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Alex Anaya
Alex Anaya at Toyota of Downtown L.A.

Alex Anaya | Page 2

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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3.9
103 Reviews

Languages Spoken

English English

Spanish Spanish

3.9

103 Reviews

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103 Reviews of Alex Anaya

October 17, 2023

Dealership Rating
Employee Rating

Alex was professional, friendly and couteous. Good job Alex! Looking forward to future serbice st DTLA! More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2023

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Ann. Sincerely, The Toyota of Downtown LA Team

October 13, 2023

Dealership Rating
Employee Rating

Good service , treated very nicely. Advice on everything that was done to my car and for future services. More

by Raquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Kamoshida

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Oct 17, 2023

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience, Raquel! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 09, 2023

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Employee Rating

Toyota of DTLA is on it, great pricing and customer service, always keeping me in the loop. Jon was friendly and helpful More

by rsilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Arroyo, Abraham Alvarado, Jimmie Saucedo, Brian Guzman Palacios, Carlos Diaz, Angel Soriano, Olga Ulin, Jose Garcia , Jonathan Lopez Camacho

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Oct 10, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

October 01, 2023

Dealership Rating
Employee Rating

Alex has been very helpful when it comes on helping me in all matters of my vehicle. More

by Ana Quintanilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Arroyo

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Oct 03, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Ana! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

September 17, 2023

Dealership Rating
Employee Rating

Very clean well respected helping workers hard working employees didn't have to wait to long very satisfied with the service and the Alex address me So Thank you More

by Marievjohnson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 19, 2023

Toyota of Downtown L.A. responded

Marie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Toyota of Downtown LA Team

September 08, 2023

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Employee Rating

Muy mal servicio e irresponsable dañaron una parte de mi vehículo y no quiso responder y aparte me dejaron un desorden en mi vehículo q yo no tenia trate de q me solucionaran pero dijo q no habían tocado es More

by Ruth Serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 12, 2023

Toyota of Downtown L.A. responded

Esta no es la experiencia que queremos generar, Ruth. Por favor communiquese con nosotros para solucionarla juntos. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 01, 2023

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Employee Rating

The service sucks it took them more than 4 hours to do a normal service. plus they denied the Uber to take me home because I was doing a normal service on my car and a week before my wife went to do a servi More

by rene15moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 08, 2023

Toyota of Downtown L.A. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 30, 2023

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Employee Rating

This is the third time my valve stems for my tires came up missing they’re Toyota valve stems More

by Gregsilas1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Sep 01, 2023

Toyota of Downtown L.A. responded

Greg, I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 20, 2023

Dealership Rating
Employee Rating

This is my go to dealership in LA! I trust these guys way more than the Hollywood location. More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Kamoshida

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Aug 22, 2023

Toyota of Downtown L.A. responded

Sunshine, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Toyota of Downtown LA Team

August 19, 2023

Dealership Rating
Employee Rating

Alex is awesome. Always takes care of me! No other dealer service gets work done as fast as DTLA Toyota and no one takes better care of me and my vehicle than Alex! More

by Clarke S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 22, 2023

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air, Clarke! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Toyota of Downtown LA Team

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