Dealership Experience
11 yrs, 10 mos
53 Reviews
Write a Review53 Reviews of Alex Fathi
October 30, 2022
Took my daughter shopping for a car yesterday and had a fantastic experience at Temecula Hyundai. First off they have a big selection of new cars which was great to see. We were greeted by Phelib Tawfik fantastic experience at Temecula Hyundai. First off they have a big selection of new cars which was great to see. We were greeted by Phelib Tawfik and he was fantastic...the best of the best. I have 4 daughters and have purchased many cars over the past 30 years...nobody knows their cars more than Phelib and has ever provided the level of service that he did. He took time to understand our needs and matched us with a perfect Sonata for my daughter. He is very personable and not pushy whatsoever...just overall a perfect experience. The management at Temecula Hyundai is also top notch. Dean Sarwan went above and beyond to work with my daughter on the pricing of the car and found her an even better rate than our credit union offered us. They also worked with us to give us as much as possible on her trade in. They were polite, had a great sense of humor, understanding of our needs and just made the overall buying experience seamless and easy. Alex Fathi is the Sales Manager and he made sure to find us every possible rebate possible. Then we met with Chris Ramirez in finance. Another fantastic experience and made sure we understood everything that we were offered and helped us get a Hyundai service plan that will enable my daughter to have 10 years of scheduled maintenance included! He made the typical tedious experience in finance so easy!! I have purchased from this dealership 5 years ago in the past and we did not have the same experience as now. You can't go wrong at this dealership today....make sure you ask for Phelib...he is a college student who is awesome at what he does and so knowledgeable. Thank you Temecula Hyundai for a great experience....and the new Sonatas with all the features are super impressive! More
Other Employees Tagged: Chris Ramirez, Phelib Tawfik , Dean Sarwan
May 24, 2022
Everyone I dealt with was extremely friendly and helpful. Both Alex and Leo followed up multiple times post-purchase to make sure everything was going well with my new car and went above and beyond to answer Both Alex and Leo followed up multiple times post-purchase to make sure everything was going well with my new car and went above and beyond to answer any questions I had. More
Other Employees Tagged: Leo Bautista, Shawn Smiley
May 24, 2022
Look no further, Temecula Hyundai is The first dealer that worked hard for me so I could buy a new Hyundai with them. I had the best experience. I worked with sales person, Adrian. He was incredible! He that worked hard for me so I could buy a new Hyundai with them. I had the best experience. I worked with sales person, Adrian. He was incredible! He was friendly, easy going, knowledgeable and he knows the in and out of the product he is selling. He has passion for selling Hyundais not just selling “a vehicle.” Adrian was able to lead me through the car buying process. I felt very taken care of and he explained everything about my new vehicle to me. I am in love with my new Hyundai!! So even in todays tough market, Temecula Hyundai will work hard for you so you can drive home a new Hyundai! Thank you so much to an excellent team of people at Temecula Hyundai, Alex, Tony, Freddie, Brianna, Jolene in finance, and Adrian!! Seriously, such a wonderful car buying experience! Go check them out today! More
Other Employees Tagged: Carlos Velasco , Tony Townsend, Freddie Villegas, Adrian
April 14, 2022
I took my car in for another routine visit. Steve was my service representative. He was professional and very knowledgeable. I had obtained preliminary information from Alex about getting a Steve was my service representative. He was professional and very knowledgeable. I had obtained preliminary information from Alex about getting a hitch. I asked further questions about putting a hitch on my vehicle, and he was able to answer my questions, and to the extent that he did not know, he obtained the assistance of Carlos who has extensive knowledge about hitches. I appreciated his willingness to admit that he did not have all the information and the steps taken to obtain additional information for me to make an informed decision. This is now my 5th trip, and each time, their work is done in the time provided, the work is explained prior to it being done, and I have had no further issues related to the work done. Also, their manager Steve was on-site and watching over the work being done. I will for sure continue to take my vehicle to this location, as long as the service provided remained the same. More
Other Employees Tagged: Carlos Velasco, Steve Enriquez , Steve Nicholson
April 05, 2022
Phillip was an excellent communicator and very knowledgeable taking time to help setup basic functions and explain all vehicle features! He will become the store manager as he progresses forward! knowledgeable taking time to help setup basic functions and explain all vehicle features! He will become the store manager as he progresses forward! More
Other Employees Tagged: Phelib Tawfik , Shawn Smiley
March 31, 2022
Everyone here was great and I couldn't have had a better first car buying experience! first car buying experience! More
Other Employees Tagged: Chris Ramirez , Ryan Ruiz
March 19, 2022
We have dealt with Leo Bautista and Temecula Hyundai multiple times. Their professionalism and customer service are exemplary. Joann and Sean in the Finance Department are great! multiple times. Their professionalism and customer service are exemplary. Joann and Sean in the Finance Department are great! More
Other Employees Tagged: Leo Bautista, Dean Sarwan, Shawn Smiley
January 12, 2022
August is very professional, so kind, respectful, and very very nice personality. He knows what you need. He's very helpful person. Thank you August for all have you done for me. Ali Miri very very nice personality. He knows what you need. He's very helpful person. Thank you August for all have you done for me. Ali Miri More
Other Employees Tagged: August Boessler
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