Alejandro Valles

Son bought a used truck that was not detailed and the oil was not changed. This is after I was assures that both would be done. Very disappointed in their customer satisfaction. Unfortunately I wasn't there was not changed. This is after I was assures that both would be done. Very disappointed in their customer satisfaction. Unfortunately I wasn't there, because I would have canceled the deal. He was told it was ready for delivery and drove all the way from Conroe, TX to pick it up. More

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Bought a 2018 Lincoln Navigator and not even made the first payment on it have not even had it for a month and water pump went out and will only fox if they can charge you for it. Stay clear away from th first payment on it have not even had it for a month and water pump went out and will only fox if they can charge you for it. Stay clear away from this dealership. More

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I RECOMMEND ALEX & JOSEPH TO EVERYONE!! This dealership was far beyond fantastic from the aesthetics to the people and so on. Everyone greets you with welcoming smiles and is more than willi This dealership was far beyond fantastic from the aesthetics to the people and so on. Everyone greets you with welcoming smiles and is more than willing to help guide you in the direction you’re looking for. My sales rep was Alex Valles and my aftermarket rep for Skylink and weathertech mats was Joseph Walker. Both guys were EXTRAORDINARILY professional and cut to the chase to save me hassle and headache. Alex was very informative and left me with a better understanding and education for not only MY purchase but for my future purchases dealing with vehicles and where to really invest my hard earned money. I was very appreciative of the way he treated me like a human being and not a dollar figure. I had been to several dealerships this day and no one compared to this guy. I know Alex will go very far in life and I hope his talent is recognized by Ford. Joseph is very impressively laced with technological knowledge in and out of the vehicles. It is my understanding that he is one of the few, if not the only rep who installs these Skylink systems on the vehicles here at Ford and still, even with a busy schedule, he keeps his word and works efficiently to make sure the customer not only understands what they’re purchasing, but that they’re happy with it and using the device to its fullest potential. Joseph also helped me with a couple questions I had with all the features in my vehicle and was overall a very fun guy to work with. His personality alone left me in a better mood for the day. I really hope Ford see’s the potential in Joseph as he is very driven and downright genius and overall MORE than helpful. Just knowing if I have any questions these gentlemen would be there to help me is a very confident feeling. Buying a vehicle is fun but it can be very scary at the same time and these guys handled business to get me where I needed to be without regretting one thing. I’m appreciative of my experience and will be recommending every one of my friends to go to this dealership. More

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Great service We had great service. Everyone was polite and helpful. They were busy but you couldn't tell. No pushy salesman approach! I highly recommend this deale We had great service. Everyone was polite and helpful. They were busy but you couldn't tell. No pushy salesman approach! I highly recommend this dealership! We will be back. More

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