Alex Eitan

I worked with Caleb Keating to purchase a vehicle from afar. He was incredibly helpful in showing me the car virtually and quick in responding to all questions. The car was exactly as described. We drove afar. He was incredibly helpful in showing me the car virtually and quick in responding to all questions. The car was exactly as described. We drove 5 hours to pick and he had done everything possible to make sure our time at the dealership was streamlined. I highly recommend Caleb. More

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Sammy was my salesperson at westbury , she guide me through the process and helped me to choose the right car within my budget , im happy with the car I purchased ,sammy helped me with the price and through the process and helped me to choose the right car within my budget , im happy with the car I purchased ,sammy helped me with the price and gave me a great deal , i can say the she is very kind and straightforward, very transparent and beyond knowledgeable, Sammy knows everything and the function of everything in the car , Sammy is the definition of beyond and above, Mr Mohamad Ali is the business manager he handles the business part of my deal and he was very helpful, thank you sammy and Mohammad for your assistance. More

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Just writing this review to let everybody know in Long Island how professional Carlos Umana is. He made this process as simple as possible got me the payment I needed to be at. car was clean charged and r Island how professional Carlos Umana is. He made this process as simple as possible got me the payment I needed to be at. car was clean charged and ready to go. Highly recommend using him and the whole Toyota staff. My whole family buys from Westbury Toyota. Jeremy the manager happens to be a really good person never forgets your name and always a help. Thanks again for another great car experience!!!! More

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Nateshia is amazing to work with. Made a stressful situation very easy. I would recommend her To everybody. Westbury Toyota is lucky to have her on their team. Made a stressful situation very easy. I would recommend her To everybody. Westbury Toyota is lucky to have her on their team. More

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William chin and Alex the finance manager were able to get me approved at a very low interest rate.. thank you guys get me approved at a very low interest rate.. thank you guys More

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I purchased a 2025 Camry on August 4, 2024, from this dealer. Despite clearly telling Alex Eitan that I did not want the TFS Vehicle Service Agreement, he deceptively added the $4,995 charge to my purcha dealer. Despite clearly telling Alex Eitan that I did not want the TFS Vehicle Service Agreement, he deceptively added the $4,995 charge to my purchase without my consent. I strongly urge anyone considering doing business with him to be extremely vigilant, thoroughly review every document, and ensure no hidden fees are added. His practices are unethical and dishonest. When I returned to Westbury Toyota on August 11, 2024, to have the fraudulent TFS agreement removed, Alex claimed it was a "misunderstanding" and promised to correct it. Now, it’s October 5, and the agreement is still attached to my financing, racking up unnecessary interest. Despite repeated calls and his false assurances, the issue remains unresolved. His failure to act shows a total disregard for customer trust and fairness. Proceed with caution—this dealer cannot be trusted to honor their word. More

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Caleb was extremely helpful and friendly! He was personable, knowledgeable and kind, I felt that my specifications and concerns were seen and heard. I really appreciated his attentiveness, pa He was personable, knowledgeable and kind, I felt that my specifications and concerns were seen and heard. I really appreciated his attentiveness, patience and hard work to complete the sale with consideration to what I wanted. I’ve bought many cars over the years and he is possibly the best cars salesperson I’ve ever had the pleasure of doing business with and I would recommend him to anyone else considering purchasing a car. I came to Westbury Toyota to buy a very specific vehicle and wanted to apply the new PHEV federal tax credit to it. I’m supposedly the first person to have the federal tax credit applied to my vehicle purchase upfront at this dealership and it took nearly 5 hours to complete the paperwork, processing and sale. Caleb was helpful, patient and dedicated to pushing the sale through with the federal tax credit applied, answering all my questions and addressing all my concerns with great detail and good humor. Even after the sale, he has been very communicative and gone above and beyond for me in terms of other smaller, extraneous details regarding my new car. Thank you for everything, Caleb! 10/10 Glowing review for Caleb aside, the finance manager I worked with was in no way exceptional. Did not introduce himself so I don’t remember a name but he is bald and working on Saturday, 5/11/2024. He was unfriendly, cold and disrespectful. I paid for the car in full, in cash and his attitude was poor and bothered. He answered my questions and concerns with sighs and minimal effort, I had to ask him multiple times for confirmations of the services and warranties that came with my car, he would sigh and give me so little information that I would need to ask him the same questions repeatedly to gain all the information I needed. He acted as though I was bothering and annoying him and was not knowledgeable about used car warranties and services. I dealt with him right before I drove away with my new car. What a shameful way to end an otherwise wonderful and pleasant experience at Westbury Toyota. 1/10 More

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I had a great experience working with Caleb Keating. It was a pressure free experience. He took the time to ensure that I literally got every option that I wanted, none of the extras that I didn’t need It was a pressure free experience. He took the time to ensure that I literally got every option that I wanted, none of the extras that I didn’t need and most importantly at the price that I was comfortable with. Caleb was honest and forthcoming during the entire process and I truly appreciated it. I have to mention the fact that he came in to work on his day off because it was my only day off from work. A+ Experience! More

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Excellent customer service. Our visit was quick, informative, exceptionally friendly. We given excellent attention and explanations as needed. Our visit was quick, informative, exceptionally friendly. We given excellent attention and explanations as needed. More

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Clean, friendly and presentable environment Kind and professional attitude Precise and reliable technical and financial advisory Reliable and keeping up to date scheduling of the delivery strongly professional attitude Precise and reliable technical and financial advisory Reliable and keeping up to date scheduling of the delivery strongly satisfied with being helped by Freddy Popal More

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