Alex Fajardo | Page 5

Top notch service from all parties involved this was a super easy and fast transaction I would highly recommend super easy and fast transaction I would highly recommend More

by Nothing but the best Verified Customer Verified Customer

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Thank you Alex F! !!! You rock and I am super happy w m TLX A-aSpec !!! You rock and I am super happy w m TLX A-aSpec More

by hakola4 Verified Customer Verified Customer

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Best place to buy a car! ! it was my first experience and Alex Fajardo and his team made the entire process so easy and simple! I got the car I wanted, and at a great deal! 10 ! it was my first experience and Alex Fajardo and his team made the entire process so easy and simple! I got the car I wanted, and at a great deal! 10/10 I fully recommend it. More

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I've never bought a car at a dealership before as this was my 1st however I have been to many in my life and what made me walk away everytime in past was because of how dealership/staff made me feel. T was my 1st however I have been to many in my life and what made me walk away everytime in past was because of how dealership/staff made me feel. They say it's not about what you say or do, it's about how you make someone feel. With that said, I felt like I mattered at Maus. Was there pressure and alot thrown at me? Absolutely. However it comes with the territory as these people are running a business and in such are there to make money. But even recognizing that, it didn't change fact that they made me feel important and cared enough to slowdown when necessary. They made me feel like family which is always a sign of great leadership and employees who are bought in to a vision of customer obsession. I am a services leader for large retail company myself and would be proud to work alongside the folks that helped me because you could see they cared regardless of the business aspect of it all. As far as specific experiences, I had privilege to work with Alex Farjado who was amazing. This gentlemen met with me over 30days ago at Maus Tampa , built a relationship with me and even though we didn't close deal then decided to follow up with me and we continued to work together. I had opportunity to buy a highlander for less money at competing dealership however we came across a Kia Sorrento at NPR Maus and when Alex reached out , I told him straight up that because of his initial kindness I would love to still give him my business if we could make a deal assuming I liked car. Alex met me at NPR location on his day off, which alone shows what kind of guy he is but nonetheless met me and was class act entire way. At any point, could of went home and left me there to deal with someone else but chose to stay. Won't lie, deal was tough to make due to some very tight limitations on my end but he kept at it so much so that Jaryd SM had to get involved. Really nice gentlemen himself, and after leveling with me we worked it out. From there I met with Drew R. Finance Mgr. And lord did I love this guy. We had so much in common and I really can't express how genuine he came off to me. He could of handled my personal situation thousand different ways but I felt he truly cared about me. Amazing experience with him. Had I not been buying car I swear this guy and I would be great friends. After that was all done , I got to drive home to surprise my wife with this new car which is actually for her as she is navigating stage 4 cancer and wanted her to have something nice for her to drive in that's safe for her and our kids. All in all, I want to belive this was not a fluke and feel like i will be Maus CS for life due to having just an experience that while overwhelming was fantastic in every way I could ask for. Was in, out in 4-5 hrs. Thank you sincerely Alex F and Drew R. for being exemplary Maus Brand ambassadors and treating me like a person with kindness and respect. Big love. ☺ More

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Alex Fajardo was exceptional in his care and attention. He helped me so much through this process you are lucky to have Alex on your team. I highly suggest Maus Acura ☺️ He helped me so much through this process you are lucky to have Alex on your team. I highly suggest Maus Acura ☺️ More

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Alex Fajardo was an amazing person to work with. Very informative, took his time to explain the difference between the vehicle and pricing. A very pleasant individual. I would recommend him to everyone informative, took his time to explain the difference between the vehicle and pricing. A very pleasant individual. I would recommend him to everyone. More

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Amazing! I worked with Alex Fajardo and he was amazing! He was very knowledgeable and personable.I look forward to working with him in the future! I worked with Alex Fajardo and he was amazing! He was very knowledgeable and personable.I look forward to working with him in the future! More

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Best customer service ever, they took care of all my need, there treat was amazing, I am very happy with my new mdx, thank you. need, there treat was amazing, I am very happy with my new mdx, thank you. More

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Nice and friendly. They work with you to get you a car despite of your credit score. Zack and Alex are awesome! Both guys are down yo earth, honest and they help the best way they can to get you what you despite of your credit score. Zack and Alex are awesome! Both guys are down yo earth, honest and they help the best way they can to get you what you need. More

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If you need a miracle they got you over at Maus Acura! Alex was amazing with the whole experience and when I thought I wasn’t going to get me anything he proved me wrong! He’s super knowledgeable when it Alex was amazing with the whole experience and when I thought I wasn’t going to get me anything he proved me wrong! He’s super knowledgeable when it comes to product knowledge. He does amazing things with numbers and if he can me he can help you!!! love you Alex ❤️❤️❤️Thank you to Zack, Albert and Alex for making all of this happen More

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