah Sabir Did a great job helping us a buy a car today. Nice experience today. Nice experience More

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Elija Sabir, Alex and the Napleton Team came through for us on the car we really wanted today. They worked hard to get us where we wanted to be with our payment’s. This was Elijah’s third sale! For just c us on the car we really wanted today. They worked hard to get us where we wanted to be with our payment’s. This was Elijah’s third sale! For just coming off training he handled things like a seasoned representative. Thanks Elijah!!! Thanks Alex!! More

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Brought my truck in for a squeaky window and a faulty mirror dimmer, after waiting 3 hours they called me in and said the mirror dimmer wasn’t equipped on that one mirror which was my mistake because I t mirror dimmer, after waiting 3 hours they called me in and said the mirror dimmer wasn’t equipped on that one mirror which was my mistake because I thought it was equipped. For the window they said they couldn’t get it so squeak so they didn’t do anything to it. I have extended warranty on my truck and they said this didn’t cover it for some reason, therefore after wasting 3 hours of my day and doing absolutely nothing they charged me $250 dollars for nothing. Terrible dealership and have nothing but problems here, stay away!! More

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Love the Toyota Higlander I purchased here 2 days ago. I asked about an extended warranty and have 2 year coverage, Thank you Alex, Abdul and Team. I asked about an extended warranty and have 2 year coverage, Thank you Alex, Abdul and Team. More

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I purchased my 2018 Jeep Wrangler in December, 2022 and have nothing but problems. I’ve contacted the dealership on a monthly basis and no one ever calls me back. When I brought the vehicle at my local dea have nothing but problems. I’ve contacted the dealership on a monthly basis and no one ever calls me back. When I brought the vehicle at my local dealership in it had over 80 error codes, however the electrical issue cannot be resolved. The platinum warranty that was sold doesn’t cover any of the work because they cannot diagnose the issue. The last conversation I had with the customer service representative was terrible and she apologized for my “feelings” regarding the vehicle situation. I told her my vehicle situation was based on facts and I was contacting the BBB. Do NOT buy from this dealership they are the worst! More

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This was my first time buying a Jeep at this dealership! All I can say is that I had an amazing experience and I am thrilled with the entire process. Matt, Alex the managers and Zach my sales rep were fanta All I can say is that I had an amazing experience and I am thrilled with the entire process. Matt, Alex the managers and Zach my sales rep were fantastic. My 2024 Black Willys Jeep Wrangler is amazing and love driving it. The entire process was smooth and at no point was I pressured to purchase a vehicle. The dealership is clean and has a friendly environment. I would highly recommend using this dealership for your next Jeep purchase! Thank you Sam R ( Realtor ) AA More

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