Alex Anbari

After 6 visits to the lot over a window that shutters when rolling down on my 6 month old Tacoma, they say that they can do nothing. 3 times, they told me it was fixed (or they cannot duplicate the issue when rolling down on my 6 month old Tacoma, they say that they can do nothing. 3 times, they told me it was fixed (or they cannot duplicate the issue) when it is still not working correctly. Two of those times, including last Saturday, the window shuttered while rolling down while I was still on the lot. Both of those times, I called out service advisors to observe the persistent issue. Last Saturday the service advisor even recorded the issue on his phone. I thought carmakers were required to honor the warranties that their vehicles come with. Also, how is it possible for a team of technicians and the service manager to be unable to duplicate an issue that I can show them persists before I even drive the vehicle off of the lot? Then, they report to Toyota that they cannot duplicate the problem so Toyota is leaving me high and dry. This is very disappointing. I love the truck and do not think expecting it to work properly is too much to ask for. I am not happy being blown off by those tasked with ensuring the vehicles they service function properly, which has now happened several times. More

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Attentive staff and courteous, was delighted with experience. I was extremely happy with the outcome of my vehicle. experience. I was extremely happy with the outcome of my vehicle. More

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Every employee is courteous and very communicative I feel like I'm in good hands at Toyota like I'm in good hands at Toyota More

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Excellent service department and staff. Car ready when promised and no excuses. Loved app to track when vehicle was reafy. Car ready when promised and no excuses. Loved app to track when vehicle was reafy. More

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I purchased my first Toyota here, and I am very satisfied, with both the sales person Aaron and the service person Elizabeth, they were excellent, the only thing what I didn't like very much was th satisfied, with both the sales person Aaron and the service person Elizabeth, they were excellent, the only thing what I didn't like very much was the waiting area when your car gets services, this was not what I expected from Toyota More

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The Service Advisor Alonna who stepped in to get me started, while my assigned Service Advisor was busy. Alonna was extremely kind, understanding, and accommodating! She passed information over to Alex started, while my assigned Service Advisor was busy. Alonna was extremely kind, understanding, and accommodating! She passed information over to Alex my Service Advisor. Who was also very kind, understanding, and accommodating! I appreciate the service I received from both of them! More

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Everything went smoothly from setting up the appointment arriving and waiting for my car to be finished arriving and waiting for my car to be finished More

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I am always confident in the customer care provided by the Service Department staff at Temecula Valley Toyota. Everyone is friendly, informative and helpful. Thank you! the Service Department staff at Temecula Valley Toyota. Everyone is friendly, informative and helpful. Thank you! More

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