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Dealership Experience
20 yrs, 5 mos
Industry Experience
20 yrs, 5 mos
Specialties & Trainings
Toyota Certified Service Specialist
87 Reviews
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87 Reviews of Alex Ayala
January 21, 2025
I HAD A GREAT EXPERIENCE AT LONGO SERVICE DEPARTMENT. MY SERVICE PERSON WAS VERY NICE. HE EXPLAINED EVERYTHING TO ME. THEY SENT ME A FRIENDLY TEXT LETING ME KNOW MY CAR WAS DONE.. MY SERVICE PERSON WAS VERY NICE. HE EXPLAINED EVERYTHING TO ME. THEY SENT ME A FRIENDLY TEXT LETING ME KNOW MY CAR WAS DONE.. More
by Rich9090
December 30, 2024
On our last service visit on December 26th for our 2011 Highlander a service list was sent with our son , we did not ask for brake inspection and tire rotation . we are disabled seniors that needed the a Highlander a service list was sent with our son , we did not ask for brake inspection and tire rotation . we are disabled seniors that needed the assistance of our son to take our vehicle in. When I picked up the vehicle with another son there was a charge for that service. We have been loyal , in that since we purchased our vehicle all service has been done at Longo. We had provided a service list earlier to Alex Leyva, for our canceled December 23rd apt. We had to change our apt. time ,Alex did not get back to us. We rescheduled for December 26th, and Max Hernandez received our vehicle. The service list was multiple because of the difficulty in getting the vehicle in. We are not happy that already high service cost is being bumped up. Sincerely, Richard and Marilyn Kamimura More
by alohakamimura
Other Employees Tagged: Maximilian (Max) Hernandez
December 08, 2024
Great staff! They are very professional here and care about their customers! They took care of my truck for a recall and everything was done correctly! They are very professional here and care about their customers! They took care of my truck for a recall and everything was done correctly! More
by jlobos23
Other Employees Tagged: Mandi Davis , Maximilian (Max) Hernandez
November 24, 2024
Good customer service, cashier was kind as well as advisor. Although I stood outside waiting for about 20 min just for an advisor to attend me and wasn’t greeted. advisor. Although I stood outside waiting for about 20 min just for an advisor to attend me and wasn’t greeted. More
by Cynthia
September 21, 2024
I have been a customer of Longo Toyota since 2019. They have always provided the best service and I will continue to use Longo Toyota for our vehicles! Thank you! They have always provided the best service and I will continue to use Longo Toyota for our vehicles! Thank you! More
by Fourorion
September 18, 2024
They didn’t take too long fixing my car. I am satisfied with their service. I am satisfied with their service. More
by Itzel
Other Employees Tagged: Maximilian (Max) Hernandez
September 14, 2024
Friendly thorough kind helpful generous calm understanding accommodating professional polite good people who work really hard to give you good service thank you understanding accommodating professional polite good people who work really hard to give you good service thank you More
by aaronbrewer
Other Employees Tagged: Albert Lopez
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