Alex Arellano

Alex has made the process very easy. We were referred to him by family, which made it even easier. Royal Moore is very friendly all around and willing to work with you to get where you w We were referred to him by family, which made it even easier. Royal Moore is very friendly all around and willing to work with you to get where you want and need! More

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Efficient customer Service, Alex has the knowledge on the car, much appreciated to pick me up when I purchase the car on Saturday. This is second car I purchase from him. I will Recommend him to my friends a car, much appreciated to pick me up when I purchase the car on Saturday. This is second car I purchase from him. I will Recommend him to my friends and family. More

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Emmylea was great! She was so professional, kind, and patient with all our questions. She had all our answers plus a few tips. Super knowledgeable!! She was so professional, kind, and patient with all our questions. She had all our answers plus a few tips. Super knowledgeable!! More

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Alex was awesome to work with. He was able to order a vehicle for me just as I wanted it & went above & beyond to make a deal possible upon my arrival. He was able to order a vehicle for me just as I wanted it & went above & beyond to make a deal possible upon my arrival. More

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We had a great experience at Royal Moore in Hillsboro. The team was patient and flexible with our timing in needs. The customer service was very considerate and went above and beyond. Alex A was great to The team was patient and flexible with our timing in needs. The customer service was very considerate and went above and beyond. Alex A was great to work with! He helped us arrange a tow of our old vehicle to the dealership, and helped share quotes and estimates in advance. Our car purchase took a few weeks to complete from start to finish, but we didn't feel like Royal Moore was ever pushy or rushed us. We were in and out with a new car in just a few hours. Totally worth the day, and we walked out happy with our price and interaction with the team. 100% would shop there again! More

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My wife and I bought a new Subaru on March 1, 2025. TJ was a real pleasure, authentic to his bones. Yes, he was doing his job to complete the sale and maximize the return for Royal Moore, but that's TJ was a real pleasure, authentic to his bones. Yes, he was doing his job to complete the sale and maximize the return for Royal Moore, but that's not what I'm trying to share here. No pressure at all, just straight talk about why we might choose different options depending on our future needs. He also later helped me with a second copy of documentations that went astray on my end. All while being genuine cheerful and with a generous sense of humor. We came to the right dealership for our Subaru, 60 miles away, even though we had a nearby one that we had visited only 10 miles away. Also a strong compliment to Alex who was our initial customer service rep. More

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I came in with low hopes and high anxiety, but after talking with Alex and having a little hope I was able to get a newer and safer car for myself and family. talking with Alex and having a little hope I was able to get a newer and safer car for myself and family. More

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Everyone was very friendly. The car buying process was very easy as was the financing The car buying process was very easy as was the financing More

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It started off great showed us some cars of the model we wanted at first but he kept pushing the prices and asking to add different coverages after I declined a couple of times and was not able to answer qu wanted at first but he kept pushing the prices and asking to add different coverages after I declined a couple of times and was not able to answer questions I had about the vehicle which I felt was concerning. I now see here on the website he’s been working for about a year and a half I would’ve sworn the way he spoke to us and about the cars he was new and just starting which definitely impacted my wife’s and I decision about purchasing.I also left my wife for a couple of minutes while I went to the bathroom. She let me know he wasn’t very comfortable to be around and made comments not sure if he was just trying to be more social, definitely didn’t seem that way from her body language when I came back though.Her and I sensed the interaction was just not going anywhere so we decided to leave. Would’ve appreciated if he was more concerned of our needs and not trying to sell us something newer or a different model and was more professionally spoken. More

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Worked with Alex to purchase a new Subaru Forester. Very positive, professional sales person. Would highly recommend. Very positive, professional sales person. Would highly recommend. More

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