Alex Anderson

Do not buy a used car here. I purchased a used 2018 forrester in the summer of 2024, first day I bring the car home the a/c is not functioning. This was surprising as they assur I purchased a used 2018 forrester in the summer of 2024, first day I bring the car home the a/c is not functioning. This was surprising as they assured me the used Subarus were fixed up and pass their inspections prior to sale, clearly this is not true or the technicians are not well trained. So I bring it back and had to replace the condenser and compressor due to internal corrosion which was covered under warranty. This summer comes about and as soon as temperatures get higher my a/c is back to warm air. So I bring it in and there’s a leak in the evaporator, $1900 to replace. I bring up last summer needing to fix internal corrosion and if this slow leak had my a/c broken again by the start of this summer already could they have been related or if this issue was missed last year since clearly their technicians miss issues frequently in their inspections. No budging whatsoever and treated like it was a stupid question as obviously it’s not covered under warranty but my concerns are with them conveniently missing the leak in their inspection of my a/c while it was under warranty and now charging me $1900 for a repair. All in all I would not recommend buying a used car or getting service at this location, no trust in their processes and poor customer service. More

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I was blown away by the service and professionalism of everyone who helped me on Friday, July 21 and Tuesday, July 25, 2023. However, I only have two names: Michael Dao & Aiden Pixley were absolutel everyone who helped me on Friday, July 21 and Tuesday, July 25, 2023. However, I only have two names: Michael Dao & Aiden Pixley were absolutely 💯% GREAT but every single person I came in contact with was also very professional and courteous. Thank you for your wonderful dealership! More

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This dealership cares! The management team and service department are top notch. Thank you Chris and Alex! Thank you Acura! The management team and service department are top notch. Thank you Chris and Alex! Thank you Acura! More

by KELLYANDJAY1 Verified Customer Verified Customer

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Great service, great experience! Wasn't planning to rent a car - but ended up needing one for a few days. Randy was phenomenal. He kept me updated daily on what was going on until th Wasn't planning to rent a car - but ended up needing one for a few days. Randy was phenomenal. He kept me updated daily on what was going on until the service was complete. Really loved the video from the maintenance person who provided recommendation for replacements and repairs, and pointed out the things that looked great. Felt like I received valuable and honest information. Thank you! More

by klmartin4 Verified Customer Verified Customer

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First time at the dealership, was a good experience, no issues or surprises in the billing or with the service. issues or surprises in the billing or with the service. More

by Tony253 Verified Customer Verified Customer

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Alex was the best! He took the time to explain everything to me clearly, he put together a clear proposal for the work to be done, and even follow-up with me to make su He took the time to explain everything to me clearly, he put together a clear proposal for the work to be done, and even follow-up with me to make sure I understood everything. His customer service was the best. The work was completed on time and within the quoted proposal and I got a free car wash at the end too. I am telling all my friends to get their cars serviced here going forward. More

by BOBGRUENHAGEN Verified Customer Verified Customer

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Unfortunately shorter hours on a Friday, but perhaps they just don’t have the staff they once did. just don’t have the staff they once did. More

by christina.m.gonzaga Verified Customer Verified Customer

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It was a very clean place and modern, everyone was friendly and I never felt one bit of pressure at any moment while I was there visiting. friendly and I never felt one bit of pressure at any moment while I was there visiting. More

by zendude000 Verified Customer Verified Customer

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Very wonderful, clean dealership and kind and friendly sales and service staff. Would highly recommend! sales and service staff. Would highly recommend! More

by VICKI.ERICKSON1 Verified Customer Verified Customer

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I was very impressed with the service. They provided a car which my wife needed to get me to the airport They provided a car which my wife needed to get me to the airport More

by OBDOC4562 Verified Customer Verified Customer

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