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Alejandro Rodriguez
Alejandro Rodriguez at Grand Prairie Ford
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Alejandro Rodriguez

Sales Consultant

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.5
40 Reviews

Industry Experience

7 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.5

40 Reviews

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40 Reviews of Alejandro Rodriguez

November 19, 2024

Dealership Rating
Employee Rating

We used Cars. com to narrow down vehicles to this dealership, it was why we went there. Their inventory selection was far better than all the surrounding dealershi More

by itzmeaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Rosas, Lawrence Sedillo

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Nov 20, 2024

Grand Prairie Ford responded

Thank you! We're thrilled to hear you had a great experience with our inventory and personalized service. Our team is dedicated to making the car-buying process as smooth as possible, even from afar. We appreciate your recommendation and look forward to serving more customers from your town!

November 19, 2024

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Employee Rating

Bought a ram 1500 big horn, after two weeks later the radiator broke, dealership didn't fix l, I fixed out my pocket. More

by joelj402
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brenda Rosas, Lawrence Sedillo, Ricardo Pinilla, Raul Tranquilino, Ron Smith, Kyel Rodriguez, Kennedy Richarson, Rodolfo Ramirez, Karissa Pratt

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Nov 21, 2024

Grand Prairie Ford responded

We're very sorry to hear about the issue with your truck. This is certainly not the experience we want for our customers, and we understand your frustration. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can look into this further and see how we can assist you. We value your business and want to ensure this is addressed properly.

November 19, 2024

Dealership Rating
Employee Rating

While it was a pleasure doing business with my salesman I am unsatisfied with my purchase due to unseen cosmetics that I now have to pay for. More

by rickeyjackson1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, John Huey

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Nov 21, 2024

Grand Prairie Ford responded

Thank you for sharing your feedback. We're glad to hear you had a positive experience with your salesman, but we sincerely apologize for the issues you encountered with the cosmetics of your vehicle. We understand how frustrating this must be, and we'd like to help make this right. Please contact us so we can better understand the situation and work together to find a resolution. Your satisfaction is important to us, and we want to ensure that your concerns are addressed.

Nov 21, 2024

rickeyjackson1958 responded

There is a missing piece on the drivers side mirror which can not be replaced unless you replace the whole mirror I pointed this out before my purchase and was told I could probably find it online and you can't I took the car to Landers Toyota body shop and was given an estimate for $2,000.00 and some change. There are locks on all wheels in place of lug bolts no key was provided I aldo pointed this out. I have found a wheel shop where I can purchase one for $75.00 plus tax. I was provided a car fax which stated there was no accidents, however on the driver's side upon examination the car has been painted with over spray underneath the fender wall which this is probably what happened to the mirror mirror. One of your staff members sent me an ugly text message regarding my rating which I did not understand and I really did not appreciate that at all. I am thinking about trying to find the owner of Grand Prairie Ford to explain my bad experience with my purchase. So if I could re- rate the people with a full understanding of the stars I will I thought the highest rating was toward the last star.

November 17, 2024

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Employee Rating

Good people who are responsive to customer needs. I have dealt with Eric Guzman in past and did not hesitate to work with him again. Good selection of used vehicles. More

by RAYGBUSH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Benson, Joshua North

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Nov 20, 2024

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled to hear that you’ve had such a positive experience working with Eric in the past and that you felt confident returning. It's great to know that our team was responsive to your needs and that you found a good selection of used vehicles. We appreciate your continued trust and look forward to assisting you again in the future!

November 17, 2024

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Employee Rating

I made a recent purchase and as it was too late, I signed the purchase documents on impulse. Unfortunately, they do not explain the price of the vehicle and make you sign digitally and do not give you any do More

by Diaz240
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Nov 20, 2024

Grand Prairie Ford responded

Thank you for sharing your feedback, and we apologize for any confusion or frustration you experienced during your purchase. We want to ensure that all of our customers fully understand their purchase details. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and she will be happy to assist you and address any concerns you may have regarding your purchase. We look forward to resolving this for you.

November 17, 2024

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Employee Rating

Did a good job. Patrick is very professional. Alejandro in finance we easy to work with and explained everything. More

by lwjohn12
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mitchell

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Nov 20, 2024

Grand Prairie Ford responded

Thank you! We're thrilled to hear that Patrick and Alejandro made such a positive impact. Our team strives for professionalism and clarity, and your feedback reinforces our commitment. We appreciate your support!

November 14, 2024

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Employee Rating

The sales people were truly nice and finance did an excellent job on getting the deal approved. More

by HEBERTJIM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 15, 2024

Grand Prairie Ford responded

Thank you for your kind words! We're thrilled to hear that our sales team and finance department were able to assist you and make your experience a positive one. We truly appreciate your business and look forward to serving you again in the future!

November 14, 2024

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Employee Rating

I love this dealership! Mainly my sales rep. Ron Smith is why I shop there and now my family shops here because of the experience we get from Ron. I won’t buy a vehicle from More

by Ctalbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Huey, Ron Smith

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Nov 15, 2024

Grand Prairie Ford responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Ron has made such a positive impact on your experience. It's great to know that you've found a trusted sales rep who makes the car-buying process enjoyable. We truly appreciate your loyalty, and we're excited to continue serving you and your family for all your future vehicle needs!

November 14, 2024

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Employee Rating

Fast friendly got the deal made when other lenders didn’t want to work Good job to all of your TEAM More

by Jweed72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 15, 2024

Grand Prairie Ford responded

Thank you for your great review! We’re thrilled to hear that our team was able to work hard and get the deal done when others couldn't. We pride ourselves on providing fast and friendly service, and it’s wonderful to know that you had such a positive experience. We appreciate your trust and look forward to serving you again in the future!

November 05, 2024

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Employee Rating

Great work , Alejandro was really nice and very professional , all the process was fast , 100% recommendey More

by Dencil0720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Braylon Boudreaux

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Nov 06, 2024

Grand Prairie Ford responded

Thank you for the great feedback! We're thrilled to hear that Alejandro provided you with a nice and professional experience and that the process was fast and smooth. Your recommendation means a lot to us, and we look forward to serving you again in the future!

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