Alessio Vitello | Page 2

This dealership pays attention to detail. Alessio was great. I felt I was talking to a friend, not a car salesman. He even helped me with questions I had about my vehicle days after purchase. Alessio was great. I felt I was talking to a friend, not a car salesman. He even helped me with questions I had about my vehicle days after purchase. More

Helpful 1

Report | Print

I know that all dealerships have their agenda. I know they have to make money, but I didn't walk away feeling like I got any kind break or discount at all. With that being said, if I decide to pur I know they have to make money, but I didn't walk away feeling like I got any kind break or discount at all. With that being said, if I decide to purchase this vehicle after lease term, I will be paying over $5k more than sticker price. They didn't give me a fair trade in value either. The finance manager also tried to raise my monthly payment by $10.00. I get it, we all need to make money to survive, but there should be a balance. Have some consideration for your customers. In regards to the Service department, I think that they do a good job on repairs and maintenance, but I am quite certain that they recommend services and parts that are not needed on a regular basis. You cannot take advantage of people in such hard times. Lastly, they can improve on delivery of customers new purchase. The vehicle should be clean and waxed up upon customers arrival. First thing I had to do when I got the car home is wash and wax it. In the end, my wife and I really like the vehicle and hope it's going to be a good reliable car. Let's see what happens at end of lease. I DO think that this is a good dealership, I just think that they can improve on what I stated above. I must not forget to include my salesman Alessio. I want to credit him on all his efforts in trying to work out the best deal for me. He worked on it all week. I feel like he is a good, honest salesman. He has the best interest in mind for the customer and dealership. So, kudos to ALESSIO. Thank you. More

Helpful 1

Report | Print

It was a wonderful experience from start to finish. I am very grateful for the service I received and will recommend them to everyone I know. I am very grateful for the service I received and will recommend them to everyone I know. More

Helpful 0

Report | Print

I called ahead to look at the exact vehicle I wanted and previously test drove. Alessio was waiting for me in front of the dealership upon arrival. I preferred a quicker approach knowing the vehicle I wante previously test drove. Alessio was waiting for me in front of the dealership upon arrival. I preferred a quicker approach knowing the vehicle I wanted. He was very straight forward about pricing and what would be included. I arrived later in the afternoon and had to come back the next day to finalize financial details. We shared that we both had children and I recently had a newborn. When I returned the next day he handed my wife and I newborn accessories - which is above and beyond the service we expected. And for that we will absolutely be back! Can’t thank him and the dealership enough. We love our new car and they made the car buying process a breeze. More

Helpful 0

Report | Print

My transaction was seamless and the sale staff was attentive and courteous. Lokey VW is fresh, lively dealership that I recommend highly. attentive and courteous. Lokey VW is fresh, lively dealership that I recommend highly. More

Helpful 0

Report | Print

I love the way they treat the customer it’s more than just money they actually care about you as a person. I want to acknowledge alesso viitello the salesman he really understands. The manager and the fi just money they actually care about you as a person. I want to acknowledge alesso viitello the salesman he really understands. The manager and the finance manager Corinna they really made my experience fell hassle free. The atmosphere was welcoming. Thank you all for helping me today. More

Helpful 0

Report | Print

Our trip to Lokey VW was wonderful. The staff was patient with us as we made our decisions and accommodating with our 8M old. They went above and beyond to make us feel comfortable end The staff was patient with us as we made our decisions and accommodating with our 8M old. They went above and beyond to make us feel comfortable end everyone was friendly and pleasant to us. More

Helpful 0

Report | Print

Very helpful, very reasonable, and very patient, helped me find a great, safe, and reliable car for years to come me find a great, safe, and reliable car for years to come More

Helpful 0

Report | Print

Absolutely awesome trip to Lokey VW. I arranged for my wife to test drive a new VW GTI. Alessio worked with my wife until she found the vehicle she actually wanted, a new 2024 Tiquan SE I arranged for my wife to test drive a new VW GTI. Alessio worked with my wife until she found the vehicle she actually wanted, a new 2024 Tiquan SE R Line. After several test drives, we walked out extremely happy with our new car! Corinna made financing a breeze! More

Helpful 0

Report | Print

I had an amazing experience at this dealership. I was a little nervous walking in as it was my first time buying a car. I was thankful to have had Alessio as my salesman today he was kind and not a I was a little nervous walking in as it was my first time buying a car. I was thankful to have had Alessio as my salesman today he was kind and not at all pushy which made me feel comfortable. He was very accommodating and made the process super easy. More

Helpful 0

Report | Print