Alex Cahill

The car is nice I got but the way they weren’t upfront with me about paying 6200 for GAP insurance and a warranty is horrible. It was never verbalized to me the warranty and GAP insurance would be 6200. A with me about paying 6200 for GAP insurance and a warranty is horrible. It was never verbalized to me the warranty and GAP insurance would be 6200. Also I didn’t get any information on the warranty and what my plan covered and not covered. Then on top of that, the manager said they can’t cancel the GAP insurance and warranty even though I bought this car 5 days ago and haven’t made any payments yet! They aren’t even the ones who cancel it, they just have to sign the cancellation forms and send them to the companies so they can cancel them and refund me. Make sure to read every paper you sign which is something I should have done more thoroughly. All these car places are the same, wanting to get the most money out of you! It makes no sense a 32k car went up to 41k. Even my bank that gave me a lower interest rate was wondering why it jumped up so high. Also, after leaving the lot, my parents called my bank I bank with to get me a better interest rate because preferred said my bank was offering me a higher interest rate than the bank they recommended. Later when I called back to voice my concerns with the manager, he said I wasn’t even approved for my bank, so clearly there’s conflicting statements among the team. Also, my car is a certified pre owned car and apart of the 100,000 mile warranty so I shouldn’t even be paying extra for a third party extended warranty if the manufacturer warranty is extended since the car is a CPO. More

Report | Print

Mike was excellent to work with! We drove 4 hours to meet him & we are so happy we got the opportunity to work with him!!!❤️ We drove 4 hours to meet him & we are so happy we got the opportunity to work with him!!!❤️ More

Report | Print

Great sellers. Worked with me and my needs. Were very attentive and made sure I knew the process. Got me into what I wanted Worked with me and my needs. Were very attentive and made sure I knew the process. Got me into what I wanted More

Report | Print

Mike and the whole group at preferred auto sales were amazing to work with. They make the whole processs super smooth. Mike did a great job describing all the different aspects of the car to me! It was a amazing to work with. They make the whole processs super smooth. Mike did a great job describing all the different aspects of the car to me! It was a great experience all around! Would definitely recommend preferred auto! More

Report | Print

Mike was great, and easy to talk. Also, very knowledgeable. Which made the process smooth and laid back. Also, very knowledgeable. Which made the process smooth and laid back. More

Report | Print

Kevin was absolutely amazing and very knowledgeable. We will definitely be returning customers in the future. We will definitely be returning customers in the future. More

Report | Print

Professional and helpful, this dealership was very nice when it came to helping pick out the right car for me. And the employees go above and beyond for you. Kevin Baley went out of the way to drive 30 min when it came to helping pick out the right car for me. And the employees go above and beyond for you. Kevin Baley went out of the way to drive 30 minutes to get my license that I left there, back to me. Thank you very much. More

Report | Print

These guys are thieves. I did buy a car here and during the test drive the service soon light came on. Should’ve been the first red flag. Afterward, did the car wash. Nobody I did buy a car here and during the test drive the service soon light came on. Should’ve been the first red flag. Afterward, did the car wash. Nobody was manning the car wash and it didn’t wash anything. Beware of this if you fall for their trap of free car washes for the lifetime of the car. When I drove the car home, the rest of the kinks they were hiding showed. The windshield is cracked, the speakers half work, and so on. They will rush you in because they know they are liars and will provide you with the worst car possible and steal from you. Beware of this place, not a good place to shop at all. Beware of Mike the salesmen and beware of the managers here, total thieves. More

Report | Print

I just purchased my 2nd vehicle from them. Trent Lewis made the experience very comfortable and even enjoyable. The manager was great as was the finance guy. I would recommend this dealersh Trent Lewis made the experience very comfortable and even enjoyable. The manager was great as was the finance guy. I would recommend this dealership. More

Report | Print

I loved the salesman did a fantastic job finding what I wanted and getting everything I needed done in short order. Service/detail department did not clean the vehicle or windshield just put gas in it. wanted and getting everything I needed done in short order. Service/detail department did not clean the vehicle or windshield just put gas in it. Seats not cleaned at all. I would go through Mike every time I need a car More

Report | Print