Alejandro Sanchez
Alejandro Sanchez at Autohaus on Edens
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Alejandro Sanchez

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.7
55 Reviews

Dealership Experience

1 yr, 9 mos

Languages Spoken

English English

Spanish Spanish

4.7

55 Reviews

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55 Reviews of Alejandro Sanchez

March 26, 2025

Dealership Rating
Employee Rating

Very accommodating and able to answer questions that were asked. I would return again for a second visit More

by DR.AKHALU
Service Price Transparency
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Recommend Dealer
Yes

March 25, 2025

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Clean, available loaner cars to those who qualify. Good communication and detailed explanation. Easy to make appointments. More

by CECARROLL7
Service Price Transparency
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Recommend Dealer
Yes

January 24, 2025

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I was disappointed that I made the appointment in advance to have my tires replaced. When I arrived, they didn't know what my vehicle was there for and didn't have the tires in stock. They scheduled a delive More

by teralyn
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Recommend Dealer
Yes

January 02, 2025

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The service folks were very friendly and they have a great space for waiting for your vehicle. More

by Mavro
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Recommend Dealer
Yes

December 05, 2024

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John was very professional and friendly. Arranged my service and kept me up dated while I waited. More

by LGEERLIGS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Morsy

November 26, 2024

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I love Autohaus on Edens and have been bringing my cars for Service for many years. Special call out to Alejandro, Nancy and Jim the Manager for their excellent customer service and care. Best Holiday wis More

by LADEELUK95
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway, Cindi Link, John Morsy , Nancy and Jim the Service Manager

November 06, 2024

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As an older woman, I need assistance that I can trust when it comes to maintenance on my car, and I repeatedly receive that service at this dealership. What they need to do is patiently explained by com More

by MARYK760
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Recommend Dealer
Yes

October 31, 2024

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The staff was very nice but did not do what they said they would do. They returned the car dirty. Their policy of requiring the customer to exchange the loaner cars every 3 days is a terrible inconvenien More

by BADDELOO125
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Recommend Dealer
No

October 28, 2024

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The employees say all the right things, but generally did not actually keep me updated and I had to follow up with them. Twice they returned my car to me with the warning light about the starter battery cri More

by BADDELOO125
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Service Communication
Recommend Dealer
No

October 27, 2024

Dealership Rating
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I had an issue with a replacement of my windshield wiper on my C300, and I received excellent service from Alejandro Sanchez. More

by dale.miller529
Service Price Transparency
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Recommend Dealer
Yes
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