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Alex Ayala
Alex Ayala at Longo Toyota
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Alex Ayala

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.7
85 Reviews

Hometown is Baldwin Park and I enjoy the auto industry.

Dealership Experience

20 yrs, 3 mos

Industry Experience

20 yrs, 3 mos

Specialties & Trainings

Toyota Certified Service Specialist

4.7

85 Reviews

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85 Reviews of Alex Ayala

December 08, 2024

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Employee Rating

Great staff! They are very professional here and care about their customers! They took care of my truck for a recall and everything was done correctly! More

by jlobos23
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mandi Davis , Maximilian (Max) Hernandez

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Dec 09, 2024

Longo Toyota responded

Thank you so much for your fantastic review! We're so happy to hear that you had a positive experience with our team and that your truck’s recall was handled smoothly. At Longo Toyota, we take pride in providing professional service and ensuring our customers feel well cared for. If you need anything else in the future, don’t hesitate to reach out – we're always here to help!

November 24, 2024

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Good customer service, cashier was kind as well as advisor. Although I stood outside waiting for about 20 min just for an advisor to attend me and wasn’t greeted. More

by Cynthia
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Recommend Dealer
Yes
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Nov 25, 2024

Longo Toyota responded

Thank you for your recent visit and for entrusting Alex with your auto care needs. We truly value your feedback regarding the check-in process, and we're committed to improving in this area. Your input is important to us as it helps us continue to provide better service and run a more efficient company - Longo Toyota

October 26, 2024

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Longo is Clean, efficient and fair. I have been doing business with them since 1987 and wouldn’t go anywhere else. More

by Margaretnjoe
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Recommend Dealer
Yes
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Oct 28, 2024

Longo Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about Longo being clean, efficient, and fair. It means a lot to us to have customers like you who have been with us since 1987. Your loyalty is invaluable, and we look forward to continuing to serve you for many more years to come. Longo Toyota

October 25, 2024

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I love the service the provided me. It was fast and excellent but it cost me a arm and a leg More

by Damo
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Recommend Dealer
Yes
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Oct 25, 2024

Longo Toyota responded

Thank you for taking the time to share your experience on DealerRater! We’re thrilled to hear that you loved the service and found it to be fast and excellent. We truly value your feedback. We understand that quality service can sometimes come at a premium, and we appreciate your understanding. Team Longo

October 22, 2024

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Very friendly, accommodating and fast service. Highly recommended. This was by far the best dealership to service my vehicle More

by Abeperez109
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Oct 22, 2024

Longo Toyota responded

Thank you so much for your wonderful review on Dealer Rater! We’re thrilled to hear that you had a positive experience with us and found our team friendly, accommodating, and fast. Your recommendation means the world to us, and we’re delighted to be your go-to dealership for servicing your vehicle. Team Longo

September 21, 2024

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I have been a customer of Longo Toyota since 2019. They have always provided the best service and I will continue to use Longo Toyota for our vehicles! Thank you! More

by Fourorion
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Recommend Dealer
Yes
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Sep 23, 2024

Longo Toyota responded

Thank you for being a loyal member of the Longo Toyota family since 2019! We truly appreciate your trust in us and are thrilled to hear that you’ve consistently received the best service. Your satisfaction is our top priority, and we’re committed to continuing to provide you with outstanding care for all your vehicle needs.

September 18, 2024

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They didn’t take too long fixing my car. I am satisfied with their service. More

by Itzel
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maximilian (Max) Hernandez

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Sep 18, 2024

Longo Toyota responded

Thank you Itzel, for taking time out of your day to post online about your service visit @ Longo Toyota. We're humbled!

September 14, 2024

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Friendly thorough kind helpful generous calm understanding accommodating professional polite good people who work really hard to give you good service thank you More

by aaronbrewer
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Recommend Dealer
Yes

Other Employees Tagged: Albert Lopez

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Sep 16, 2024

Longo Toyota responded

Thank you so much for your kind words and for taking the time to leave us a review on DealerRater. We’re thrilled to hear that you found our team to be friendly, thorough, kind, and professional. It’s our goal to provide excellent service and to accommodate our customers' needs as best as we can. Team Longo

August 25, 2024

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Alex is a fantastic service writer and should get a raise for such great service More

by joe_chaka
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Recommend Dealer
Yes

Other Employees Tagged: Bruce Herrera, David Lee

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Aug 27, 2024

Longo Toyota responded

Thank you for your 5 Star review. Alex and team are honored to serve you - Hurry back!

August 20, 2024

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I drive over 45 minutes just to get my service done at Longo. Love them More

by curtamy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Leyva

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Aug 20, 2024

Longo Toyota responded

Thank you so much for your kind words and for taking the time to leave us a review on DealerRater! We’re thrilled to hear that you make the drive of over 45 minutes just to receive your service at Longo. It’s wonderful to know that you love the experience we provide. Team Longo

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